• Provide technical leadership for Zscaler’s Zero Trust Browser solutions, owning product success and architectural strategy throughout the sales lifecycle • Lead in-person and virtual meetings with customer executives and practitioners to provide executive-level overviews of Zscaler’s browser security strategy and deep-dive technical workshops • Articulate the value of browser-layer security controls, including threat monitoring, attack prevention, in-browser DLP, secure private application access, and Privileged Remote Access (PRA) • Develop technical collateral, including best practice guides, proof-of-value (POV) test plans, demo assets, and reference architectures to support internal teams and customer presentations • Conduct and support POVs, technical evaluations, and initial deployments, helping customers validate architecture, policy design, and operational fit for Zero Trust Browser use cases • Troubleshoot and debug customer issues across evaluations and deployments, partnering closely with Engineering, Support, and Customer Success teams to drive timely resolution • Collaborate with Engineering, Product Management, and Marketing to drive product enhancements based on direct customer feedback, competitive insights, and market trends • Act as a post-sales subject matter expert for Customer Success and Deployment teams to help ensure successful technical implementation, adoption, and ongoing customer success

Role Description - Take guidance and instructions from lab authors and SMEs to build hands-on labs to our standards focused on customer needs and satisfaction. - Work day-to-day with the Lab Development group to consistently refine and accelerate our development process to ensure high quality standards balanced with consistent margins. - During technical content reviews (QA), identify errors such as Markdown formatting errors, steps that do not align to the user experience, and content flow. - Troubleshoot errors to determine whether they exist due to input error vs UI changes/broken lab steps. - As required, record lab step updates to include instructions, UI changes, and screenshots in provided lab test spreadsheet and work with internal lab developers to resolve, and/or update instructions and report blocking issues. - Collaborate with internal lab development stakeholders and customers to build virtualized environments with supporting learning instructions that meet identified requirements, provide verification that tasks are challenge centric. - Write PowerShell/BASH scripts to deploy and score labs as needed and use the specific features of the platform to create the best learner experience. - When working as part of a customer project, communicate and follow-up with customers throughout the product development lifecycle, proactively identifying and eliminating situations deviating from best practices. - Maintain a proactive and open line of communication with the project team for all content efforts. - Stay up-to-date and proactively learn about updated and new technologies. - Understand the products and solutions offered by Skillable and as needed, advise on solutions during customer conversations. - Utilize automated lab and courseware publishing process to manage and deploy content. - Work with Instructional Designers to develop professional hands-on experiences. - Determine services and features to be included in hands-on experiences, based on intended audience profile, learning objectives, best practices, and strategic initiatives. - Collaborate with Subject Matter Experts (including Curriculum Developers, Technical Trainers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training that meets the learning objectives. - Support and promote the company values through positive interactions with both internal and external stakeholders on a regular basis. - Other strategic business initiatives or special cross-functional project involvement as required. Qualifications - Bachelor’s degree in related field (computer science, etc.) or relevant professional experience. - 4+ years of experience in a technical environment that can be a combination of positions such as: Lab Development, Systems Administration, Systems Automation, and/or Support Engineering. - Experience using PowerShell to query endpoints or automate solutions. - Experience mentoring and training fellow technologists to understand and best leverage new technical platforms and advance features required. - Preferred experience using Bash and Python to query endpoints or automate solutions. - Experience using CSS and JavaScript a plus. - Technical skills across a broad range of cloud and on-premises platforms, including experience with Microsoft Azure, AWS, VMware, Hyper-V, Linux, and Docker. Working knowledge of Google Cloud Platform and others is helpful. - Proven technical skills with designing, implementing, administering, and automating cloud and on-premises platforms and services using PowerShell, BASH, CLIs, and related scripting. Experience in DevOps and related disciplines highly desired. - Ability and willingness to participate in multiple technical projects concurrently. - Desire and ability to work in a fast-paced environment. - Experience developing training curriculum, training aides, and other self-paced or instructor led training content is a substantial benefit. Requirements - The base salary for this position is $60,000 - $90,000 annually. Compensation will be determined based on the candidate's level, relevant skills, qualifications, and experience along with requirements for the position and annual financial plans. - Skillable is a distributed first team with employees working across the U.S., and we do not consider geography when determining compensation ranges. - Please note that it is not typical for an individual to be hired at or near the top of the range. Skillable reserves the right to modify this compensation range at any time. - Pay range and current benefit offerings are effective for 90 days from posting date. Standard employment offerings are subject to potential change upon periodic review and analysis, at the discretion of Skillable. Benefits - Fully remote with a monthly stipend to pay for office services and supplies. - Medical (2 plan options), dental (2 plan options), vision, health savings account with generous employer contributions, healthcare spending accounts, dependent care spending accounts, EAP, group paid life insurance, group paid STD and LTD and voluntary life/AD&D insurance, accident and critical illness options. - 401(k) with Company match, tuition reimbursement, healthy lifestyle reimbursements. - Open PTO, Paid holidays, bereavement leave, parental leave, caregiver leave and paid FMLA leave. - Friends and Family Friday to end our standard workweek at 2pm local time; Full company closure during the 4th of July holiday week. - Access to pet insurance; Access for employees and dependents to Skillable learning opportunities through our product and more! Working Conditions - The job conditions for this position are in a remote home office setting, requiring a space that supports privacy and focus to attend to regular and frequent video and voice calls. - Employees in this position use PC and phone on an ongoing basis throughout the day. - Periodic travel may be required equaling up to approximately 10% of the time.

• Act as a functional NetSuite Product Specialist with a focus on financial processes. • Analyze business requirements and translate them into clear, efficient, and scalable solutions within the ERP. • Support NetSuite implementations and enhancements, working closely with consultants, clients, and internal stakeholders.

Release of Information Specialist II (ROIS II) Summary of Position: The Release of Information Specialist II (ROIS II) initiates the medical record release process by inputting data into Verisma Software. The ROIS II works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: - Process medical ROI requests in a timely and efficient manner - Process requests utilizing Verisma software applications - Support the resolution of HIPAA-related release issues - Organize records and documents to complete the ROI process - Read and interpret medical records, forms, and authorizations - Provide exemplary customer service in person, on the phone and via email, depending on location requirements - Interact with customers and co-workers in a professional and friendly manner - Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained - Attend training sessions, as required - Live by and promote Verisma company values - Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: - HS Diploma or equivalent, some college preferred - RHIT certification, preferred - 2+ years of medical record experience - 2+ years of experience completing clerical or office work - Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks - Experience in a healthcare setting, preferred - Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred - Must be able to work independently - Must be detail oriented