• Own Arch's partner-facing product strategy • Define and prioritize high-quality integrations that make Arch feel like a natural extension of partner products • Own pricing and packaging strategy for partner-delivered offerings • Maintain a partner-focused product roadmap • Partner closely with Engineering to define clear, prioritized requirements that support partner use cases and integrations

Preferred Qualifications - Bachelor’s degree in business administration or a related field. - 3+ years of business-to-business sales experience. Job Summary Drive profitable sales growth by prospecting new accounts, retaining existing accounts, and expanding opportunities with current customers in core and emerging industries and markets to meet yearly sales goals. This position requires operation of a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. Major Tasks, Responsibilities, and Key Accountabilities - Develops and maintains strong sales relationships with key decision makers and influencers across all levels of an organization, ensuring long-term sustainability. - Manages sales volume with existing customers, while actively prospecting and acquiring new customers to expand and diversify the customer base. - Develops and implements plans to expand business presence in the assigned area. - Shares market insights and competitor information with relevant channels throughout the organization, fostering strong relationships and collaborative partnerships. - Collaborates with leadership to analyze market trends and customer needs, providing valuable input for the development of effective sales strategies and initiatives. - Attends monthly business meetings for all company-sponsored associations, engages in local trade shows, and represents the organization in regional or national activities as necessary. Nature and Scope - Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. - Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. - May provide general guidance/direction to or train junior level support or professional personnel. Work Environment - Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes or odors. - Most of the time is spent sitting in the same position or standing/walking and/or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). - Typically requires overnight travel less than 10% of the time. Education and Experience - Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

• Co-Selling & Market Execution • Joint Sales Advocacy: Partner with SP Account Executives (AEs) to identify high-potential enterprise targets and participate in active sales cycles to close new business. • Deal Architecting: Collaborate with the SP to structure solutions that integrate our product into their broader service offering, ensuring a seamless value proposition. • Strategic Alignment: Ensure the SP’s sales teams are prioritizing our solution by demonstrating how it helps them hit their own quotas and increases their "stickiness" with the customer. • Lifecycle Relationship Management (The Triad) • SP Sales Team Partnership: Maintain a continuous feedback loop with the SP Sales Team. • End-User Success Advocacy: Maintain a direct relationship with key stakeholders at the enterprise customer level to ensure the product is delivering the expected business outcomes. • Account Health Orchestration: Host regular "Sync Sessions" with the SP Sales Team to review account health, usage trends, and potential friction points before they become issues. • Expansion & Upsell: Identify opportunities for growth within the enterprise environment and coordinate with the SP Sales Team to execute the upsell strategy. • Contract Renewals & Retention Renewal Strategy Leadership: Own the end-to-end renewal process. You lead the strategy to ensure both the SP and the end-user commit to contract extensions. • SP Sales Alignment on Renewals: Work months in advance with the SP Sales Team to prepare renewal quotes, address any competitive threats, and ensure the SP is incentivized to renew our component of the bundle. • Commercial Negotiation: Navigate three-way renewal discussions (Vendor-SP-Customer) to manage pricing, terms, and service-level agreements (SLAs).

Role Description This role is responsible for managing and coordinating service operations for national account clients, ensuring timely and efficient handling of equipment maintenance, repairs, and preventative services. The National Accounts Coordinator serves as a central point of contact for customers, vendors, and internal teams, ensuring work orders are accurately processed, tracked, and completed to high standards. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The role provides valuable support to national account operations while helping maintain strong client relationships and operational efficiency. Remote work within the Eastern Time Zone is required, with occasional collaboration across cross-functional teams. - Process and track service work orders, including ordering parts and coordinating completion with vendors and internal teams - Enter and update all service information accurately in order management systems - Prepare customer quotes including pricing, parts, and lead times - Approve invoices and vendor bills for services rendered - Maintain high levels of customer service through consistent follow-up and communication - Support continuous improvement by identifying gaps and developing solutions to streamline operations - Perform additional duties as assigned by supervisors Qualifications - High School Diploma or GED required; further education a plus - 1-3 years of experience in operations, customer service, or account coordination roles - Strong communication skills, both written and oral, with the ability to interact effectively with customers, vendors, and team members - Proven organizational, planning, and problem-solving abilities - Ability to prioritize tasks and manage multiple projects simultaneously - Comfortable working independently in a remote, technology-driven environment - Basic understanding of accounting principles and experience with Microsoft Office (Outlook, Excel, Word) - Interest in learning about warehouse equipment such as compactors, dock levers, balers, and forklifts - Ability to pass a criminal history background check Benefits - Competitive hourly pay of $25.00 - $28.00, with potential for incentives - Full benefits package including medical, dental, vision, 401(k) with match, and company-paid life and disability insurance - Paid time off and holidays - Training, mentorship, and opportunities for professional growth - Collaborative and supportive remote work environment