• Serve as a point of contact for specific customer account management matters. • Work with existing clients and prospect Mid Market clients. • Maintain strong and lasting relationships with customers. • Support relationships of trusted advisors with key accounts and interested clients.

• Own executive-level, strategic relationships across a portfolio of Enterprise-tier customers, ensuring satisfaction, retention, and revenue growth • Serve as the customer’s advocate within ALTOUR—coordinating internally across operations, program optimization, sourcing, finance, technology, and executive teams • Develop account plans, strategic roadmaps, and commercial initiatives tailored to each customer’s evolving global business and travel program needs • Drive revenue growth through expansion, upsell, and whitespace identification in partnership with Sales and Partner Network leadership • Collaborate with regional and in-country partner agencies to ensure seamless global delivery and consistent traveler and stakeholder experience • Lead complex global program expansion efforts, including onboarding new regions and countries while ensuring strong adoption of global standards • Drive consistent global program design and execution across online and offline servicing models through strong cross-functional collaboration • Own global alignment of operational processes, ensuring local delivery models integrate seamlessly into the broader global framework • Partner with regional stakeholders to navigate regulatory, cultural, content, servicing, and supplier nuances while maintaining global consistency • Ensure global data integrity by understanding how regional booking channels, traveler behavior, supplier content, and servicing workflows impact enterprise data quality • Anticipate and mitigate global content disruption (e.g., NDC, GDS fragmentation, supplier-direct strategies), proactively developing solutions • Act as a strategic advisor on market evolution, emerging technology, and innovation shaping the future of global travel programs • Lead executive-level conversations on program performance, cost containment, sustainability, traveler experience, and innovation • Ensure contractual SLAs, KPIs, and commercial commitments are met and continuously improved • Proactively manage executive reporting, QBRs/MBRs, and forecasting activities • Contribute to the evolution of ALTOUR’s Enterprise account management playbooks and mentor peers

• Identify and generate sales leads through prospecting, website inquiries, databases, cold-calling, and other promotional strategies. • Schedule and conduct virtual meetings and presentations with potential clients. • Develop and deliver compelling sales presentations on company products and services. • Maintain accurate records of sales activities, prospects, and customer interactions in the company CRM. • Track customer reorders and follow up to ensure continued satisfaction. • Communicate customer and prospect product pain points to appropriate departments. • Maintain a well-developed pipeline of prospects. • Collaborate with internal teams to address customer pain points and improve offerings. • Build and maintain strong, long-term relationships with customers and prospects. • Consistently meet or exceed sales quotas and performance targets.

• Sell service solutions that increase clients' return on investment in technologies such as VMWare, Oracle, and SAP • Create awareness and demand for Rimini Street products and services • Identify and qualify sales opportunities through direct prospecting • Generate business and manage contracts with Israeli enterprises • Establish dialogue with prospects to understand their unique goals • Use company-provided assets to create compelling sales presentations • Collaborate with Sales Engineers, Delivery, Operations, Legal, Marketing, and Finance • Implement and utilize current Social and Digital selling strategies • Update and track all activities in Salesforce CRM tool • Accurately forecast and meet quarterly and annual sales commitments