Overview: SOFTSWISS is hiring a Product Researcher to join our team. We are looking for a curious and data-driven specialist who enjoys exploring markets, analyzing competitors, and uncovering how products really work to support better product decisions. About Product: SOFTSWISS Casino Platform Full-service modular software platform to manage online casino operations Learn More Purpose of the role: In this role, you will turn research and product analysis into clear, actionable insights for product teams. You will deep dive into user journeys, competitor solutions, and market trends to identify opportunities and help shape product improvements. Key responsibilities: - Conduct comprehensive desk research to monitor the overall market landscape, track competitor updates, and identify industry trends. - Conduct end-to-end competitor product audits by simulating real user experiences to reverse-engineer user journeys, core mechanics, and UX/UI flows across various international markets. - Assist in organizing and managing field research with native users to gather qualitative data. - Transform raw data into clear, actionable insights and visual frameworks to support product decisions. - Work closely with the Lead Researcher to organize knowledge bases, align on research goals, and help present findings to product teams. Required Experience: - 1.5+ years of experience in a product-related position (Product Researcher, Business Analyst, Product Owner, QA, etc.). - Strong competitor analysis skills to understand market dynamics and trends. - Experience with qualitative and quantitative research methods, with the ability to determine when, why, and how to apply them. - Understanding of key product and business metrics. - Ability to analyze raw data, synthesize results, and write clear, actionable reports. - Familiarity with visual mapping and collaboration tools (Figma, Miro), and general user tracking tools. - Tech-savviness and comfort in finding workarounds to analyze geo-restricted digital products. - Great communication skills with the capacity to convey ideas effectively to the team. - Russian language: close to native level. - A data-driven, ownership-oriented mindset with enthusiasm and determination to achieve results. Nice to have: - Gambling experience is a huge plus. - Upper-Intermediate English will be a plus. Our Benefits: - Full-time work opportunities - Private insurance - An additional Day Off (1) per calendar year - Sports program compensation - Comprehensive Mental Health Programme - Free online English lessons with native speakers - Generous referral program - Training, internal workshops, and participation in international professional conferences and corporate events Learn more about our hiring process here (link) – what to expect, how to prepare, and what makes SOFTSWISS different.corporate events.

Über uns Als spezialisierte Personalberater innerhalb der Life Science Branche verstehen wir die Komplexität und die regulatorischen Herausforderungen Ihres Fachbereichs. Im Auftrag unseres Mandanten – ein führendes Unternehmen im Life Science Sektor – suchen wir im Rahmen einer exklusiven Direktvermittlung einen SAP Key User (m/w/d) IBP oder APO Aufgaben Über die Rolle Sie betreuen und entwickeln die SAP-IBP-Landschaft (früher APO) weiter und analysieren, überwachen und optimieren End-to-End-Planungsprozesse mit Fokus auf Demand, Supply und Inventory Planning. Verantwortlichkeiten - Schnittstellenfunktion im Planungsumfeld: Sie agieren als zentrale Schnittstelle zwischen Supply Chain Management, Demand Planning, Finance, IT und externen Dienstleistern und stellen eine reibungslose Abstimmung sicher. - Incident- und Anforderungsmanagement: Sie analysieren und bearbeiten System- und Prozessabweichungen oder Neuanforderungen im SAP-IBP-Umfeld, koordinieren Ursachenanalysen, erstellen Testfälle, führen diese durch und bewerten sie. Außerdem begleiten Sie die Umsetzung nachhaltiger Lösungen, teilweise im Projektumfeld gemeinsam mit IT und Fachbereichen. - Dokumentation und Schulung: Sie erstellen und pflegen Prozess- und Systemdokumentationen und konzipieren sowie durchführen Schulungen für neue und bestehende Anwender. Qualifikation Qualifikationen - Sie verfügen über ein abgeschlossenes betriebswirtschaftliches, technisches oder wirtschaftsinformatisches Studium oder eine vergleichbare Qualifikation und bringen mindestens 3 Jahre praktische Erfahrung als SAP Key User oder in einer vergleichbaren Rolle mit (SAP IBP ist zwingend niotwendig) Erforderliche Fähigkeiten - Fachliches und analytisches Verständnis: Sie besitzen ein ausgeprägtes Zahlen- und Prozessverständnis sowie ein ganzheitliches Verständnis für End-to-End-Planungsprozesse entlang der Supply Chain. - Strukturierte und eigenverantwortliche Arbeitsweise: Sie arbeiten selbstständig, lösungsorientiert und strukturiert und behalten auch in komplexen Planungs- und Systemlandschaften den Überblick. - Kommunikationsstärke und Sprachkenntnisse: Sie kommunizieren sicher mit unterschiedlichen Stakeholdern in einem internationalen Umfeld und verfügen über sehr gute Deutschkenntnisse (C1) sowie gute Englischkenntnisse (mindestens B2). - Sie sind bereit regelmäßige Dienstreisen auf sich zu nehmen. Vergütung und Vergütungspaket 65.000-70.000€ per Jahr

