Account Follow Up RepAbout City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas. The successful candidate: Account Follow-up Representative (AFR) Job Overview: The Account Follow-up Representative (AFR) is responsible for understanding and reconciling various insurance practices, both contracted and non-contracted. The role focuses on maximizing reimbursement and resolving patient or insurance (hospital or physician) account balances by employing comprehensive follow-up tactics in the following areas: - Insurance Account Follow-up (hospital or physician): Handle the reimbursement and resolution processes for insurance accounts. - Self-pay Account Follow-up: Concentrate on collecting the patient responsibility portion left by insurance using assistance programs and tools. This area also includes managing the inbound call center. - Administration of Financial Programs: Support patients with medical balances through Financial Assistance, Co-pay Assistance, Free Drug programs, Drug Replacement, etc. Minimum Job Qualifications: - Education: High school diploma or equivalent, or passed proficiency exam. - Experience: At least 3 years of accounts receivable (A/R) experience in a hospital or physician healthcare setting, including insurance and self-pay healthcare collections/billing, and insurance verification. Demonstrated analytical capability and experience with account reconciliation and balancing. - Knowledge, Skills, and Abilities: - Strong knowledge of medical terminology, ICD-9 codes, CPT/HCPCs codes. - Familiarity with Medicare Bad Debt laws and requirements, and Fair Debt Collection laws. - Understanding of insurance contracts and reimbursement methodologies. - Ability to interpret Explanation of Benefits (EOBs) and navigate patient insurance policies. - Knowledge of collection agency work, probate courts, and bankruptcy laws and regulations. - Advanced written and verbal communication skills. - Proficiency in technology, especially in spreadsheet management and trend analysis. - Excellent organizational skills, with the ability to manage multiple priorities and responsibilities. - Exceptional customer service skills. City of Hope is an equal opportunity employer. To learn more about our comprehensive benefits, click here: Benefits Information City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

Are you searching for a rewarding, flexible work-from-home opportunity? Join Voice 8 System as a Donation Processor and play a meaningful role in supporting non-profit organizations. In this position, you’ll help create positive donor experiences while enjoying the freedom to set your own schedule—perfect for achieving work-life balance. Responsibilities: • Manage inbound and outbound calls to process donations for non-profits • Provide friendly, courteous, and professional support to donors • Accurately enter donor information into our system • Follow up with donors as needed to ensure a smooth and satisfying experience • Meet performance goals and unlock opportunities for growth and advancement Requirements You’re a Great Fit If You Have: • A high school diploma or GED • 6+ months of remote experience or 1 year of on-site customer service • A calm, confident, and professional phone presence • Strong typing skills and familiarity with Microsoft Office • A quiet home workspace and a flexible schedule Technology Requirements: • Windows 11 ONLY – No Chromebooks or Apple devices • 8–16 GB RAM computer preferred • Dual monitors (highly suggested for efficiency) • Noise-canceling USB headset (not required during application) • Hardwired internet connection (not required during application) Benefits • Work remotely from the comfort of your home office • Starting pay of $12–$15/hour, with opportunities for raises Pay rate of $0.20 to $0.32 per talk minute •Performance-based advancement opportunities • A supportive, friendly, and collaborative virtual team environment Voice 8 System Recruitment Department

Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America Are you an active listener, critical thinker, and enjoy solving problems? Are you looking for a company with tremendous growth opportunities? Do you enjoy assisting customers on the phone and by chat? If so, this opportunity may be for you! The eAlert department is seeking talented team members to join our dynamic department. Agents assist customers calling and chatting in who have received notification pertaining to a past rental or previous transaction. Using customer provided information, agents assist the customer with taking a payment for a prior rental or resolving an outdated alert. Agent's craft acceptable solutions to address our customer's needs. Our goal is to get the customer back on the road! Must be included in your application to be considered: 35-40 WPM (words per minute) score on typing assessment Rate of Pay: $16/hour (Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws.) Scheduling Requirements: - Part Time team members must be available to work at least 32 hours per week, Monday - Sunday (includes 8.5 hours on either Friday or Saturday). - The total number of hours scheduled each week will be based on business needs. - Shifts between 6:00 AM - 8:00 PM (Arizona time) with a priority on Thursday, Friday, Saturday, and Sunday (both Friday and Saturday are required). - Working holidays is required to provide support for Customers year-round. On