Role Description We are seeking refined, detail-driven individuals to support a high-touch client experience by managing logistics, coordinating schedules, and ensuring every detail is executed flawlessly. This fully remote opportunity is ideal for those who take pride in delivering seamless, elevated service while working independently. No prior experience is required; however, a strong sense of organization, discretion, and client care is essential. Comprehensive training and ongoing support are provided. The Role As a Client Experience Coordinator, you will play a key role in ensuring every client interaction is smooth, polished, and thoughtfully managed from beginning to end. - Provide attentive, personalized communication tailored to each client - Oversee scheduling, confirmations, and detailed coordination with accuracy - Anticipate client needs and proactively ensure all elements are in place - Maintain clear, timely updates throughout the entire process - Deliver a seamless, high-standard experience from initial planning to completion What Sets You Apart - Exceptional attention to detail and organizational ability - Strong, polished communication skills - Ability to manage responsibilities independently with professionalism - Tech-savvy and comfortable navigating digital tools and systems - A proactive mindset with a solutions-oriented approach - A natural ability to create a calm, seamless experience for others Why This Opportunity Is Different - Fully remote with flexible scheduling - Designed for autonomy and work-life balance - Structured onboarding with continued mentorship - A collaborative, supportive team environment - Performance-based growth opportunities within a premium service space Ideal Candidate Profile - This role is especially well-suited for individuals who appreciate flexibility without compromising professionalism, including: - Stay-at-home parents seeking a polished, remote career path - Military spouses - Professionals transitioning into a more flexible, client-focused role - Individuals who value organization, discretion, and elevated service Location Requirement - Applicants must be authorized to work in: - United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Apply If you are highly organized, dependable, and take pride in delivering a refined, seamless experience, we invite you to apply.

Partner, Education to Career Flexible Location WHO WE ARE TNTP brings research, policy, and consulting together to reimagine America’s public education system. Working collaboratively, we dig into educators’ toughest challenges, and we provide actionable solutions grounded in evidence. This work takes place in schools and districts across the country, and our national position allows us to spot trends, collect and analyze data, and advocate for policy changes that introduce greater impact at scale. Our goal is to empower every student, breaking them free from the constraints of poverty and race, fostering innovation, and driving growth across the country. We collaborate across sectors and with school systems to ensure that the 3.5 million young people who graduate high school every year have pathways to economic and social mobility. WHAT YOU’LL DO This position is an exciting opportunity to play a key role in the growth and impact of TNTP’s Education to Career (E2C) strategic priority. As a Partner in the Education to Career division, you will lead business development and partnership strategy to build and sustain a pipeline of ecosystem-level engagements that help communities align PK–12, higher education, workforce systems (including regional workforce development boards and chambers of commerce), employers and industry, city government, and community partners to create equitable career pathways. Focus areas include career pathway design, educator workforce pathways, data analytics to inform strategy and measure outcomes, and state and regional partnerships (including cross-sector coalitions and public/private partnerships). You will originate and shape opportunities, translate ecosystem needs into fundable and deliverable scopes of work (including philanthropic funding), and serve as a senior advisor and facilitator to cross-sector leaders as they establish shared goals, governance, financing, and data infrastructure for lasting impact. The Partner will report to TNTP’s Vice President for Education to Career. Some responsibilities and duties may vary, but the role of the Partner includes: - Designing and implementing career pathway programs and systems-change initiatives, moving quickly from strategy to execution across PK–12 education, postsecondary, workforce, and related systems. - Leading external engagement and building and sustaining coalitions with employers, PK–12 education, postsecondary institutions, workforce organizations (including, but not limited to, regional workforce development boards, and chambers of commerce), city government, state and local leaders, families, youth, and advocates. - Overseeing the use of data, research, and evidence to inform program strategy, performance management, and decision-making, including economic and education, labor market, and postsecondary outcomes data. - Identifying emerging partnership and funding opportunities at the federal and state levels, informed by relevant legislation and regulations and in collaboration with TNTP’s policy team. - Leading and managing fundraising and business development efforts, including drafting proposals, funder briefings, and progress reports for current and prospective partners (e.g., community foundations, corporate social responsibility teams, and national funders). - Maintaining an established network of key external policymakers and influencers (including legislators), industry and employer partners, higher education leaders, associations, community networks, and other third-party entities to amplify TNTP’s Education to Career efforts across the workforce and education ecosystem. - Building and managing senior-level client relationships to ensure sustained investment in ongoing partnerships, aligning stakeholders on shared goals, governance, and measures of success. - Effectively managing diverse, cross-functional teams and building an inclusive team culture and using strong people-management skills to develop talent and achieve ambitious goals. - Understanding and communicating the impact of our work across grants/contracts, states, or regions and synthesizing what we are learning to tell a clear story of progress and results. The expected travel for this role is up to and including 40%. Given our clients are all over the country, some in cities and some in rural locations, all candidates must have a valid Driver’s License (reasonable accommodations are available for qualified individuals with disabilities).    WHAT YOU HAVE Qualifications: - At least 7 years of experience in workforce development and/or career and technical education with proven results and accountability at the management level or higher, including experience leading cross-sector partnerships at the state and regional level and working closely with cross-sector leadership - Experience building and sustaining relationships with nontraditional education partners, including workforce boards, higher education institutions, employers/industry partners, and cross-sector intermediaries - Experience working with systems, organizations, networks, and individuals at all levels to analyze, map, and ideate interventions for systems change centered on workforce development—implementing cross-sector strategies that educate, inform, and advance key issues impacting social and economic mobility and access to high-wage, in-demand careers - Demonstrated deep expertise in workforce development, career pathways, and/or career and technical education with the ability to provide immediate strategic counsel and represent the work credibly with senior external leaders - Demonstrated success leading strategy, business development, and fundraising within complex coalition, partnership, or grant-funded relationships, including translating partner needs into deliverable, fundable scopes of work and advancing revenue-generation strategies - Strong communication and collaboration skills, including translating complex concepts into plain language, facilitating consensus, building bidirectional feedback loops, and motivating stakeholders and teams through a clear vision and high professionalism - Strong contract management and excellent project management skills that lead to results and an ability to work efficiently and independently and prioritize effectively, adapting as needed within an at-times ambiguous environment of rapidly changing priorities, tight deadlines, and continuous improvement - Preferred: Experience working with PK-12 education system leaders, ideally in high-need contexts - Preferred: Familiarity with workforce policy and funding streams (e.g., Workforce Innovation and Opportunity Act (WIOA) Title I youth, Carl D. Perkins Career and Technical Education Act of 2006, as amended by Perkins V (2018), Every Student Succeeds Act (ESSA), etc.) and the ability to reference relevant legislation and regulations as needed WHAT WE OFFER The salary range for this position is $137,920- $206,880. New hires can typically expect a starting salary between the range minimum and the salary range midpoint ($137,920-$172,400), in alignment with experience, qualifications, and our commitment to equity in compensation. TNTP also offers a compelling overall Total Rewards package, including competitive mid-market salaries, generous PTO, and comprehensive benefits, with a range of plans and programs designed to support the physical, mental, and financial wellness of employees and their dependents. We suggest learning more about our benefits! We also ensure that individuals with disabilities are provided reasonable accommodation for the interview process. Email talent@tntp.org to request accommodation. HOW TO APPLY Submit your resume online through Workday. In your application, we will also ask you to answer brief questions about your interest in TNTP; your “why” matters to us! The priority application deadline for this position is Monday, April 13th, though we encourage you to apply as soon as possible. If you’re eager, you can preview here what to expect after you apply, and we’ll be in touch soon! #LI-REMOTE Position Type: Regular TNTP is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. TNTP does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, arrest record, conviction record, or any other personal characteristic protected by applicable law. This policy covers all programs, services, policies, and procedures of TNTP, including recruiting, hiring, training, promotion, and administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations.  Applicants for employment with TNTP must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

