• Design, deploy, and manage cloud infrastructure across AWS, Azure, and/or GCP environments • Ensure high availability, scalability, and reliability of cloud-based systems and services • Implement and maintain Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, or Bicep • Build and optimize CI/CD pipelines to support automated deployments and releases • Monitor system performance and availability using observability tools; proactively resolve incidents and bottlenecks • Lead incident response, root cause analysis, and post-incident reviews • Enforce security best practices, including identity and access management (IAM), encryption, and compliance standards • Optimize cloud costs through resource management, rightsizing, and usage analysis • Collaborate with software engineering, DevOps, and data teams to support application and platform needs • Drive continuous improvement initiatives for operational efficiency and system resilience • Mentor junior engineers and provide technical leadership across teams

• Maintain and improve scalable, reliable cloud and on-premises software infrastructure while providing solutions to reduce operational risk • Build and maintain availability and performance monitoring tools to identify operational risks and issues • Troubleshoot issues, conduct root cause analysis of operational incidents, and implement proactive solutions • Participate in on-call rotations to provide 24/7 support for critical systems and lead incident resolution efforts • Advise development teams on designing and implementing features with reliability and scalability in mind • Develop disaster recovery solutions and document processes and critical system components • Develop and maintain automation tools to streamline deployments, operations, and overall system efficiency • Administer infrastructure and third-party SaaS components that support the system

Immigration sponsorship is not available for this positionWhat you can expect​ Deploy, manage, and maintain Zoom’s gateway services—including Zoom AIC, Whiteboard, Notes, and Live Caption/Translation. All while monitoring infrastructure and creating automation solutions that streamline operations and reduce manual effort. You’ll take ownership as the on-call engineer for assigned services, ensuring uptime and reliability, and lead full lifecycle service deployment with continuous production monitoring. In this swift, high-impact environment, you’ll mentor team members in best automation practices to minimize toil, enhance efficiency. This will help drive cloud-native innovation and operational excellence across the organization. About the Team Zoom is at the forefront of revolutionizing collaboration experiences. We are seeking an exceptional Senior DevOps Engineer to drive continuous improvements for our Zoom Gateway and Flagship services. This role requires expertise in building robust automation, collaborating with developers, enhancing monitoring systems, and contributing to the overall advancement of our services. Responsibilities - Bringing knowledge and hands-on experience on AWS/OCI or similar Cloud Platform. Deploying and maintaining gateway services on Kubernetes clusters across multi-cloud and on-premises environments. - Developing and enhancing automation pipelines using tools such as Ansible, Terraform, Python, Bash, Shell Script, C++, Java, or Go. - Monitoring and ensuring the health of production systems utilizing observability tools like Prometheus, OpenTelemetry, Grafana, and ELK Stack. - Leading large-scale, high-impact technical projects to improve deployment processes and operational stability. Acting as a technical mentor for junior engineers promoting automation and operational best practices - Participating in on-call rotations, responding to incidents and ensuring rapid resolution. Work collaboratively across teams to drive continuous improvements. - Managing communication skills and positive attitude to demanding situations while leading team members to accomplish project goals. What we’re looking for - Have a BS or MS in Computer Science, Data Science, or a related technical field. - 7+ years of hands-on DevOps experience, with proven expertise in infrastructure design, automation, and cloud-native operations. - Demonstrate experience with AWS services and Kubernetes-based production deployments. - Utilize Infrastructure as Code (Terraform) and configuration management tools (Ansible). - Bring scripting skills in Python, Bash, or Go. - Present experience deploying and monitoring containerized workloads using Kubernetes and Docker in production. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us. Salary Range or On Target Earnings: Minimum: $124,000.00 Maximum: $271,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 04/07/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

Primary City/State: Phoenix, Arizona Department Name: Digital Hlth Transform-BPN Work Shift: Day Job Category: Information Technology Banner Health was named to Fortune’s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care. This position will be part of our Salesforce Agile Development team currently implementing and enhancing our Velocity environment. In this role you will be continuing the ongoing development and configuration of our Salesforce Velocity environment for Banner Plans and Networks. The typical schedule is Monday through Friday 8am - 5pm. The team works remotely with flexible hours based on location. Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position is a highly experienced individual contributor in Development Operations. The DevOps Engineer III will perform the tasks necessary to analyze, design, configure, implement and support PaaS solutions, related services, processes, applications, and integrations. This will involve working closely with IT functional areas, product owners and vendors to develop detailed design, execution and troubleshooting of strategic solutions in support of these systems. The position includes involvement with resolving application and configuration issues/concerns, providing ongoing analysis of performance, implementation of approved changes, and ensuring continual service improvements. This position will split time on operational activities and on improvements that deliver engineering solutions that improve instrumentation, ease of deployment, service orchestration and other aspects of production support – reduce the burden of manual work involved as systems and user volumes scale. Take responsibility for all aspects of application production support, deployment and monitoring and develop tools to support these activities. Design and build tools and solutions with a strong bias towards automating as many aspects of support as possible to reduce or eliminate trivial support activities. Ensure newly deployed systems / services can be integrated into the existing monitoring and management tools so that the performance of the service and deviations are easily anticipated and instrumented. CORE FUNCTIONS 1. Interprets internal and external business challenges and recommends best practices to improve services, processes or products. 2. Solves complex problems. Takes a broad perspective including coordination with others outside own work unit, to identify innovative solutions. 3. Anticipates customer needs; assesses requirements and identifies new solutions. Interacts primarily with department and cross-department peers, supervisor, customers, peers’ managers, patients and physicians. 4. Makes decisions guided by policies in non- standard situation. Impacts the achievement of operational, project or service objectives. Monitors and controls costs of own work and may manage budgets for moderate sized projects or programs. MINIMUM QUALIFICATIONS Bachelor’s degree or equivalent working knowledge. Must have in-depth knowledge of concepts within job function as would normally be obtained in seven plus years' work experience developing Enterprise Applications. Strong understanding of each service across the full IT life-cycle and be ready to take requests for infrastructure services, applications and environments. Experience designing solutions (Monitoring / process orchestration / capacity management / deployment) that can scale and potentially be leveraged by other parts of the organization. Hands on experience working in both Agile and DevOps development methodologies. Must possess strong knowledge of programming and cloud technology. Needs experience in medium scale project planning. Successful candidate will have skills to mentor less experienced team members. Requires strong communication and presentation skills to explain and resolve complex technical issues to technical and non-technical audiences. Requires ability to communicate and interact across facilities and at various levels. As is typical in this industry, variable shifts and hours and carrying/responding to a pager may be required. PREFERRED QUALIFICATIONS Cloud platform Certifications: AZ-301, AZ-400, and AZ-500. Three to four years' experience implementing Enterprise Cloud Solutions. Significant development and operations / engineering experience with the ability to apply that knowledge to solve complex problems. Strong working knowledge of Java/C++/C#/.Net Core, hardware environment, and use of program logic. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy