(Scroll for English) Notre client, un acteur de premier plan dans le secteur des technologies financières, recherche des agents de recouvrement à distance pour soutenir son siège social situé dans le centre-ville de Toronto. Les principales responsabilités sont les suivantes : • Traiter les dossiers de recouvrement liés aux comptes en souffrance, à la fraude et à la conformité, conformément aux normes de service. • Interagir avec les clients via les canaux entrants et sortants, en faisant preuve de professionnalisme et d'empathie tout en veillant à la clarté de la documentation. • Tenir à jour des notes de dossier précises et assurer le suivi des actions afin de garantir la conformité et la cohérence opérationnelle. • Collaborer avec les équipes chargées des opérations, de la fraude, de la conformité et des risques afin de parvenir à des résolutions rapides. • Participer aux activités de traitement de fin de mois, y compris les radiations et les mises à jour de comptes associées. Compétences et expérience requises : • Au moins 1 an d'expérience en recouvrement dans un environnement d'entreprise • Excellentes compétences en communication écrite et orale (français et anglais), avec une forte capacité à désamorcer les situations conflictuelles. • Expérience de l'utilisation de plusieurs systèmes tels que les outils CRM, les plateformes de gestion des tickets, les systèmes téléphoniques et les logiciels de productivité (outils Google Suite) • Bon jugement dans la gestion des questions sensibles et la détermination du moment où il convient de transmettre l'information à un niveau supérieur. Avertissement : La Société est un employeur garantissant l'égalité des chances et examinera toutes les candidatures sans distinction de race, de sexe, d'âge, de couleur de peau, de religion, d'origine nationale, de statut d'ancien combattant, de handicap, d'informations génétiques ou de toute autre caractéristique protégée par la loi. Si vous souhaitez demander un aménagement raisonnable, tel qu'une modification ou une adaptation du processus de candidature ou d'entretien en raison d'un handicap, veuillez appeler le 844 895-8598 ou envoyer un e-mail à Toutefois, si vous avez des questions concernant ce poste, veuillez contacter le recruteur dont les coordonnées figurent au bas de l'offre d'emploi. #prioritécanadienne26 (Faites défiler pour voir la version en anglais) Our client, a leader in the Financial Technology space, is looking to hire Remote Collections Agents to help support their corporate head office located in the downtown Toronto area. Key Responsibilities include the following: • Resolve delinquency, fraud-related, and compliance-driven offboarding cases within service standards. • Engage clients through inbound and outbound channels with professionalism, empathy, and clear documentation. • Maintain accurate case notes and follow-up actions to support compliance and operational consistency. • Partner with operations, fraud, compliance, and risk teams to drive timely resolutions. • Support month-end processing activities, including write-offs and related account updates. Must Have Skills/Experience: • 1+ Years of collections experience in a corporate environment • Strong French and English written and verbal communication skills with solid de-escalation ability. • Experience using multiple systems such as CRM tools, ticketing platforms, telephony systems, and productivity software (Google Suite Tools) • Good judgment when managing sensitive issues and determining when to escalate. Disclaimer: The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. #canadapriority26 (Faites défiler pour voir la version en anglais) Our client, a leader in the Financial Technology space, is looking to hire Remote Collections Agents to help support their corporate head office located in the downtown Toronto area. Key Responsibilities include the following: • Resolve delinquency, fraud-related, and compliance-driven offboarding cases within service standards. • Engage clients through inbound and outbound channels with professionalism, empathy, and clear documentation. • Maintain accurate case notes and follow-up actions to support compliance and operational consistency. • Partner with operations, fraud, compliance, and risk teams to drive timely resolutions. • Support month-end processing activities, including write-offs and related account updates. Must Have Skills/Experience: • 1+ Years of collections experience in a corporate environment • Strong French and English written and verbal communication skills with solid de-escalation ability. • Experience using multiple systems such as CRM tools, ticketing platforms, telephony systems, and productivity software (Google Suite Tools) • Good judgment when managing sensitive issues and determining when to escalate. Disclaimer: The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. #canadapriority26 (Faites défiler pour voir la version en anglais) Our client, a leader in the Financial Technology space, is looking to hire Remote Collections Agents to help support their corporate head office located in the downtown Toronto area. Key Responsibilities include the following: • Resolve delinquency, fraud-related, and compliance-driven offboarding cases within service standards. • Engage clients through inbound and outbound channels with professionalism, empathy, and clear documentation. • Maintain accurate case notes and follow-up actions to support compliance and operational consistency. • Partner with operations, fraud, compliance, and