Overview The Associate Vice President (AVP) Security Engineering & Operations is responsible for building and scaling a high-performance security engineering and operations function that protects Hyland’s business, enables engineering, compliance, and adjacent securityteams while reducing operational friction. This role will embed security into asset management, software engineering, cloud operations, and automate workflows while driving continuous improvements in security posture resilience and incident readiness. Reporting to the CISO, the AVP leads the Security Operations Center (SOC), Enterprise and Application Security initiatives, and offensive/defensive security operations to align with enterprise growth, customer commitments, and innovation goals. Responsibilities Responsibilities: - Build and lead a highly efficient, AI-enabled Security Operations Center (SOC), delivering threat detection, exposure management, posture management, incident response, and digital forensics capabilities. - Define and own KPIs for SOC performance (MTTD, MTTR, SLA adherence), engineering delivery, and coverage gap closure. - Manage a team to monitor for and respond to security events 24x7x365, and plan and execute regular incident response and postmortem exercises with measurable benchmarks. - Oversee and continuously improve DevSecOps/AppSec integration, embedding security into CI/CD pipelines, SCA/SAST/DAST tooling, secure code review, non-human identity/API security programs, and threat modeling. - Build and maintain strong relationships with stakeholders, sharing threat intelligence and best practices; lead engagement with engineering teams to implement new systems and processes. - Deep familiarity with cloud-native security architecture to act as a deeply embedded partner to architecture and development teams. - Direct and approve the design of security systems including zero trust architecture, network segmentation, and identity security. - Drive offensive and defensive security operations including red teaming and blue team resilience. - End-to-end ownership of multi-faceted and distributed Vulnerability management programs, including prioritization frameworks and release gates tied to business risk. - Set vision and collaborate with senior management to define and ensure success of departmental strategy, including budget management.   - Provide managerial direction and oversee all aspects of performance management for direct reports and teams. - Drive continuous improvement through after-action reviews, tooling optimization, and process automation. - Develop future leaders within the team that aligns with the people strategy. Build a management team bench capable of meeting the demands of rapid growth.  - Serve as an escalation point for complex and high-level issues; provide direction and guidance to assist with resolution of issues and removing obstacles for security and stakeholder teams. - Work with the leadership to plan the strategic vision, organizational structure, operating policies, and procedures and management practices to ensure the department delivers operational excellence. - Act as a strategic partner to product, engineering, and other technical teams to embed security into the acquisition, management, and software development lifecycle. Basic Qualifications Qualifications: - Bachelor’s degree in computer science, information security, engineering, or related field  - 15+ years of progressive experience in cybersecurity or engineering leadership with at least 5 years in SaaS cloud-native environments. - Proven track record of leading incident response, application security, or DevSecOps functions at enterprise scale. - Deep expertise in DevSecOps, cloud-native security, software engineering, and automation. - Demonstrated fiscal responsibility/accountability in managing budgets with a track record for consolidating tooling expenses. - Certifications such as CISSP, CISM, SANS/GIAC, CSSLP, OSCP  - Exceptional ability to design, implement, and prove security effectiveness through evidence-based testing and measurable outcomes. - Exceptional knowledge of automation CI/CD, SRE, and multi-cloud operating environments - Up to 10% of travel time required.

• Technical responsibility for all deployed IT security tools • Focus on the operation and further development of DDoS protection (Myra), certificate management (DigiCert & Sectigo), and secret management (HashiCorp) • Ensuring 24/7 operations as part of an on-call rota • Management and coordination of external IT service providers for security tools

