• Onboarding & Adoption: Leads onboarding execution and definition of customer success plan • Partners with direct sales staff in the expansion of sales within existing and/or new accounts via the new adoption or expanded use of Falcon Flex, while building relationships with key decision makers. • Post-sale primary customer point of contact for onboarding, activation, Flex usage/consumption, and business value realization. • Navigates an increasingly complex and sizable, enterprise sales environment to understand customer needs and promote/develop competitive business propositions for the company's product portfolio. • Achieves renewals via demonstrated realized value and Flex consumption progress. • Value Analyses & Business Reviews: Conduct business value analyses to demonstrate ROI and financial impact. • Develop and deliver Executive Quarterly Business Reviews (EQBRs) featuring value realized analyses, accelerating module adoption, and driving Falcon Flex growth. • Shares adoption insights and value realization proof-points with allied sales teams to enable cross-sell/upsell. • Proactively identify and remediate risks to customer success and value realization. • Support renewal cycles to minimize customer attrition. • Flex Sales & Growth: Accountable for additional Falcon Flex consumption within a defined sales territory. • Drive strategic Flex adoption and planning across enterprise accounts. • Partner with customers to develop and execute adoption roadmaps aligned with their security objectives. • Monitor and analyze Flex usage patterns to identify risks and opportunities. • Gain and maintain expert-level knowledge of the company’s products and services, with advanced knowledge in the presentation of the Falcon Flex model. • Routinely sell-to and interact with executive-level customer decision makers, to include CXO levels. Typically assigned to large Enterprise account segmentation or equivalent at this level. • Ability to travel as needed to customer and/or internal meetings/events.

Role Description We’re looking for a Platform Architect who thrives at the intersection of cloud infrastructure, developer experience, and application modernization . In this role, you’ll serve as a systems thinker and architectural leader , helping shape scalable, resilient platforms that power OEC’s global business. - Define and evolve platform architecture, including service boundaries, integration patterns, and data flows. - Establish architectural guardrails such as technology standards, interface contracts, and performance targets. - Design and implement architectural fitness functions to ensure systems continue to meet design intent over time. - Evaluate architectural options and guide trade-off decisions across cost, performance, reliability, and speed to market. - Drive consistency across cross-cutting concerns including observability, security, resilience, and data governance. - Create and maintain Architecture Decision Records (ADRs), system diagrams, and reference architectures. - Partner with engineering, DevOps, security, and platform teams to align architecture with business outcomes. - Contribute to and help evolve OEC’s Architecture Community of Practice. Qualifications - 5+ years of experience in software architecture, platform engineering, cloud infrastructure, or senior engineering roles. - Experience designing scalable, distributed systems. - Hands-on experience with Infrastructure as Code (Terraform, Chef, Packer, or similar). - Experience designing and implementing CI/CD pipelines. - Proven ability to evaluate trade-offs and communicate architectural decisions clearly. Requirements - Strong experience with AWS cloud services (ECS, EC2, Lambda, RDS, Aurora, S3, VPC, IAM, etc.). - Deep understanding of well-architected cloud design principles. - Experience with distributed systems, high availability, and multi-region architectures. - Proficiency with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, or similar). - Experience with observability tools (Datadog, Dynatrace, Grafana, Prometheus, OpenTelemetry). - Strong scripting and automation skills (Python, Bash, PowerShell). Benefits - Full benefits starting Day 1: Medical, Dental, and Vision. - 401(k) with company match. - Unlimited Flex Time Off plus 10 company-paid holidays. - Remote-first role with monthly communication stipend. - Professional development programs, tuition assistance, and quarterly book program. - Free wellness coaching and pet insurance. - Home office equipment stipend. - Employee resource groups and exclusive employee discounts.