risk teams to drive timely resolutions. • Support month-end processing activities, including write-offs and related account updates. Must Have Skills/Experience: • 1+ Years of collections experience in a corporate environment • Strong French and English written and verbal communication skills with solid de-escalation ability. • Experience using multiple systems such as CRM tools, ticketing platforms, telephony systems, and productivity software (Google Suite Tools) • Good judgment when managing sensitive issues and determining when to escalate. Disclaimer: The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. #canadapriority26 (Faites défiler pour voir la version en anglais) Our client, a leader in the Financial Technology space, is looking to hire Remote Collections Agents to help support their corporate head office located in the downtown Toronto area. Key Responsibilities include the following: • Resolve delinquency, fraud-related, and compliance-driven offboarding cases within service standards. • Engage clients through inbound and outbound channels with professionalism, empathy, and clear documentation. • Maintain accurate case notes and follow-up actions to support compliance and operational consistency. • Partner with operations, fraud, compliance, and risk teams to drive timely resolutions. • Support month-end processing activities, including write-offs and related account updates. Must Have Skills/Experience: • 1+ Years of collections experience in a corporate environment • Strong French and English written and verbal communication skills with solid de-escalation ability. • Experience using multiple systems such as CRM tools, ticketing platforms, telephony systems, and productivity software (Google Suite Tools) • Good judgment when managing sensitive issues and determining when to escalate. Disclaimer: The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. #canadapriority26 Job Type & LocationThis is a Contract to Hire position based out of Toronto, ON. Pay and BenefitsThe pay range for this position is $26.50 - $26.50/hr. Workplace TypeThis is a fully remote position. À propos de TEKsystems et TEKsystems Global Services Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• Lead and Develop Your Team: Build trust and strong relationships with Lead Care Managers. Provide 1:1 coaching, support, and management to ensure high performance and team cohesion. • Ensure Quality of Care: Conduct bi-weekly audits of LCM work to maintain high-quality patient care, including timely and clear documentation, up-to-date tasks, and tailored care plans. • Monitor Performance Metrics: Utilize dashboards to track key metrics and ensure they are trending positively. Be the first point of contact for escalations and troubleshooting. • Training and Onboarding: Assist with the development and implementation of new hire and ongoing training programs. Support the LCM interview process and own the upkeep of Standard Operating Procedures (SOPs). • Foster Collaboration: Serve as the primary liaison between LCMs, their assigned clinics, their care plans (including community supports), and cross-functional stakeholders. Promote effective communication across internal teams, clinic partners, and external healthcare providers. • Drive Process Improvement: Identify opportunities to enhance care management and coordination efforts, ensuring recommendations are communicated effectively across the healthcare team.

Role Description We are looking for a Registered Practitioner with specialist knowledge in obesity medications and with an independent prescribing qualification, to support patients as part of our digital-first healthcare service. In this role, you will conduct consultations, assess patient histories, prescribe medications from our limited formulary, and provide ongoing support to ensure safe and effective treatment. As part of our multidisciplinary team (MDT), you will work closely with the Clinical Lead and play a key role in reviewing patient progress, addressing clinical concerns, and ensuring high-quality care. Your responsibilities will include: - Conducting remote consultations via asynchronous messaging, video, and telephone. - Reviewing patient medical histories, including Summary Care Records, GP records, biometric data, self-reported information, and current medications. - Prescribing weight loss medications in line with service treatment plans, local and regional NHS service specifications and national NHS guidelines. - Providing advice and support to help patients manage their medication safely and effectively including management of any side effects. - Scheduling follow ups and managing recall of patients for whom you have prescribed to monitor progress. - Identifying contraindications, red flags, safeguarding concerns, or deterioration in physical or mental health and escalating appropriately in line with service policies. - Maintaining accurate, timely, and legally compliant clinical records in line with NHS and organisational standards. - Collaborating with the wider MDT through weekly meetings, including pharmacists, GPs, consultants, dieticians, and health coaches. - Contributing to audits and quality improvement projects related to prescribing practices. - Contributing to service development and the refinement of treatment plans. - Participating in clinical supervision, appraisal, and revalidation processes in line with professional regulatory requirements. - Adhering to information governance, confidentiality, and