Nemours is seeking a Sr. Compensation Analyst. The Senior Compensation Analyst serves as a strategic partner in the design, implementation, and governance of Nemours Children’s Health compensation programs. This role provides advanced analytics, market insights, and consultative support to ensure competitive, equitable, and compliant pay practices. The Sr. Analyst leads complex projects such as pay equity reviews, incentive plan modeling, and job architecture initiatives, while advising HR leadership and business partners on compensation strategy - Provide expert guidance on compensation strategy, market competitiveness, and pay equity. - Ensure adherence to regulatory requirements and internal governance standards. - Maintain audit-ready documentation for all compensation processes. - Conduct advanced modeling and scenario analysis to support organizational decision-making. - Interpret market trends and recommend proactive adjustments to pay structures. - Present findings and recommendations to leadership in clear, actionable formats. - Lead annual merit and incentive cycles, ensuring accuracy and alignment with budget and policy. - Drive job architecture initiatives, including leveling frameworks and career pathing. - Serve as a subject matter expert for HR Business Partners and senior leaders. Job Requirements: - Bachelor’s degree in Mathematics, Finance, Business, Communications, Accounting, Human Resources, or related field. - 8+ years of experience in compensation role with compensation analytics and reporting, plus compensation project management - Experience in healthcare or large, complex organizations preferred Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. duPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org.

Role Description Seeking an experienced Business Analyst to support implementation and ongoing operations of a vendor-hosted Electronic Health Record (EHR) system across multiple healthcare locations. The role involves working closely with clinical, technical, and IT teams to support system configuration, reporting, workflow optimization, and integration activities. The analyst will support both implementation and operational phases of the EHR platform, ensuring smooth coordination between stakeholders, system users, and technical teams while maintaining compliance with healthcare standards and security policies. Key Responsibilities: - Act as a Business Analyst supporting enterprise-wide EHR implementation and operations activities. - Gather, analyze, and document business and clinical requirements from stakeholders and end users. - Translate business requirements into functional specifications, workflows, and system configurations. - Support design, build, testing, validation, and deployment of EHR modules and enhancements. - Work on system optimization including workflows, configuration changes, and reporting improvements. - Develop and maintain documentation including business requirements, process flows, and system design documents. - Collaborate with clinical analysts, IT teams, and business users to define current and future state workflows. - Support development and modification of custom reports and data extracts using reporting tools and query languages. - Assist in interface analysis, troubleshooting, and resolution of integration issues between systems. - Participate in testing activities including system testing, integration testing, and user acceptance testing (UAT). - Validate system functionality against business requirements and ensure successful implementation outcomes. - Support user onboarding, training sessions, and end-user support activities. - Assist in identifying and resolving system issues, defects, and workflow gaps. - Work with technical teams to monitor data quality, system performance, and interface stability. - Maintain system documentation, training materials, and knowledge base articles. - Participate in change control processes, ensuring all modifications follow governance standards. - Coordinate with stakeholders to prioritize requirements and manage project deliverables. - Support ongoing system enhancements, upgrades, and production support activities. - Ensure compliance with healthcare IT standards, security policies, and regulatory requirements. - Provide regular status updates, reports, and documentation to project leadership. - Assist in continuous improvement initiatives to enhance system efficiency and user experience. Qualifications - 5+ years of experience as a Business Analyst in healthcare IT or enterprise application environments - 5+ years of experience supporting system analysis, implementation, or application support - 5+ years of experience working with healthcare systems, workflows, or clinical applications - Experience with data analysis, reporting, and system integration activities - Strong experience in requirements gathering, documentation, and stakeholder management - Experience supporting system testing, validation, and UAT processes - Knowledge of HL7 or healthcare data exchange standards - Experience working with interface troubleshooting and system integration support - Strong understanding of SDLC and change management processes - Experience creating business process documentation and workflow diagrams - Strong communication and collaboration skills across technical and non-technical teams Preferred Skills - Experience with Cerner or other EHR platforms - Experience with clinical workflows and healthcare operations - Knowledge of report development or query tools (e.g., SQL, CCL, or similar) - Experience working in public sector or large healthcare organizations - Familiarity with healthcare compliance standards (HIPAA, security frameworks) - Experience with SharePoint, MS Office, Visio, or documentation tools - Experience supporting application training and end-user support Education - Bachelor’s degree in Information Systems, Computer Science, Healthcare, or related field