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success. An RTCDP Solution Architect helps clients get value out of their investment into Customer Data Platforms like Adobe Real-Time CDP (RTCDP) by strategizing a scalable architecture with a strong focus on data governance and security. You will work with a multidisciplinary team of Consultants, Data Engineers, Data Scientists, and Digital Marketers. Information Security Responsibilities - Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols - Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets - Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) - Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Role and Responsibilities - Provide deep domain expertise in our client’s business, technology stack, and data infrastructure, along with a broad knowledge base in digital marketing - Assess and audit the current state of a client’s marketing technology stack - Strategize, architect and document a scalable CDP implementation, tailored to the client’s needs - Translate business requirements into technical specifications - Lead technical delivery and provide guidance to the Data Engineers - Help implement the proper data governance Preferred Qualifications - College degree in Computer Science, Data Science, Analytics, or a related field - Must have hands-on experience configuring Adobe Experience Platform RTCDP, including schema creation, ingesting data from a variety of sources, configuring identity resolution, and connecting destinations for activation - Experience with Adobe Tags (formerly called “Launch”) and implementing the AEP WebSDK - At least 5 years of experience architecting and building data pipelines - At least 3 years of experience working in an agency environment and strong consulting skills working closely with clients - Strong understanding of working with APIs - Strong understanding of customer data platforms and the modern data infrastructure - Experience working with cloud technologies such as AWS, Google Cloud, Azure, or similar - Experience working with data warehouse solutions like Amazon Redshift, Google BigQuery, Snowflake or similar - Experience with Adobe Target is a plus - Experience with data visualization tools like Tableau, PowerBI, or similar is a plus - Experience with marketing automation tools is a plus We invite you to stay connected with us by subscribing to our monthly job openings alert here. Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas. #BI-Remote #LI-Remote

Company Description Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company's 2025 Most Innovative Companies and Inc's Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft's 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow's leading workflow automation with Moveworks' Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you'll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Come join us! ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are currently seeking an exceptional and motivated Solution Architect to join our dynamic presales team. As a Solution Architect, you will play a pivotal role in driving the growth and success of our organization by leveraging your technical expertise to enhance our business scalability. In this position, you will be a guiding technical force, equipped with a profound understanding of the Moveworks platform. Your efforts will be directed towards spearheading impactful initiatives that drive growth across the business, while also identifying opportunities to disseminate your insights across the presales team. Your role will encompass crafting customized solutions, developing compelling proof-of-concepts, creating in-depth presentation materials, and leading cross-functional projects aimed at securing enterprise-level clients. If you possess a strong technical background, enjoy scaling impact through the enablement of others, and have a fervent enthusiasm for tackling our most ambitious strategic challenges, then this is a unique opportunity to be at the forefront of the Conversational AI landscape. What you'll do: - Collaborate closely with the sales and presales engineering teams to provide unwavering support for strategic initiatives. - Leverage your technical expertise to build innovative solutions to solve our customers' business problems. - Collaborate directly with architects, developers, administrators, and other technical points of contacts at our customers to achieve a technical win. - Conduct interactive workshops with customers to identify existing issues and propose well-crafted solutions for future enhancements. - Lead the coordination of proof-of-concepts with strategic customers, ensuring precise identification of requirements and successful delivery on their success criteria. - Develop comprehensive materials that empower the presales team to operate more efficiently and effectively, fostering reusability and knowledge sharing. - Establish yourself as the go-to subject matter expert on a specific topic within the presales organization, driving knowledge and expertise to new heights. Qualifications What you bring to the table: - Seasoned professional with over 7 years of hands-on experience in pre-sales and/or post-sales customer-facing technical roles. - Proven track record of providing exceptional support to large enterprises with a workforce of over 20,000 employees, delivering impactful solutions. - Adept at identifying areas for improvement and scaling operations across presales organizations to maximize efficiency and effectiveness. - Innovative mindset with a genuine passion for crafting cutting-edge technical solutions that push the boundaries of what's possible. - Demonstrated expertise in successfully delivering proof-of-concepts, showcasing the practical application of technical solutions. - Experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs. - Highly skilled in utilizing REST APIs and adept at reading documentation to effectively query new endpoints and drive integrations. - Proficient in a diverse range of programming languages in order to support a wide range of integration conversations (examples include Python, Java, Javascript, and/or scripting languages like Powershell or Bash). - Familiarity with both Linux and Windows environments in order to address on-premise installations, complemented by experience with command-line tools. - Bachelor's degree in Computer Science, Engineering, or a related technical field - Exemplary presentation and communication skills, capable of conveying complex technical concepts with clarity and confidence. - Proven ability to lead and drive large-scale cross-functional projects, ensuring seamless collaboration and successful project outcomes. - Effective at communicating deep technical insights to a diverse audience, ranging from developers and administrators to senior executives. For positions in this location, we offer a base pay of $198,900 - $295,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. - Enthusiastic about understanding customers' unique use cases, identifying gaps, and tenaciously resolving issues, regardless of complexity. - Comfortable and articulate in discussions with both technical professionals and senior leadership, adapting communication to suit the audience. - Added benefit if experienced with Conversational AI technologies. - Bachelor's degree in Computer Science, Engineering, or a related technical field Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.