data protection requirements when handling patient information. The post-holder will be clinically accountable to the Clinical Lead and operate under the service’s clinical governance framework. Prescribing will be undertaken in line with approved service SOPs, treatment pathways, and formulary restrictions, with deviations discussed with the Clinical Lead. Qualifications - Registered with the Nursing and Midwifery Council (NMC), GPhC or GMC. - Independent Prescribing Qualification. - Minimum 2 years’ experience as an Independent Prescriber within the NHS. - At least 1 year’s experience working in a weight management or diabetes service. - Enhanced DBS check. - Level 3 Safeguarding certification. - Indemnity insurance (your work for the service will be covered under our organisation’s policy). - Excellent spoken and written English skills. - Experience working in a remote healthcare setting. Requirements - Has up-to-date clinical knowledge, particularly in relation to the conditions we treat and the medications we prescribe. In particular, experience prescribing GLP1 medication is essential. - Is confident in prescribing and adheres to the Royal Pharmaceutical Society’s Prescribing Competency Framework and General Medical Council’s Good Practice in Prescribing and Managing Medicines and Devices. - Can assess when remote care is appropriate and recognise potential safeguarding concerns. - Is proficient in handling referrals, interpreting medical reports, including laboratory investigations, and managing information from GPs and other healthcare professionals. - Can work effectively using cloud-based systems and digital tools (full training provided). - Is able to manage their own schedule to ensure safe, effective, and timely service delivery. - Enjoys learning and developing—both clinically through CPD and operationally by contributing to service improvements. - Is comfortable working in a remote-first environment, communicating via email, chat, video calls, and telephone. - Works well within a team and is committed to supporting colleagues in their development. Benefits - Pension Plans. - Leave Package - 25 days pro-rata. - Work From Home. - Training & Development. - Flexible working.

Title: Bilingual Customer Care Sr. Specialist, Credit Card $21hr +10% Lang Diff Location: Omaha - FN Tower Work at Home - Colorado Work at Home - Iowa Greeley, CO - Cottonwood Branch Yankton, SD - Main Branch Kearney, NE - Main Branch Work at Home - South Dakota Work at Home - Nebraska time type Full time job requisition id R-20260444 Job Description: At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: Are you ready to take your career to the next level? We're on the lookout for talented individuals like you to join our incredible team at FNBO! Our next class is scheduled to start on Monday, May 11, 2026. You MUST be able to train 9:00am to 6:00pm CST for the first 7 weeks on-site at the Omaha NE Tower, Kearney, NE Branch, Yankton SD Branch or Greeley CO Branch. 100% attendance required, time off requests will not be granted during the training period. Starting Monday, June 29, 2026, you will then transition into your solidified shift/schedule and work remotely from home. You would transition into one of the schedules below. 9:00am to 7:30pm ; 9:00am to 2:00pm (YS Only) MTW==YS 9:00am to 7:30pm ; 2:00pm to 7:00pm (YS Only) MTW==YS 10:30am to 7:00pm MTWRF== 10:30am to 7:00pm MTWRT== FLEX SCHEDULE SEE DETAILS BELOW MON = (M) TUES = (T) WED = (W) THURS = (R) FRI = (F) SAT = (Y) SUN = (S) We also have Full-Time FLEX schedules available after 7 weeks of PAID on-site training (June 29, 2026). You will have the opportunity to select your own schedule from available shifts between 7:00 AM and 10:00 PM CST, Monday through Sunday each week. Schedules are chosen four weeks in advance, with a minimum commitment of 40 hours per week (Full-Time). Shift availability is based on business needs, and additional hours may be offered on an as-needed basis. Please note that Evening, Weekend and Holiday availability may be required depending on business demand, either on a recurring or intermittent basis. Please note that Full-Time set schedule preference selections will be considered in the order in which they are received, and that selecting a shift/schedule does not guarantee you these hours, as offers are not finalized until you have spoken with a FNBO’s Customer Care Talent Advisor. Incumbents in this role MUST reside within a 70-mile radius of the FNBO Omaha, NE Tower: - 1601 Dodge Street Omaha, NE 68102 - 2223 2nd Avenue Kearney, NE 68847 - 332 Broadway Ave Yankton, SD 57078 - 1701 23rd Ave Greeley, CO 80634 Benefits eligibility for all employees begins the 1st of the month following your start date! (June 1, 2026) Compensation: $23.10 ($21.00 Per Hour + 10% Language Differential) + 10% shift differential for any shift that starts at 1:30pm or later (your local time zone) (Please note schedules listed are in CST) Non-Exempt/Hourly About This Role: Role Summary: Want to be the voice of FNBO? A position on our Customer Care team gives you the opportunity to be the first point-of-contact with our valued customers! At FNBO, our customers deserve a superior customer experience, and our Customer Care Senior Specialists are vital in making that possible! This role is for you, if you’re great at talking with people, know how to identify and define customers’ needs, and enjoy working independently. Key Accountabilities - What You Will Do: - Assist Customers: Handle