SOC Analyst Remote Summary Today, it is an unavoidable fact that your business-critical infrastructure and systems are at risk of attack. The key to good security is a clear understanding of what is most critical to the business. When you do not have enough internal resources, time, or skills to monitor and manage your IT environment 24/7, NCC Group can help, freeing up your skilled employees to focus on value-add activities. NCC Group provides a range of managed and hosted services delivered from our Global Security Operations Centre (SOC), which operates 24/7, 365 days a year. Our team of over 100 accredited security experts is available around the clock, dealing daily with over 200 million log events and providing support for thousands of network devices. NCC Group’s MXDR Team provides world-class Extended Detection and Response (XDR) services, detecting, responding to, and mitigating cyber-attacks on our customers' networks in our Security Operations Centres. We use a plethora of detection tools such as the Microsoft Security Stack, Splunk, EDR, IDS & IPS tools, and many more, all integrated with NCC Group's Unified Cyber Platform (UCP). The MXDR Team is looking for L2 SOC Analysts with a passion for security to join the team, helping customers get the most out of our services and protect their networks. This is an opportunity to join a technically advanced and talented team and help NCC Group build and deliver world-class services to our customers. This role is ideal for a seasoned SOC Analyst with experience in cybersecurity looking to broaden their scope of cyber skills with a strong focus on detection and response to cyber incidents. Responsibilities - Monitor global systems for potential threats, vulnerabilities, and indicators of compromise. - Perform in-depth analysis of security alerts utilising both NCC Group's UCP and explore further using the underlying detection platform where necessary. - Provide incident remediation and prevention documentation and recommendations to customers based on defined procedures and analyst experience. - Document and adhere to processes related to security monitoring procedures. - Provide customer service that always exceeds our customers’ expectations. - Initiate escalation procedures to counteract potential threats, vulnerabilities, and threat actors. - Compile and review service-focused reports. - Act as an escalation point for junior team members, aiding and mentoring where necessary. - Contribute to the continuous improvement of SOC procedures and documentation. - Perform other SOC duties as assigned. Core Technical Skills & Experience - Practical experience with security and networking tools such as Microsoft XDR (Sentinel, Defender) and Splunk Enterprise/Cloud/Enterprise Security - Strong understanding of network protocols, endpoint detection, and digital forensics - In‑depth knowledge of Windows and Linux operating systems - Hands‑on experience analysing common security incidents and supporting endpoint security - Ability to remain calm and effective during high‑pressure and sensitive security situations Desirable Certifications Not mandatory, but a strong advantage if held or equivalent knowledge demonstrated. - Microsoft: SC‑200, AZ‑500, AZ‑900, MS‑500 - Splunk: Certified User, Power User, Advanced Power User, Enterprise Security Administrator - CrowdStrike: CCFR, CCFH - CREST: CPSA, CRIA, CMRE, CNIA, CHIA - CompTIA: Security+, Network+, CySA+ - Cisco: CCNA - SANS: GCIA, GCIH, GSEC - Other relevant certifications Ways of Working - Focusing on Clients and Customers. - Working as One NCC. - Always Learning. - Being Inclusive and Respectful. - Delivering Brilliantly. What do we offer in return? We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits: - Flexible Working: Balance your work and personal life with our flexible working options. - Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave (differs for SOC shift workers, please speak to your TA partner for more information). - Medicash & Critical Illness Scheme - Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme. - Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities. - Green Car Scheme: Drive green and save money with our eco-friendly car scheme. - Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme. - Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet. - Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments. So, what’s next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to global.ta@nccgroup.com . About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

• The SOC Analyst is responsible for maintaining the organization’s cybersecurity posture through continuous monitoring, detection, and incident response. • Monitor and analyze security alerts from SIEM, EDR, NDR, FIM, and Antivirus platforms to detect potential threats. • Perform correlation and pattern analysis across multiple data sources to identify anomalies and sophisticated attack behaviors. • Continuously tune and optimize detection rules to reduce false positives and improve fidelity. • Execute incident response lifecycle activities including triage, containment, eradication, and recovery following NIST standards. • Document incidents thoroughly, providing root cause analysis, attack vectors, and corrective actions. • Support post-incident reviews to identify control gaps and recommend security improvements. • Develop, maintain, and enhance incident response playbooks and runbooks to ensure standardized handling of recurring alerts and use cases. • Collaborate with senior analysts to build SOAR playbooks for automated enrichment, containment, and notification workflows. • Conduct regular vulnerability assessments and coordinate with IT teams for timely remediation. • Manage and optimize EDR, SIEM, SOAR, FIM, NDR, and Antivirus tools to ensure operational readiness.