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Outsourcing Advantage logo
Outsourcing Advantage

Outsourcing Advantage is a boutique business process outsourcing provider specializing in back-office and customer service support for U.S.-based businesses.

Sales & Lead Conversion Specialist

Location

Dominican Republic

Posted

60 days ago

Salary

0

Seniority

Lead

EnglishCRM

Job Description

Sales & Lead Conversion Specialist

Outsourcing Advantage

Outsourcing Advantage (OSA) is actively seeking a highly motivated and results-driven Sales & Lead Conversion Specialist, who will play a pivotal role in driving sustained growth for a US paving & sealcoating company. This dynamic position involves strategically engaging prospective clients generated through targeted social media advertising campaigns and skillfully converting these leads into meaningful, qualified conversations. The ideal candidate will be instrumental in building strong relationships, understanding customer needs, and facilitating the sales process to maximize conversion rates and contribute directly to the company’s expansion and success. Key responsibilities include: - Contact new Facebook leads promptly, within 2 to 5 minutes after lead submission - Engage with homeowners and property managers to assess their project requirements, including driveways, parking lots, sealcoating, crack filling, paving, and more - Provide clear and confident explanations of our services - Evaluate leads based on job size, location, timeline, and budget whenever possible - Attempt to close smaller jobs, such as sealcoating and crack filling, directly over the phone - For larger paving projects, establish trust and encourage scheduling an in-person estimate - Effectively communicate our commitment to quality, professionalism, and value - Offer information about available financing options - Schedule appointments directly using our shared calendar - Follow up on missed calls with text messages and additional phone calls - Maintain detailed and organized notes for each lead in the CRM or tracking system

Job Requirements

  • Proven experience in outbound B2B sales and lead qualification with a track record of converting prospects into qualified conversations or appointments
  • Strong proficiency in written and verbal English communication at a C1 level with a clear USA-style accent
  • Experience following lead-qualification and objection-handling processes for outbound sales conversations
  • Comfortable using CRM systems and Google Calendar for scheduling and booking conversations
  • Ability to professionally present services and handle objections with homeowners and property managers
  • Home-office setup with reliable high-speed internet, headset, quiet workspace, and backup internet provider
  • Preferred Qualifications:
  • Experience working with US-based clients
  • Experience with home services (roofing, paving, landscaping), etc
  • Demonstrated ability to respond quickly and proactively in fast-paced sales settings
  • Strong organizational skills and reliability in managing multiple leads

Benefits

  • Competitive salary paid weekly in USD.
  • Opportunity to work on diverse and exciting projects.
  • Supportive and collaborative work environment.
  • Weekends off.
  • Performance Bonus
  • Over-time Bonus
  • Growth Opportunities

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