inbound and outbound calls to address customer inquiries and provide support. - Account Management: Help customers manage their bank accounts, including balance inquiries, fund transfers, and transaction history. - Issue Resolution: Resolve issues related to account discrepancies, unauthorized transactions, and other banking problems. - Product Information: Provide information about bank products and services, such as loans, credit cards, and savings accounts. - Customer Verification: Verify customer identity to ensure security and privacy of account information. - Service Requests: Process service requests like account openings, closures, and changes to account details. - Technical Support: Offer basic technical support for online banking, mobile app usage, and ATM-related issues. - Compliance: Adhere to banking regulations and internal policies to ensure compliance and maintain customer trust. - Feedback Collection: Gather customer feedback to improve services and enhance customer satisfaction. - Documentation: Maintain accurate and detailed records of customer interactions and transactions. Work Location/Space: - Having an organized workstation to aid with seamless customer interactions is a best practice. - WFH employees are required to live within a 70 mile radius of a service center. This will ensure employees can get equipment as needed or come onsite when system issues occur. - WFH employees must have a clean, accessible, and quiet workspace with no distractions, interruptions, or background noise. You want to be able to concentrate and listen to our customers with ease, so this is imperative. Any detection of background noise that would be considered unprofessional by our customers may be grounds for disciplinary action. - Appropriate dependent care must be in place. Working at home is not a substitute for a child or any other type of dependent care. - Employees are responsible for all expenses incurred related to the establishment and use of the designated home workspace. - Due to the nature of the work and accessible customer information, which is confidential, visitors while working are not allowed, regardless of location. - Commuting to an FNBO location for a meeting, training and other work that needs to be done in person could be required. Travel time/ mileage will NOT be paid/reimbursed for this commute. - Working from a location other than your permanent address must be pre-arranged and approved by management. WFH arrangements may be rescinded if the employee’s address change is outside of a 70 miles radius of a call center site. The Ideal Candidate for This Role: Qualifications - Who You Are: - Customer Service Skills: Strong ability to interact with customers in a friendly, professional, and empathetic manner. (preferred minimum 12 months) - Communication Skills: Excellent verbal and written communication skills to clearly convey information and resolve issues. - Problem-Solving Abilities: Ability to quickly identify and resolve customer issues with a solution-oriented approach - Technical Proficiency: Familiarity with banking software (preferred), online banking platforms, and basic troubleshooting skills for common technical issues. - Attention to Detail: Strong attention to detail to ensure accurate processing of customer information and transactions. - Time Management: Ability to manage time efficiently and handle multiple tasks simultaneously in a fast-paced environment. - Product Knowledge: Good understanding of the bank's products and services to provide accurate information and assistance. (branch experience a plus) - Adaptability: Flexibility to adapt to changing policies, procedures, and customer needs. - Teamwork: Ability to work collaboratively with colleagues and other departments to provide excellent customer service. - Compliance Awareness: Understanding of banking regulations and compliance requirements to ensure adherence to legal and ethical standards. - Active Listening: Strong active listening skills to understand customer concerns and address them effectively. - Sales Skills: Basic sales skills to promote bank products and services when appropriate. - Have obtained a high school diploma or GED as required. - Have a quiet workspace with minimal distractions for remote work. - Maintain a fast and reliable internet connection for remote work. - Open to working overtime hours when needed. - Bilingual in English and Spanish (preferred) #IND123 Candidates must possess unrestricted work authorization and not require future sponsorship. Work Environment: It is anticipated that the incumbent in this role will work onsite during the initial training period. After training is complete, the incumbent may be able to transition to remote work, offering you the freedom to contribute to our mission from wherever you work best, without compromising on career growth or connection to our team. Regardless of your location, you'll be fully integrated into our team through robust digital collaboration tools and regular communication. Please note, work location and onsite duration requirement is subject to change based on business needs. Compensation and Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: - Medical, Dental, Vision Insurance - 401k, With Matching Contributions - Time Off Programs - Health Savings Account (HSA)/Dependent Care - Employee Banking - Growth Opportunities - Tuition Assistance - Short-Term/Long-Term Disability Insurance Job number: R-20260444 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.