Optum logo
Optum

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

Senior Site Reliability Engineer - Observability - Remote

DevOps EngineerDevOps EngineerFull TimeRemoteMid LevelTeam 160,000Since 2011Company Site

Location

Wisconsin

Posted

56 days ago

Salary

$91.7K - $163.7K / year

Seniority

Mid Level

Job Description

Senior Site Reliability Engineer - Observability - Remote

Optum

Requisition Number: 2347744 Opportunities with Logistics Health Incorporated (LHI), part of the Optum family of business. We're dedicated to simplifying the logistics of complex workforce health programs with cost-effective solutions and a seamless distribution process. With offices in La Crosse, Wis., a satellite office in Chicago and remote employees throughout the country, we have a variety of rewarding career opportunities for you. Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind Caring. Connecting. Growing together. OptumServe Enterprise Monitoring team is looking for a Senior Observability Engineer. The team is responsible for enterprise infrastructure, application, and network monitoring for on-prem, hybrid, and various Clouds. The selected candidate will be joining a team of skilled engineers with a broad background in enterprise monitoring and Observability. As an Observability Engineer, this role is focused on maintaining the reliability, scalability and availability of our Log management solution as well as our Metrics and Observability platform which heavily uses automation (terraform, Ansible and scripts), this role requires maintaining performance KPI of our solutions and defining their SLOs. Primary Responsibilities: - Maintain and deploy monitoring and alerting - Design, configuration and maintenance of log aggregation solution at a large scale - Set up and manage ingestion pipelines and data transformations - Have the mindset of "automate any task" - Monitoring and Alerting: Build and maintain robust monitoring systems using tools like Elk, Dynatrace, Prometheus, OTEL and Grafana to detect potential issues early and trigger alerts for timely response - Maintain associated documentation as it applies to our audit and certification requirements - Participate in troubleshooting, capacity planning, and performance analysis activities - Research new monitoring requirements and in many cases write code for that - Medium to expert level in setting up AI rules for tools like DavisAI (Dynatrace) and/or Elastic GenAI - Solid expertise in setting up monitoring policies/rules/templates; and writing scripts to accomplish monitoring requirements You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 2+ years of experience working directly with monitoring tools as either an Admin, SME or as an Architect, preferably with Dynatrace and/or ElasticSearch - 2+ years of experience with Dynatrace (managed, cloud as well as offline, with full scope of best practices and setup as it relates to Active gate, cloud, on-prem and custom with workflows), or with Elastic on-prem and cloud with best practices around the platform - 1+ years of experience with designing data pipelines using filebeat, Logstash and/or fluentbit/fluentd - 1+ years of AI expertise as it relates to Observability to reduce the amount of work, and make our products more reliable and resilient - 1+ years of experience writing scripts in languages like Python and (Bash or powershell) to automate tasks - 1+ years of experience working with Linux OS - United States Citizenship - If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment Preferred Qualifications: - BS/MS in CS/engineering or equivalent OR 5+ years of experience - 1+ years of experience in Terraform and Ansible. Syntax, best practices, and managing complex configurations in multi commercial and Gov clouds to build and manage infra and applications - 1+ years of scripting experience (JavaScript, Java, PowerShell, or others) - SNMP, TCP dump and tracing - Proven knowledge of AIOPS platform Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Benefits

  • 401(K), Dental insurance, Disability insurance, Employee stock purchase plan, Family medical leave, Flexible Spending Account (FSA), Generous parental leave, Generous PTO, Health insurance, Job training & conferences, Life insurance, Charitable contribution matching, Paid holidays, Paid sick days, Performance bonus, Tuition reimbursement, Vision insurance, Mental health benefits, Personal development training, Bereavement leave benefits

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