Want to be a bswifter? At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! WHAT YOU’LL DO The Client Liaison serves as a high-touch escalation point for benefit-related employee issues and is deeply integrated into the client’s internal operations. This individual will work across teams and communication platforms to ensure timely resolution of benefit issues, support key benefit events like Annual Enrollment, and build strong relationships with both internal and client stakeholders. WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions):Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Serve as the primary point of contact for escalated employee benefit inquiries. Access and work within the client’s internal systems, such as case management platforms, Slack, and email. Support Annual Enrollment activities, including executive-level assistance where needed. Present quarterly Service Level Agreement (SLA) metrics to client stakeholders. Maintain a strong presence across internal and client teams to ensure seamless communication and timely resolution of benefit-related concerns. Build and manage effective relationships with client contacts, including compliance, HSA, and vendor-aligned roles. Collaborate with internal subject matter experts to resolve system-related issues. Demonstrate professionalism and readiness when interacting with senior leaders or executives. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. WHAT YOU NEED TO SUCCEED (Required Education and Experience): Strong background in client services, benefits administration, or employee support. Excellent verbal and written communication skills. High degree of professionalism and polish, especially when interacting with executive stakeholders. Ability to navigate and work within client-specific systems and tools. Comfort working independently and managing competing priorities. Strong interpersonal skills and the ability to build rapport with both internal and external partners. Ability to anticipate needs and follow through on escalated items promptly. NICE TO HAVE (Preferred education and experience): Experience with bswift or a similar benefits platform. Prior experience supporting large clients or within a highly matrixed environment. Familiarity with employee benefits enrollment and compliance processes. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Why Join bswift? At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions. Benefits of Working at bswift: - Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family. - Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles. - Remote first, Office friendly environment! No time to commute? No problem! - Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs. - Professional Development: Opportunities for career growth, including training and access to resources to support your career progression. - Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued. - Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work. Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees. Specific benefit offerings vary by position and may be subject to change. Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description. In the spirit of pay transparency, we are excited to share the base salary range for this position is $75,000-$90,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package! At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right. bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally. If you have what it takes to join our award-winning culture, we’d love to hear from you!

100% Remote – Be Part of Our Record-Breaking Team! Please Note: We are only hiring U.S. residents legally authorized to work in the United States with a Social Security Number. We are not hiring in Massachusetts. Requirements / Responsibilities / Rewards March 2023 marked a monumental milestone—our company achieved its biggest weekly, monthly, and quarterly records ever. As we continue this incredible growth, we are expanding our team with talented individuals ready to rise to the challenge. With world-class support, unparalleled mentorship, and endless career opportunities, this could be the transformative career change you’ve been searching for. What We Offer: - Work-from-Home Stability: Build your career on a solid, flexible foundation. - Growth & Development: Access virtual workshops and trainings to expand your skills. - Weekly Pay & Bonuses: Earn consistent income plus rewards for top performance. - Union Contract & Representation: Your rights are protected every step of the way. - Comprehensive Benefits: Life insurance (including accidental death), plus medical reimbursement. - Cutting-Edge Tools & Technology: Use industry-leading resources to succeed. - Leadership Conventions & Incentive Trips: Gain inspiration, network, and reward your hard work. - Team Bonding: Form lasting relationships with colleagues through unforgettable experiences. How to Apply: Submit your compensation requirements and an updated resume for review. Community Wellness First: All interviews will be conducted via Zoom video conferencing for your safety and convenience. Ready to join a team making history every day? Apply now and help shape the future while accelerating your career!