said holidays, scheduling outside your availability to meet business needs may be required. Exclusive U-Haul Benefits Designed for Your Success: At U-Haul, our Part Time Team Members enjoy benefits to support their physical, financial, and emotional wellness. Additionally, our career path planning and continued education assists employees with their professional goals. This job might be for you if: - You enjoy helping people, have an outgoing personality and have a customer-focused attitude. - You thrive in a fast-paced environment with a focus on quality and attention to detail. - You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens. - You communicate efficiently through an instant messaging program. - You can work independently delivering practical solutions and you thrive in a collaborative team environment. Minimum Qualifications: Minimum 6 months customer service experience Friendly and Caring Tone: - Engage with customers in a friendly, approachable manner. - Support a positive environment for customer interactions. Knowledgeable Care for Various Customer Needs: - Maintain a deep understanding of our products and services to offer tailored solutions. - Anticipate customer needs and offer proactive service. Ability to Display Empathy in Adverse Environments: - Show empathy and understanding when assisting with customer concerns. - Maintain composure in challenging situations, providing thoughtful and helpful solutions. Efficiency in Navigation: - Navigate multiple software applications and systems with speed and accuracy. - Employ quick problem-solving skills to provide efficient solutions. Typing and Language Skills: - Possess a normal typing speed, ensuring accurate data entry. - Strong spelling and grammar skills for professional written communication. Training/Education: This role is supported by practical concept education from first-rate instructors, reinforced with education courses from our online U-Haul University, consistent engagement with your Manager and team, and interactive mentorship and call/chat support from Advanced Agents. - 2 weeks: Monday-Friday from 8:00am-2:00pm or 2:00pm-8:00pm - Includes instructor-led concept courses along with self-lead courses to be completed. - Certain concept/education courses may be scheduled outside your availability; therefore, some flexibility within the initial education period is necessary. - These courses will be leveraged with the support described above to empower you to confidently take live customer calls, beginning with your very first concept. The following is required to work from home: - You must have a quiet, private work area. - Dependent and child-care arrangements must be made as if you were working in-person at a U-Haul facility. This position does not allow flexibility to be on-call care for others during work hours. - All work duties, including initial education, must be performed at your home address. - If you want to switch or substitute computers at any time, Manager approval is required. The following technical requirements must be met to work from home: *Computer requirements and internet speed will be verified, if interviewed. Additional requirements may apply. Computer Specifications: - Windows 11 or MacOS 13 Ventura or newer - 16GB (Minimum) of RAM/memory or higher (Recommended: 32GB) - Windows processor must have CPU benchmark score of 6,000 (Minimum) or higher (Recommended: 10,000) - Mac processor must be Intel Core i5 or higher, M chips acceptable - SSD internal storage with 5GB (Minimum) free space Additional Hardware: - Webcam (external or built in) - USB headset (wired) - Dual monitors Internet Speeds: - Ping under 100 - 50MB (Minimum) download speed (Recommended: 100MB) - 5MB (Minimum) upload speed (Recommended: 10MB) Physical Demands: The work involves light physical exertion, including sitting for long periods, focusing on a computer screen, and taking phone calls using a wired headset. To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Merchant Services Account Executive within PNC's Business Banking organization, you will be based in Dallas, TX. This position is located in the NW Dallas, TX territory. Regular travel is required throughout the territory Prospects and partners with Business Bankers and Treasury Management Officers to identify payment solutions opportunities for small businesses greater than 1MM in annual revenue. Experience in Merchant Services/Payment Processing sales preferred. Bilingual Spanish preferred but not required. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description - Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives. - Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services. - Responds to customer inquiries on internal products, services and credit card processing activities for the industry. - Manages, collects and reports on sales statistics. - Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Banking, Client Relationship Building, Collaboration, Competitive Strategies, Customer Inquiries, Merchant Services, Negotiation, Operations Management, Sales, Sales Operations, Sales Prospecting Competencies Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Prospecting., Selling., Tech Savvy Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $70,000.00 – $70,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 03/30/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.