Role Description This position reports to the Manager, Enterprise MPI & Patient Identity and is responsible for maintaining the data integrity of the facility and enterprise Master Patient Index across all entities of the Yale New Haven Health System. The individual provides resolution of MPI overlay errors and Mark for Merge requests. Incumbent also performs investigation and resolution of non-emergent potential duplicates using daily reports and task queues. Incumbent understands the legacy master patient indexes as well as the enterprise master patient index and the impact on downstream systems. Coordinates and communicates with clinicians, registration, billing, information technology staff and others as needed to facilitate MPI issue resolution and communicate outcomes. Provides 24/7 coverage on rotation basis. Responsibilities - Supports efforts to migrate to an enterprise-wide MPI including clean-up of historical duplicate records in EPIC and affected downstream systems. - Provides for ongoing data integrity of the enterprise Master Patient Index using established mechanisms to identify and prevent duplicate medical record numbers and patient overlays. - Provides for ongoing investigation and resolution of potential duplicate medical record numbers, both intra-facility and inter-facility, to support patient care and patient safety. - Responds in a timely manner to emergent notifications regarding MPI errors to ensure patient safety. - Tracks all aspects of merge notifications and communication throughout resolution to provide trending information and feedback to designated areas. - Monitors overlay report for potential patient identity issues as assigned and perform fact finding and analysis to resolve identified issues. - Coordinate daily notification with YNHHS entities impacting merge of downstream systems as appropriate. - Flags MRNs as Known Not Duplicates (KNDs) in Epic after investigation when appropriate to reduce potential for future errors and/or re-work on task queues. - Concurrently monitors origination points of duplicate number assignments and provides timely feedback to registration regarding findings. - Resolves patient identity events within established quality and productivity standards and provides reports to manager on request. - Assists with problem resolution regarding patient name changes and works collaboratively with clinical/registration staff to properly identify patients. - Responsible for correcting demographic data elements identified as incorrectly documented and/or scanned. - Notifies appropriate groups when merges are in pending re-submit status to facilitate resolution. - Runs various reports in EPIC such as Identity Events Report, Duplicate Report, and Dashboard reports daily. - Ability to react quickly in analyzing discrepancies in often real-time patient care and safety issues. Ability to differentiate between primary (Target) and secondary (Source) patients. - Performs other duties as assigned. Qualifications - High school graduate, or equivalent required; Associates Degree preferred, or formalized medical record technician training. - Minimum of two (2) years experience in a health care setting with working knowledge of MPI functionality preferred. - Must have excellent interpersonal and organizational skills. - Ability to deal professionally with other departments and stakeholders at all levels. - Technically oriented with strong analytic and problem-solving skills. - Proficiency in basic computer applications such as Microsoft Office, e-mail and internet. YNHHS Requisition ID 174596

Who we are We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit. Why Worldwide We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us! What the Data Management department does at Worldwide Our Data Management team is an ever-growing and collaborative group of diverse individuals with wide-ranging experience within the industry. From start to finish, we are involved in clinical studies – from crafting the study database to ensuring the pristine delivery of the final dataset. We meticulously ensure data accuracy and integrity, crucial for groundbreaking regulatory submissions. With a variety of roles, from data support staff, database and SAS programmers, coders, and functional leads, there are many opportunities to launch and further your career. Our team embraces an environment that invites input, fosters personal growth, and empowers your professional journey. What you will do - Provide fully independent and autonomous leadership of data management services (start up, conduct and close out)​ across multiple complex global projects/programs - Ensure appropriate resources are allocated to complete all DM activities on time and budget. - Prepare DM trial documentation (DMP, DB Specifications, Edit check specifications, CCGs, DTAs). - Write external vendor reconciliation specifications for programming reconciliation outputs (e.g. Serious Adverse Events, IRT, Central Laboratory).​ - Monitor project scope, budgets and risks and alert DM Management of any concerns. - Liaise with DM Management at regular intervals to discuss progress and any issues outstanding (e.g. during Project Review Meetings).​ - Collaborate with internal Worldwide departments working on the same project​. - Participate as necessary in sponsor audits, regulatory authority inspections and other third party meetings What you will bring to the role - Excellent attention to detail with outstanding written and verbal communication skills. - Strong knowledge of data management best practices & technologies as applied to clinical trials. - Excellent communication and interpersonal skills to collaborate with cross-functional internal and external teams. - Strong understanding of clinical trial process and protocols documents (protocols, statistical analysis plans, CRFs, study reports) and processes. - Strong analytical and problem solving skills. - Independent and autonomous project oversight skills. Your experience - Educated to degree level (preferably Life Science), Nursing qualification, or relevant industry experience - Min of 5 years of experience in clinical data management or a related role within the pharmaceutical, biotechnology, or medical device industries. We love knowing that someone is going to have a better life because of the work we do. To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn. Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion. About the role and what you'll be doing: As a Lead Consultant at Ensono, we will expect you to be playing a leadership role and will be spending most of your time leading an agile delivery team across all aspects of the data and analytics lifecycle on an exciting project and helping that client to realise the business benefit of an investment into the cloud. Our Technical Leads are hands-on; you will also be responsible for identifying the appropriate technologies to use for your project, designing and architecting scalable data platforms and solutions using cloud-based services for your client and influencing the success of the project. You will work closely with senior technical people from the client, navigating through complex stakeholder relationships, and guiding architectural and technical decisions across data engineering solutions such as data lakes, large-scale ingestion pipelines and distributed processing platforms, as well as enabling advanced analytics and AI-driven solutions that help clients unlock more value from their data. You will also support teams in designing data platforms that enable machine learning, AI and intelligent data products, ensuring the right data architecture and governance is in place to support these capabilities. Required Experience : You will be leading across all aspects of the data engineering lifecycle on large, complex and scalable data platforms. Such as, you’ll need to bring your skills and experience: • Engineering Big Data patterns and solving complex data challenges • Designing and architecting scalable data platforms including data lakes and ingestion pipelines • Engineering and modelling best practices for both RDMS and NoSQL databases • Designing distributed data processing solutions using technologies such as Apache Spark (particularly DataBricks), Google BigQuery or similar platforms • Designing solutions using the most appropriate cloud-based services (AWS, Azure, GCP etc.) and cloud-native data patterns • Implementing large-scale data ingestion pipelines including batch, micro-batch and streaming processing approaches • Designing data platforms that support advanced analytics, machine learning and AI-driven solutions • Confidently taking on challenges and being responsible for outcomes • Creating a collaborative team environment where everyone’s opinion is heard, but you know when to be assertive, back down or escalate • Great communication skills, in particular: presenting, collaborating and partnering with stakeholders • Understanding the way projects affect your client’s success and adds value to their business What we can offer you: We will give you a place to strive and grow, where you will have the opportunity to work on interesting, yet challenging projects. Applying your thinking to build a better world founded on intelligent technologies. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged. Whether at one of the internal monthly events, such as Lunch & Learns, Tech Time, and internal competency meet-ups, or at one of our community groups, such as football, gaming, yoga, or wellbeing; we have strived to build a business where everyone feels welcomed, included, and valued.

Building A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at www.firstagency.com Location: Remote, but must be based in NY tri state area. What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Attendee Data Manager will provide the client with database management to ensure consistency of information and accurate data for their events by assisting in the development, testing and management of client event communications and online registration in addition to supporting attendees with the registration process. This role also manages room blocks, activity scheduling, onsite execution support including post-event attendee reporting. Your Contributions - Database management to ensure consistency of information using Cvent and/or proprietary client system in addition to Excel - Accurate data, inputting when required - Generating attendee, rooming and activity lists upon request - Manage post-event attendee reporting - Assist in the development, testing and management of client event communications and online registration - Assist attendees with registration process - Manage room blocks and coordinate with hotels - Manage ticketing allocation for large, multi-day sporting and hospitality events - Manage and coordinate ground transportation with clients and transportation companies as needed - Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements - Assist event planners in contacting clients for relevant information – a/v details, gift sizes, presentations, etc. - Printing name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate - Packing and sending all boxes – prepare shipping grid, investigate customs policies, etc. - Supporting other members of the department with mailings, onsite assistance etc. - Support event project managers/coordinators on overall program logistics, production and implementation, when applicable - Onsite event execution support - Assist with the training of new joiners and mentoring existing team members - Strict and accurate adherence to company’s time tracking policies and systems What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. - 5 – 7+ years’ experience in Data Management and Event Technology including meeting planning and coordination - Bachelor’s Degree preferred - Advanced experience with Microsoft Office – specifically with Excel (i.e. comfortable with VLOOKUP function) - Rooming list management experience required - Ticket management experience preferred - Proficiency with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite and other registration website platforms - Experience scheduling/managing 1-on-1 meetings is a plus - Able to manage multiple projects simultaneously - Strong written and oral communication skills at all levels - Industry knowledge of new suppliers, services, and best practices - Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles - Experience in working with and managing senior clients - Motivated, self-starter, ability to take direction and work independently; ability to think innovatively - Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required (30-50%) to be on-site at events and/or troubleshoot remotely At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: - Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA) - 401 (k) - Five Flexible Spending Accounts Options - Generous Paid Time Off Allowance - Employee Assistance Program (EAP) - Life, Disability & Pet Coverages - Wellness Stipend - Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more - Aura Identity Theft Protection - Discretionary Bonus Structure - Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $69,692 - $80,457 (non-exempt.) This role is also eligible for an annual discretionary bonus. #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.