Position is for the 2026-27 academic year; September 2026 start date. IMPORTANT: STUDENTS MUST HAVE A STATE OR FEDERAL WORK AWARD TO BE ELIGIBLE FOR COMMUNITY BASED WORK STUDY (CBWS) POSITIONS. Student CBWS work eligibility is subject to change due to work award re-determinations over the summer. This means even students who were a chosen applicant for the position may be ineligible to work if they do not have a state/federal work award in Fall 2026. Students who are unsure if they currently have a state or federal work award - please contact finaid@stolaf.edu before applying to find out what type of work award you have. Job title: City of Northfield Community Development Special Projects Assistant Classification: Student Worker (non-exempt) Name and address of employer: St. Olaf College, 1520 St. Olaf Ave., Northfield, MN 55057 Rate of Pay: Standard pay rate for CBWS Date Position is Active: Academic Year 2026-27 Department/Office: Community Based Work Study Address of where duties are performed: Northfield City Hall (801 Washington Street, Northfield, MN 55057) with possibility of remote work Supervisor: Emery John, City of Northfield Alternate Supervisor: Erin Zimmerman, Svoboda Center Wage Range: $13.50-15.50/hour Objective of the position: The Community Development Department in the City of Northfield is committed to civic engagement and community relations to increase community understanding of our work and to eliminate barriers to participating in or understanding department initiatives. The Community Development department is responsible for engaging with, educating, and supporting all community members about planned developments. The Community Development Special Projects Assistant student worker(s) will be specifically involved in reaching out to young people, particularly those at high schools and colleges in Northfield, along with a special focus on the growing Latine community. The Department has a great opportunity for student workers to support ongoing outreach by working across teams to implement a community engagement program, focused on meaningful relationships with all those who live, work, play, or go to school in Northfield. Student workers will also develop the following skills: - Public speaking and professional written communications; - Working in both office and field environments; - Independent professional work and time management; - Working with diverse peers in small groups; - Spanish language proficiency, including translation and interpretation (Spanish/English). Duties - Learn and communicate knowledge about the City of Northfield’s plans and processes; - Create civic engagement and educational/informational content; - Conduct outreach with diverse populations; - Create education materials and engage with community members of all ages and abilities; - Other administrative tasks performed as necessary; and - Event support as interest, skill level, and time allows. Qualifications - Great interpersonal communication skills; - Interest/curiosity about government, advocacy, sustainability, community engagement, history, geography, urban planning, transportation, economics, or real estate; - Attention to accuracy and detail; ability to keep track of hours and manage time well - Familiarity with visual communications tools; - Creativity, flexibility, adaptability; - Problem-solving and decision-making skills; - Familiarity with social media platforms. Hours Hours are flexible and can be agreed upon at the start of each academic term. Assigned hours are not to exceed the students’ awarded hours: a maximum of 8 hours per week for first-year students and 10 hours per week for sophomores through seniors. Transportation to off-campus work site: Students are responsible for getting themselves to and from their work site. This position can be completed either remotely or in-person; if in person, the worksite is a 2-mile (~20 min) walk from campus. Students can review their transportation options at the St. Olaf transportation website. This job description is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time by St. Olaf College, with or without prior notice.

Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: - Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. - Responds to questions and concerns. - Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. - Maintains patient confidentiality per HIPAA regulations. - Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine. - Exceeds all consumer requests and alerts management of issues or concerns that require escalation. - Correctly identifies and collects patient demographic information in accordance with organization standards. - Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner. - Reaches out to patients to schedule an appointment as defined. - Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails. - Informs patients of any issues with securing the financial account for their encounter. - Completes out-of-pocket estimations as requested by patients. - Provides training and education as needed. - Manages work schedule efficiently, completing tasks and assignments on time. - Completes other duties assigned by manager. - Cross-training between various departments will take place to ensure coverage. - Participates in Quality Assurance reviews to ensure integrity of patient data information. - Uses effective service recovery skills to solve problems or service breakdowns when they occur. - Utilizes department and hospital policies and procedures to complete assigned tasks. - Adheres to all department policies and compliance requirements. - Avoids putting patient in financial or safety risk. - Other duties as assigned. Communication and Collaboration: - Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations. - Collects authorization numbers in appropriate systems as applicable. - Provides professional and constructive environment for communication across units/departments and resolves operational issues. - May attend intra/interdepartmental meetings which involve walking within