Company Description Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings! We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you. Got your attention? Read on... We put people first. It’s all about you. We are looking for a Senior UX Researcher who is a strong advocate for the user and a highly self-directed leader. You are an excellent communicator, capable of turning dry data into compelling narratives that motivate teams. Job Description We work together. Your team and the people you will work with. You will act as a key strategic partner to Product, Design, and Engineering teams. Beyond your direct project work, you will elevate the research practice across the wider team by mentoring associate and mid-level researchers. You’ll work closely with cross-functional stakeholders and leadership to drive alignment on user needs and foster a culture of user-centric thinking. We deliver progress. What you’ll do and how you will make an impact. You will lead end-to-end research for complex, often ambiguous problem spaces. Your responsibilities will include: - Research Strategy & Planning: Partnering with leaders to define learning objectives and shaping the long-term product vision. - Methodology Selection: Designing comprehensive research plans using the right mix of qualitative and quantitative methods. - Execution & Synthesis: Translating raw findings into concrete, strategic recommendations that directly influence design and product requirements. - Stakeholder Management: Presenting findings to leadership and using storytelling to build empathy for the user. - Evangelism & Process: Championing the value of UX research and improving team tooling, templates, and research operations. Qualifications - 5+ years of dedicated experience in UX Research within a product development environment. - Deep methodological expertise across a versatile toolkit of generative and evaluative research methods. - Strategic impact with a proven track record of shaping product strategy and roadmaps. - Expert facilitation skills, moderating sessions with high empathy to uncover deep user needs. - Complex synthesis skills to distill diverse data into actionable frameworks, journeys, and personas. Additional Information So why pick UW? We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits: - Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation. - Performance bonus: An annual discretionary bonus ranging from 15-40%. - Flexible working - Work-life balance: We offer an optional four-day working week (90% pay for 90% impact). - Work from anywhere: You can work abroad for up to three weeks, twice every tax year. - Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year. - UW discounts: Save on our services and get a free Cashback Card. - Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary). - Family first: Policies designed to help you and your family thrive. - Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership. - Sabbaticals: An eight-week paid sabbatical after four years of service. - Growth: A dedicated learning and development budget and bi-annual promotion cycles. - Inclusion: Join belonging groups that help shape our culture. - Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’. Apply here! You’ve got this far... Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat! Beth Rodgers will be your point of contact throughout the recruitment process. Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do. We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered. Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment. - Employment Status: Full-Time

Role Description We deliver progress. What you’ll do and how you will make an impact: - You will operate with a high degree of autonomy on feature-level work, identifying user pain points and testing design solutions to move our product forward. Your responsibilities will include: - Research Strategy & Planning: Partnering with stakeholders to define clear goals and independently selecting the best methodologies (e.g., usability testing, interviews, surveys) to meet project deadlines. - Execution & Synthesis: Confidently facilitating research sessions and creating clear, concise reports or artifacts—like user journeys and empathy maps—that explain the "why" behind user behaviour. - Stakeholder Communication: Presenting findings to your cross-functional team and translating data into digestible, objective recommendations that inform design iterations. - Practice Contribution: Actively contributing to the research team's culture, refining your craft, and assisting with participant recruitment and repository management. You are a dedicated advocate for the user and a proactive team player who enjoys working in the trenches alongside designers and product managers. You possess strong written and verbal communication skills, with the ability to present findings clearly without relying on overly academic jargon. You are a natural problem solver who can take a defined problem space and structure an effective research study to evaluate it. Qualifications - 2-4 years of experience in UX Research, specifically applied within a product development environment. - A strong methodological foundation with hands-on experience in fundamental generative and evaluative research methods. - The ability to independently design, execute, and synthesise appropriate studies to find answers to research questions. - Experience in moderating research sessions and effectively probing to uncover user behaviours, motivations, and pain points. - Proficiency in analysing qualitative and quantitative data to identify recurring themes while filtering out bias. Benefits - Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation. - Performance bonus: An annual discretionary bonus ranging from 15-40%. - Flexible working. - Work-life balance: We offer an optional four-day working week (90% pay for 90% impact). - Work from anywhere: You can work abroad for up to three weeks, twice every tax year. - Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year. - UW discounts: Save on our services and get a free Cashback Card. - Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary). - Family first: Policies designed to help you and your family thrive. - Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership. - Sabbaticals: An eight-week paid sabbatical after four years of service. - Growth: A dedicated learning and development budget and bi-annual promotion cycles. - Inclusion: Join belonging groups that help shape our culture. - Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.