• Transform complex internal operations into seamless, high-performance digital workflows. • Own the end-to-end design of the tools that power our teams every day. • Identify and audit pain points for internal users, turning frustration into empowering workflows. • Validate design hypotheses through prototypes and direct feedback loops with internal stakeholders. • Simplify complex business requirements into intuitive user flows without losing functional depth. • Ship elegant, scalable UI/UX solutions using Figma and established admin design patterns. • Design detailed specifications, wireframes, and high-fidelity prototypes for engineering handoff. • Refine data visualization components to make massive datasets readable and actionable. • Partner closely with Product Management and Engineering to align on technical feasibility and deadlines. • Communicate the 'why' behind your design choices, participating in active design critiques. • Unblock development by providing clear edge-case documentation (empty states, errors, permissions).

• Own End-to-End Experiences: Lead design work that spans multiple stages of the customer journey—from discovery through launch and iteration. • Design for Activation and Value: Create guided, adaptive experiences that help customers reach their first meaningful outcomes quickly. • Connect Systems and Surfaces: Design flows, patterns, and frameworks that create continuity across products while maintaining simplicity and clarity. • Partner Across Disciplines: Collaborate closely with Product Managers, Engineers, Researchers, Content Designers, and Data partners. • Use Data to Learn and Iterate: Define success metrics, validate designs with qualitative and quantitative insights, and continuously improve shipped work. • Elevate Craft and Culture: Participate in critique, mentor peers, and help raise the bar for journey-focused design at HubSpot.

Design and implement evidence-based professional learning programs, facilitate activities for academic staff, and provide expert advice on teaching practices, while building strong relationships across faculties to enhance educational experiences.

• You’ll partner closely with Growth Product Managers across activation and monetisation squads. • Design, ship, and iterate experiments that measurably improve key growth metrics. • Design and launch high-velocity experiments (A/B tests, pricing tests, onboarding improvements, upsell flows, paywalls, landing pages). • Translate hypotheses into testable experiences. • Make fast trade-offs between polish and speed. • Contribute to experiment ideation - not just execution. • Use data to inform design decisions and refine direction. • Help define what "good" looks like in conversion, activation, and retention flows. • Balance short-term optimisation with long-term product quality.