Role Description Vertriebsmitarbeiter (m/w/d) Alarmempfangsstelle / Notruf- und Serviceleitstelle für Norddeutschland in Markt Schwaben. Ihr Aufgabengebiet beinhaltet: - Sie akquirieren aktiv Neukunden für unsere Alarmempfangsstelle und Notruf- und Serviceleitstelle im Raum Norddeutschland. - Sie pflegen bestehende Kundenbeziehungen und bauen diese aus. - Sie erstellen Angebote und dokumentieren Ihre Kontakte im CRM System. - In enger Zusammenarbeit mit der Vertriebsleitung, dem Marketing und der regionalen Niederlassung unterstützen Sie die Durchführung von Kampagnen. Qualifications - Sie haben eine Begeisterung für den Vertrieb und scheuen nicht vor der Kaltakquise zurück. - Sie haben Freude am persönlichen und telefonischen Kundenkontakt. - Sie verfügen über Erfahrung im Bereich der sicherheitstechnischen Anlagen, wie Aufzug-, Einbruch- sowie sonstige Gefahrenmeldeeinrichtungen. - Sie zeigen Verhandlungsgeschick und Flexibilität. - Sie haben Erfahrung im Umgang mit CRM Systemen. Requirements - Als Dienstleistungsunternehmen haben wir einen sehr hohen Anspruch an die Qualität unserer Leistungen und damit auch an unsere Mitarbeiter. - Mit einer organisierten und genauen Arbeitsweise kümmern Sie sich um die zuverlässige Ausführung Ihrer Aufgaben. - Sie begeistern uns durch Teamfähigkeit und Flexibilität, um unser Team optimal zu unterstützen. Benefits - Eine Tätigkeit in einem etablierten, wachsenden Unternehmen mit kurzen Entscheidungswegen. - Einen verantwortungsvollen, abwechslungsreichen Aufgabenbereich. - Ein attraktives Fixgehalt und zusätzliche Erfolgsprovisionen. - Einen Dienstwagen für dienstliche und private Fahrten. - Mobiles Arbeiten mit flexiblen Arbeitszeiten. - Eine umfassende und systematische Einarbeitung. - Individuelle Entwicklungs- und Weiterbildungsmöglichkeiten. - Mitarbeiterangebote sowie Rabatte auf Produkte und Dienstleistungen namhafter Anbieter. - Eine interne App, in der wir unternehmensübergreifend alle Mitarbeiter über Neuerungen auf dem Laufenden halten.

About the Role Total Wine & More is seeking a Customer Care Associate to join our Customer Care Center team. You will work with our guests and store teams by phone, email, live chat, and social media to provide first contact resolution. You will be passionate about delivering exceptional customer experience. If you have a sense of empathy when engaging with people along with the ability to manage multiple, concurrent issues while working collaboratively with other departments, this would be a great role for you. This role reports to the Customer Call Center Manager. This position requires working nights and weekends with an expected average of 40 hours a week. This role is approved for applicants whose primary residency is in MD, VA, DC, FL, NV, or TX. You will - Work with customers to resolve issues on the first interaction and follow-up with those requiring additional information  - Partner with other teams to gather information for customers and projects - Work with customers to identify products and quantities to make their events a memorable experience - Build relationships with customers by providing positive and informative experience - Use internal tools and systems to manage a productive workflow - Partner with customers through their preferred method i.e. phone, email, chat, or social media - Build lasting relationships with store teams by supporting them through phone and email for web orders and guest relations - Document all communications with customers to promote consistent experience across all touch points You will come with - Must be 21 years of age or older - This is a full-time position (40 hours per week) and may require evenings (until 12 AM EST) and weekend work - Opportunity to work overtime as needed - Flexible schedule required - Needs to be able to perform all job responsibilities from home. Job requires high-speed internet - 2+ years in high-end retail or guest services/restaurants/hotels - 2+ years in a contact center or guest service environment - A team player mentality - Experience developing solutions and solving problems - Technologically proficient and customer-focused - Must be punctual with attendance and shift start - Certificate of training in a customer service program or prior customer service experience desired Grow with us Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.careers.totalwine.com! Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply Worker Type: Regular Pay Range: $16.00 - $33.99 Hourly

Role Description The Care Center Agent acts as the first point of contact for patients to meet their needs for information, support, and assistance by phone. The Care Center Agent is responsible for scheduling office appointments utilizing exceptional customer service skills to gain an understanding of the patient’s needs. Responsible to obtain accurate demographic information and verify proper insurance information. Additional responsibilities may include data reporting and obtaining referrals and authorizations. Qualifications - Minimum: High School Diploma or equivalent - Preferred: Medical Terminology Requirements - Minimum: Proven basic computer skills and ability to type 35 words per minute - Preferred: One year experience in a switchboard, medical practice, or call center Benefits - Status: Non-Exempt Physical Requirements - Occasional: Walking, Reaching Overhead - Constant: Sitting, Reaching Horizontal, Grasping, Finger Manipulation, Seeing, Hearing, Repetitive Upper Extremity Use Specific Job Responsibilities (Essential Functions) - Schedules appointments for patients by phone when they call in following medical practice scheduling protocols. Utilizes time management and customer service skills to facilitate phone calls with patient, staff, and others. Communicates calmly and clearly with patients about appointments in all circumstances. - Maintains scheduling system to ensure records are accurate and complete and can be used to analyze patient/staffing patterns. Confirms that updates (i.e., cancellations or additions) are input into the master schedule promptly. Stays up to date with system services to facilitate efficient and timely patient access. - Obtains referrals, authorizations, and demographic information for patients. Verifies insurance information to maximize reimbursement with all third party payers. - Communicates as needed with supervisor about any patient concerns/issues related to scheduling and/or system problems. - Analyzes situation and responds appropriately including when to elevate call to a clinical agent and/or supervisor. Performs other duties as assigned.

Contract Length: 2‑Month Contract (with possibility of extension based on business needs) We are seeking a detail‑oriented and patient‑focused Patient Scheduler to support appointment scheduling and patient coordination. This role serves as the primary point of contact for patients and external facilities, ensuring appointments are accurately scheduled, insurance information is verified, and patients feel informed and supported prior to their visits. This is an excellent opportunity for someone with healthcare scheduling or customer service experience who is comfortable working in a remote, high‑volume environment. Key Responsibilities - Serve as the primary point of contact for patients and external facilities to schedule appointments via phone and electronic communication - Accurately log and maintain patient appointments in the scheduling system - Collect, verify, and communicate patient insurance and benefits information during the scheduling process - Educate patients on insurance verification procedures and expected patient responsibility prior to visits - Confirm appointments and provide patients with appointment details, locations, and special instructions - Create and maintain patient records, including demographic information and required paperwork or questionnaires - Contact referring provider offices to obtain necessary records or information in preparation for appointments - Coordinate with healthcare providers and medical staff to ensure efficient and effective scheduling - Respond to patient questions and concerns professionally and in a timely manner - Collaborate with internal teams and third‑party systems to support coordinated patient care - Assist insurance verification team members when needed - Perform additional administrative or scheduling duties as assigned Qualifications Required - High school diploma or GED - 2+ years of experience in customer service, appointment scheduling, or healthcare settings - Proficiency with Google Workspace, Microsoft Office, and other common computer software - Strong communication, organization, and attention‑to‑detail skills - Dependable, professional, and patient‑focused Preferred - 1+ year of experience using EHR systems (athenaOne preferred) - 1+ year of experience working remotely in a high‑volume inbound and outbound call environment Job Type & Location This is a Contract position based out of Albuquerque, NM. Pay and BenefitsThe pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 12, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.