NM Campus. - Communicates customer satisfaction issues to appropriate individuals. - Demonstrates teamwork by helping co-workers within and across departments. - Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. - Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care. - Accommodates all levels of communication ability. Technology: - Utilizes multiple online order retrieval systems to verify or print the patients order. - Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary. - Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic. - Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position. - Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable. - Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct. Efficiency, Process Improvement, and Business Growth: - Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records. - Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system. - Understands departmental and individual quality metrics. - Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions. - Evaluates procedures and suggests improvements to enhance customer service and operational efficiency. - Participates in departmental quality improvement activities. - Provides ideas and suggestions for process improvements within the department. - Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards. - Adjusts processes as needed to meet standards. - Uses organizational and unit/department resources efficiently. - Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information. - Understands that schedule may change to reflect shifting business needs. - Evolves and learns as healthcare policies change. EOE including Disabled and Veterans. Qualifications Required: - High School diploma or equivalent. - 2-3 years customer service or medical office experience. - Excellent interpersonal, verbal, and written communication skills. - Proficiency in computer data-entry/typing. - Excellent verbal and written communication skills. - Ability to read, write, and communicate effectively in English. - Basic Computer Skills. - Ability to type 40 wpm. - Ability to multi-task. - Customer service oriented. - Excellent organizational, time management, analytical, and problem solving skills. Preferred: - Additional education. - Additional language skills. - Healthcare finance and/or healthcare insurance experience. - Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. - Job Shift: Day Job (1st) - Salary Range Minimum : $18.40 - Salary Range Maximum: $27.59 - Compensation: USD 18.4 - USD 27.59 - hourly

Role Description We’re looking for a Mortgage Forward-Deployed Engineer (FDE) to join our team and be the bridge between our product and our customers. This is not your standard engineering role; you’ll be out in the field, working directly with clients, writing production code, and helping them reimagine how they run their business with our platform. You will be working directly with our Account Management team, implementation team, and onboarding team. This role reports to the VP of Account Management. As an FDE, you’ll wear different hats: engineer, architect, and trusted advisor. If you like variety, ownership, and making real-world impact, you’ll love this role. This role will report to our Lead Forward-Deployed Engineer and be a part of the Account Management team. What you'll do: - Act as a technical expert and trusted advisor during the post-sales process, embed with customer teams to understand their workflows and demonstrate how Ocrolus’ technology improves efficiency in mortgage origination. - Review and consult on technical solutions, APIs, microservices, data pipelines, and integrations that solve real business problems. - Build and support technical solutions and integrations for mortgage clients using Ocrolus, Encompass, and other POS/LOS mortgage platforms. - Run proof-of-concepts and proof-of-value engagements that demonstrate ROI fast. - Troubleshoot gnarly technical issues in live environments and get things back on track. - Partner with the Account Management and Product teams to deliver value, and influence the roadmap. - Travel occasionally (~30–50%) to customer sites and industry events. Qualifications - 3+ years of experience in software engineering, solutions engineering, or technical consulting. - 3+ years of a background in mortgage, or lending workflows. - Strong understanding and experience with Encompass. - Strong consultative sales/account management approach—able to map technology to business challenges and drive change management conversations. - Excellent communication and presentation skills, with experience engaging senior mortgage executives. - Backend: Python; APIs; Encompass Developer Connect; SQL. - Frontend: React/TypeScript; JavaScript with ICE Secure Scripting Framework (SSF) for Encompass custom form and workflow logic. - Supporting: Familiarity with mortgage LOS/POS platforms (Encompass, Blend, SimpleNexus, Floify); Git; cloud basics (AWS/Azure). - Thrive in fast-paced, ambiguous environments where you figure it out and get it done. Requirements - Experience with SaaS integrations or loan origination systems. - Additional mortgage LOS/POS experience. - Exposure to AI/ML or generative AI. Benefits - Ownership from day one; our FDEs lead projects end-to-end. - Work directly with customers and see the immediate impact of what you build. - Shape the product by bringing the voice of the customer straight to engineering. - Work directly with a team focused on creating an excellent client experience. - Have fun working with a highly proactive, collaborative team. Company Description We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact. Our culture is grounded in four core values: - Empathy – Understand and serve with compassion. - Curiosity – Explore new ideas and question the status quo. - Humility – Listen, be grounded, and remain open-minded. - Ownership – Love what you do, work hard, and deliver excellence. We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic. We look forward to building the future of lending together.

How will you make an impact? As a Senior Full Stack Engineer, you'll work at the intersection of engineering and product to shape how our users build with Hygraph. You'll ship features that solve real customer problems, contribute to our CMS core, extend our platform capabilities, and help bring AI-powered features to life. You won't wait for perfect specs or pixel-perfect designs. You'll use your judgment, collaborate closely with PMs and customers, and move fast using modern AI-assisted development tools. This role is for someone who sees engineering as a team sport, takes ownership without waiting for permission, and thrives in an environment where initiative matters more than instructions. What you will be working on: - Core CMS development: Evolve the GraphQL-native CMS powering enterprise teams worldwide, improving performance, reliability, and developer experience. - CMS extensions and integrations: Develop and maintain extensions that expand what customers can do with Hygraph. - AI-powered features: Contribute to our AI roadmap by building intelligent capabilities into the product. - Customer-facing improvements: Use monitoring data, customer feedback, and your product instinct to proactively identify and fix problems before they're reported. Some of your tasks and responsibilities: - Collaborate in a cross-functional, autonomous team to deliver features and continuous improvements, often working from rough prototypes or early concepts rather than polished designs. - Translate business needs into technical solutions by working closely with Product Managers. Occasionally, participate in customer conversations to validate that what you're building actually solves their problems. - Comfortable using modern AI-assisted development tools (Cursor, Claude, Codex, or similar) to accelerate development, or excited to adopt them quickly. - Proactively identify issues through monitoring and observability data. Then fix them, don't just flag them. - Contribute to architectural decisions that keep our platform scalable, reliable, and maintainable. - Share what you know, learn from others, and help your teammates grow. Engineering here is collaborative. We win together. Expectations timeline 1 Month You'll complete onboarding covering our product, tech stack, infrastructure, and vision. You'll meet people across the company, get familiar with our codebase, and ship your first contributions. You'll start building context on how our customers use Hygraph and what matters most to them. 3 Months You'll be delivering features and improvements to production with confidence. You'll have a solid understanding of Hygraph's product and architecture, and you'll be contributing ideas, not just code. You'll have built working relationships with your team lead, PMs, and fellow engineers through regular 1:1s, operational reviews, and day-to-day collaboration. 6 Months By now, you'll be making significant contributions to both the product and the team. You'll bring fresh perspectives from your experience and help raise the bar across performance, architecture, and how we work. You'll be someone the team relies on. Not because you do everything, but because you make everyone around you better. What we expect from you: - Significant experience (typically 6+ years) building and owning production systems, with strong full-stack skills in JavaScript/TypeScript and deep backend expertise (ideally Node.js). - Experience building user interfaces, ideally with React. - Experience developing well-tested APIs (GraphQL and/or REST). - Strong understanding of backend systems, scalability, and performance fundamentals. - Solid knowledge of relational databases (especially PostgreSQL), including schema design and query optimization. - Active use of AI-assisted development tools (Claude, Cursor, Codex, or similar) in your workflow, or a clear, demonstrated eagerness to adopt them. - Ability to work with ambiguity: rough prototypes, evolving requirements, and imperfect information. You use judgment and experience to fill the gaps. - Strong product sense. You think about why you're building something, not just how. You care about the customer experience, not just the code. - Excellent communication and collaboration skills. You speak up when something's off, share credit when things go well, and give feedback with respect and clarity. - A growth trajectory that shows steady improvement. You don't have to know everything, but you need to demonstrate that you learn fast and keep raising your own bar. Bonus points: - Experience with on-call or operations (incident response, etc.), or openness to taking this on as we grow the team. - Experience with GraphQL and Golang. - Familiarity with cloud-native development (AWS, GCP). - Knowledge of infrastructure as code tools (Pulumi, Terraform). - Experience with monitoring and observability tooling (New Relic, Datadog, or similar). - Experience working directly with customers or in customer-facing roles. - Familiarity with headless CMS platforms or content infrastructure. The Process - Intro call with People Team - Interview with the Hiring Manager - Technical Interview - C-Level Call and Reference Check (optional) - Job Offer The response time after application, screening applications, and setting up the first intro call is usually within 1-2 weeks. You could expect some alterations when necessary. About us Hygraph is a dynamic Berlin-based startup and a GraphQL-native, API-first headless CMS built for teams delivering complex, composable digital experiences. Hygraph is on a mission to eliminate complexity for global teams and help them scale content without friction. Our platform empowers you to create, deliver, and distribute content faster and at scale. We’re a team committed to shaping the future of AI-powered content platforms. Trusted by over 50,000 teams worldwide, Hygraph powers structured content across websites, applications, product experiences, and AI-enabled systems. As AI reshapes how digital experiences are created and operated, Hygraph is helping organizations build on structured, trusted content foundations that enable human-first, AI-accelerated experiences at scale. You will be part of a remote-first, globally distributed team committed to working collaboratively, transparently, and passionately. We believe in a remote-first approach where everyone is encouraged to do their best from wherever they are and work together with transparency, accountability, and ownership. We learn continuously through feedback and have a yearly learning budget to attend training and conferences. Hygraph is an equal-opportunity employer committed to hiring people with diverse backgrounds. We believe that diversity, unique experiences, qualities, and different cultures enrich our workspace's productivity and promote innovation and creativity. Note: We are fortunate to receive a large number of applications for our roles. To manage this effectively and give each application the attention it deserves, we use AI-assisted tools to help assess certain screening questions and handle application elements. This helps us ensure a consistent and timely review process. All final hiring decisions are made exclusively by our human recruitment team.