• Building and maintaining strong, long-term relationships with key strategic partners, acting as the main point of contact, and ensuring client satisfaction. • Developing and executing strategic account plans to drive client growth and achieve mutual business objectives. • Identifying new business opportunities within existing accounts and conducting effective, well-organized business reviews • Working closely with internal teams to deliver tailored solutions and meet partner needs from onboarding and integration to post-launch and beyond. • Tracking key performance indicators (KPIs) and reporting on partner performance to senior management. • Working with partner stakeholders on co-marketing activities to reach small to mid-sized business clients to drive revenue.

Role Description We are looking for a Order Processing Coordinator/Tech Admin Support Specialist to provide remote administrative and technical support for operations. The role requires strong technical aptitude, meticulous attention to detail, and excellent communication skills to ensure smooth order processing and system management. - Review and verify incoming orders for accuracy. - Enter and update orders in company software. - Order materials and track procurement status. - Make changes to orders in the system as required. - Send finalized orders to production machines. - Set up and maintain VPN access for secure remote work. - Provide general technical and administrative support to ensure smooth workflow. Qualifications - Regular computer setup with dual screens. - Strong technical proficiency; ability to quickly learn and adapt to new systems. - Excellent communication skills for effective coordination with the client team. - High attention to detail and accuracy in data entry. - Ability to work independently with minimal supervision. - Reliable internet connection and secure remote working environment. - Tech-savvy with basic troubleshooting skills. - Organized, meticulous, and proactive in problem-solving. - Professional demeanor with strong interpersonal skills. Requirements - Remote, independent contractor arrangement. - Work hours aligned with (SAST: 2:30 PM – 12:30 AM). - Four-day work week (Monday – Thursday). - No work required on Fridays.

• Managing accounts from onboarding to renewal • Managing and guiding clients on all levels: technical, business, and product (collaborating with other teams) • Working on quotes, agreements, and NDAs – making sure the client’s onboarding journey is smooth and quick • Researching & identifying potential prospects based on strategy development aspects • Maintaining highly targeted outbound outreach (incl. email, phone, LinkedIn, etc.) to source meetings with key prospects • Introducing clients to the new features and handling new feature releases

• Managing accounts from onboarding to renewal. • Managing and guiding clients on all levels: technical, business, and product (collaborating with other teams). • Working on quotes, agreements, and NDAs to ensure a smooth and quick client onboarding journey. • Researching & identifying potential prospects based on strategy development. • Maintaining highly targeted outbound outreach (incl. email, phone, LinkedIn, etc.) to source meetings with key prospects. • Introducing clients to the new features and handling new feature releases.