Role Description The Sr Analyst, Field Service Excellence is responsible for driving strategies and activities to improve Field Service Engineer technical and non-technical competencies within the designated areas. This is a key role joining the area leadership team to serve as the Area owner for training and mentoring, developing and approving mentors through a “train the-trainer” approach while leading mentor user groups and advanced in-person mentoring sessions for FSEs. The Sr Analyst acts as a technical coach through DM huddle consulting, escalation support, and ownership of hot units to identify skill gaps, while continuously expanding technical expertise and driving T&I audits, service manual improvements, and AR-based training content. Establishes standards and best practices across FSE roles—including car stock, time management, and non-technical onboarding—while partnering with senior leadership to close knowledge gaps, support Kaizen initiatives, and strengthen overall field capability. This position reports to the Area Service Director and is part of the Field Service Organization located within the West area territories and will be working remotely to cover West area territories. In this role, you will have the opportunity to: - Lead and manage mentoring programs: Own area mentoring strategy, approve and develop mentors using a train-the-trainer approach, and lead mentor user groups. - Deliver advanced training and coaching: Conduct quarterly in-person mentoring sessions, provide technical coaching during DM huddles, and support escalations when senior technical resources are unavailable. - Drive continuous skill and process improvement: Expand technical expertise (e.g., NPL), identify and close knowledge gaps for new hires, and promote best practices in time management and FSE role execution. - Enhance tools and resources: Develop AR-based training materials, contribute to service manual improvements, maintain standard car stock templates, and perform T&I audits. - Collaborate and lead improvement initiatives: Partner with senior leadership to identify gaps, support Kaizen activities, and use hot unit analysis to guide mentoring priorities. Qualifications - Bachelor’s degree with a minimum 5 years of FSE experience - Strong soft skills, mentoring/coaching (formal training to be provided, ELDP) - Internal Bec Dx T3/T4 FSE Requirements - Ability to travel up to 70% of the time within assigned area, including overnight travel. - Must live within reasonable distance of a major airport. - Must have a valid driver’s license with an acceptable driving record. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. - This job is also eligible for bonus/incentive pay.

Role Description The senior ServiceNow System Analyst is the liaison between stakeholders and the development team. The analyst is responsible for translating business requirements and representing stakeholders during all phases of the lifecycle (planning, development, and release processes). - Develop business and system requirements, process flows, and test plans using ServiceNow best practices. - Support quality assurance within ServiceNow development lifecycle with functional testing and lead/coordinate User Acceptance Testing sessions with stakeholders. - Participate in technical review sessions. - Assist in and/or lead scrum ceremonies: backlog refinement, sprint planning, sprints/daily standups, retrospectives, etc. - Participate in project planning sessions, prioritization meetings, build/deploy activities, and other priorities. - Manage complexity resulting from large projects and/or multiple stakeholders. - Work directly with end users to resolve support issues within ServiceNow, responding promptly and professionally. - Work collaboratively with peers to coordinate the overall delivery of technology solutions to the customer. - Collaborate effectively with colleagues and stakeholders to develop solutions and execute planned changes. - Manage time to balance individual work with the success of the team and the client on multiple projects. - Coach and mentor team members as needed. Qualifications - 7+ years of experience working as a business analyst. - 5+ years of professional services experience. - 3+ years of ServiceNow experience including but not limited to the following: - Hands-on experience with working with ServiceNow core applications such as ITSM, ITBM, ITOM or HR. - Building reports and dashboards for internal team use as well as end users. - Basic understanding of the difference between business rules, client scripts, UI actions, UI policies and data policies, and when it is appropriate to use each. - Hands-on experience with modifying form and list views in ServiceNow. - Experience setting up and managing a Visual Task Board (VTB). - Ability to understand business processes and translate into technical specifications. - Working understanding of SDLC and Agile development best practices. - Excellent oral and written communication skills (English language). - Strong conceptual and analytical skills, which demonstrates unique problem-solving approaches. - Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment. - Customer-focused approach with outstanding interpersonal skills. - Highly skilled with Microsoft Outlook, Word, Visio, Excel, PowerPoint and Teams. Requirements - Degree or equivalent in Business, Information Systems, or Computer Science. - ServiceNow Certified Systems Administrator (CSA). - ITIL v3 or v4 foundations certification. - ScrumMaster certification (CSM) and/or Leading SAFe certification. - Understanding of Managed Service providers and how they work with various customers. - PMI Professional in Business Analysis (PMI-PBA)® or IIBA Certified Business Analysis Professional (CBAP®) Certification. Benefits - Medical, Dental, and Vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life and AD&D for employee and dependents). - Short and Long-Term Disability. - Health Spending Account (HSA). - Transportation Benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Company Description TEKsystems Global Services (TGS) provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs.