TELUS logo
TELUS

When you’re with TELUS, you’re part of a network of giving. | Choisir TELUS, c'est prendre part à un grand mouvement. 💜

Director, Digital Product & Experience

Product ManagerProduct ManagerFull TimeRemoteLeadTeam 10,001+Since 1990H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

84 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Director, Digital Product & Experience

TELUS

Title: Director, Digital Product & Experience Location: - Toronto-Ontario-25 York Street - Calgary-AB - Vancouver-BC Remote Full-time Regular Job Description Drive the digital engine behind TELUS’ growth — from seamless service to high-converting commerce. Our team and what we’ll accomplish together Join the DOTComm team at TELUS, where digital is becoming the primary channel for how customers buy, manage, and get support. We’re reimagining how web, app, and assisted channels work together to create simple, personalized, and connected experiences at scale. This role sits at the center of that transformation — connecting business strategy, customer needs, and technology delivery to drive measurable impact across the end-to-end customer journey. What you’ll do You will own and deliver measurable digital outcomes across commerce and service journeys — increasing conversion, growing digital penetration, and reducing cost to serve through best-in-class self-serve experiences. - Act as the connective tissue across the organization, partnering with marketing, channel, and customer service teams to define clear business outcomes, represent the voice of the customer, and translate needs into simple, high-impact digital experiences - Own digital performance across key metrics such as conversion, digital sales and renewals, engagement, and self-serve adoption - Synthesize business and customer needs into clear product direction, turning complex inputs into focused, outcome-driven roadmaps - Lead within a pod-based operating model, bringing together business, product, design, and technology to deliver against shared outcomes — not siloed backlogs - Define and drive product strategy across web, app, and assisted journeys, ensuring seamless omnichannel experiences - Drive personalization at scale, leveraging data, martech, and AI to deliver the next best experience across channels - Champion the voice of the customer, using data, insights, and frontline feedback to reduce friction and improve experience quality - Bring structure to ambiguity, aligning cross-functional stakeholders around shared priorities and measurable outcomes - Partner with technology teams (TDS/CIO) to connect experience vision with scalable platform capabilities - Build and evolve our product operating model, establishing clear ownership, strong practices, and high-performing teams - Challenge the status quo, making smart trade-offs and pushing through complexity to deliver meaningful progress #LI-REMOTE Qualifications What you bring - Proven experience owning and driving digital or commercial outcomes (e.g., conversion, revenue, engagement, cost to serve) - Strong understanding of digital commerce, self-serve experiences, and end-to-end funnel optimization - Demonstrated ability to work cross-functionally across business, operations, and technology, translating diverse inputs into clear product direction - Experience operating in or leading pod-based or cross-functional delivery models - Deep knowledge of modern product practices (agile, product operating models, outcome-based roadmaps) - Experience leveraging data, personalization, or martech to drive customer and business impact - Ability to navigate ambiguity and drive clarity, turning strategy into execution - Strong communication and leadership skills — able to align teams, challenge thinking, and move work forward Nice to have - Experience in telecom or similarly complex, multi-channel environments - Exposure to AI-driven experiences or decisioning platforms - Track record of building or scaling product teams and operating model What we give back to you - A highly engaged, collaborative team redefining digital at TELUS - The opportunity to shape experiences used by millions of Canadians - A culture that supports growth, flexibility, and continuous learning - A role with real impact — on customers, the business, and how we work

Related Categories

Related Job Pages

More Product Manager Jobs

Full TimeRemoteTeam 201-500Since 2011H1B No Sponsor

Vorrede Wo Du mit anpacken kannst - Nah am Kunden: Du verstehst die Bedürfnisse unserer Kunden und setzt diese in gezielte Produktoptimierungen um. Dabei arbeitest Du eng mit Stakeholdern, Entwicklern und Designern zusammen, um Anforderungen in konkrete Features und Lösungen zu überführen. - Workflows im Blick: Gemeinsam mit Deinem Team entwickelst Du Lösungen, die echten Mehrwert bieten. Du priorisierst Aufgaben nach ihrem Nutzen für den Kunden und trägst aktiv zur Produkt-Roadmap und zur langfristigen Vision bei. - Marktforschung und Analyse: Du führst Marktforschung durch und identifizierst Kundenbedürfnisse, um die Priorisierung und die Roadmap-Planung fundiert voranzutreiben. - Vertraut mit dem Produkt: Du kennst Dein Produktsegment aus dem Effeff und stehst im regelmäßigen Austausch mit internen und externen Stakeholdern, um die besten Lösungen für die Weiterentwicklung des Produkts zu finden. - Opportunities identifizieren und entwickeln: Du erkennst Potenziale und priorisierst diese, um sie gemeinsam mit Deinem Team zu konkreten Konzepten und Features weiterzuentwickeln. - Vision und Ziele weitertragen: Du unterstützt das Team dabei, die übergeordnete Produktvision und die strategischen Ziele zu verstehen und umzusetzen. - Innovation: Du hältst dich über Branchenpraktiken und neue Technologien auf dem Laufenden und treibst Innovationen aktiv voran. - Vision und Ziele weitertragen: Du unterstützt das Team dabei, die übergeordnete Produktvision und die strategischen Ziele zu verstehen und umzusetzen. - Flexibilität: Diese Position kann vollständig aus dem Home-Office ausgeübt werden. Ein Wohnsitz in Thüringen ist nicht erforderlich. Zudem bieten wir die Möglichkeit einer Teilzeitanstellung (mindestens 30 Stunden pro Woche). Was Du mitbringen solltest - Erfahrung und Expertise: Du hast Berufserfahrung als Product Owner oder in einer vergleichbaren Rolle für Softwareprodukte (Desktop/Apps). Dein Wissen im Bereich agiler Arbeitsweisen und Methodik setzt du sicher ein, um effizient mit Entwicklern, Designern und anderen Stakeholdern zusammenzuarbeiten. - Outcome-orientiertes Denken: Dein Fokus liegt darauf, den größtmöglichen Mehrwert für den Kunden zu schaffen. Dabei scheust du dich nicht, auch kontroverse, aber langfristig erfolgreiche Lösungen umzusetzen. - Selbstständigkeit und Zielstrebigkeit: Du arbeitest proaktiv und eigenverantwortlich, setzt klare Prioritäten und bringst Produkte mit Ambition und Durchhaltevermögen erfolgreich auf den Weg. - Kommunikationsstärke und analytisches Denken: Du kannst komplexe Zusammenhänge verständlich vermitteln und behältst auch bei vielfältigen Aufgaben stets einen klaren Kopf. Deine schnelle Auffassungsgabe hilft Dir, Herausforderungen strukturiert zu lösen. - Lern- und Entwicklungsbereitschaft: Du hast den Anspruch, unser Produkt, unsere Prozesse und selbstverständlich auch dich selbst kontinuierlich weiterzuentwickeln. - Konzeptionelles Arbeiten: Tools wie Jira, Figma und Miro nutzt Du routiniert und effizient, um Deine täglichen Aufgaben professionell zu meistern. - Strategisches Denken: Du verstehst die strategischen Zusammenhänge innerhalb Deines Produktbereichs und kannst Deine Arbeit auf übergeordnete Ziele ausrichten. - Sprachkenntnisse: Für diese Rolle sind fließende Deutschkenntnisse auf mindestens C1-Niveau zwingend erforderlich, um mit Kunden und Kollegen effektiv zu kommunizieren. Warum wir? Wir sind ein offenes und ambitioniertes Team von über 500 Mitarbeitern, das Kundenorientierung wirklich lebt und gleichzeitig Spaß hat. Bei uns herrscht auch nach über 10 Jahren eine Startup-Atmosphäre, die neben dem legendären Obstkorb auch vielseitige Perks wie eine steuerfreie Shoppingkarte, Dienstrad-Leasing und Gesundheitskurse (z.B. Yoga, Rückentraining und mental Health) anbietet - sowohl online als auch im Büro. Je nach Einsatzgebiet (und das sind mindestens 75% aller Unternehmensbereiche) bieten wir all unseren Kollegen flexible Arbeitszeiten und Home Office an. Wir verstehen uns als eng zusammenhaltendes Team mit Kooperations- statt Wettbewerbs-Atmosphäre. Außerhalb der Arbeit organisieren wir Events wie Beachvolleyball im Sommer, Grillfeste, Kochabende oder Paddeltouren. Deine Vorteile bei uns: - Super Team und flache Hierarchien - Job Crafting/individuelle Arbeitsgestaltung - Flexible Arbeitszeiten - Weiterentwicklung - Home Office/Mobiles Arbeiten - Team Events - Förderung der physischen und psychischen Gesundheit - Betriebliche Altersvorsorge - Betriebliche Krankenversicherung - Dienstradleasing/Jobrad - Hardwareleasing - Mitarbeiterrabatte - Betreuungkostenzuschuss/ Kita-Zuschuss - Erholungsbeihilfe - Essenszuschuss - Fahrtkostenzuschuss - Auslandsarbeit Überzeugt? Dann bewirb Dich jetzt bei uns! Lade Deine aussagekräftige Bewerbung inklusive Anschreiben, Lebenslauf und der relevanten Zeugnisse (Schul-, Ausbildungs-, Uni- und Arbeitszeugnisse) ganz einfach online auf unserer Homepage hoch. Sobald Deine Bewerbung bei uns angekommen bist, erhältst Du eine automatisch Bestätigung per Mail. Du hast noch Fragen? Dann wende Dich ganz einfach an unsere Personalabteilung. Sabrina, Tom, Julia und Elisa stehen Dir gerne bei Rückfragen zur Verfügung. Du erreichst sie unter jobs@zollsoft.de. Weitere Informationen findest du auch auf unserer Website.

Germany
Implico GmbH logo

Product Manager - Network Automation & Operation (m/w/d)

Implico GmbH

Über die Implico-Gruppe Die Implico Group gestaltet das digitale Rückgrat globaler Energie-Lieferketten. Seit über vier Jahrzehnten ermöglichen wir einige der komplexesten Downstream-Operationen weltweit – durch eine einzigartige Kombination aus Enterprise-Software, tiefgreifender Branchenexpertise und praxisnaher Beratung. Unsere Lösungen unterstützen Raffinerien, Tankstellenbetreiber und Tanklagerbetreiber rund um den Globus – und sorgen für Zuverlässigkeit, Transparenz und Skalierbarkeit in Umgebungen, in denen Ausfälle keine Option sind. Während sich die Energielandschaft grundlegend verändert, gestaltet Implico aktiv die nächste Phase: Wir verbinden etablierte Kraftstoffinfrastrukturen mit neuen Energieträgern, cloud-nativen Plattformen und datengetriebenen Prozessen. Wer zu Implico kommt, arbeitet an der Schnittstelle von kritischer Infrastruktur, Technologie und realer Wirkung – und trägt dazu bei, neu zu definieren, wie Energie sich in einer sich wandelnden Welt bewegt.

Product Manager84 days ago
Full TimeRemoteTeam 51-200

Deine Aufgaben - Own and manage the full product lifecycle of the RFNO solution from initial concept through development, launch, and market expansion. - Define and maintain the RFNO product backlog and long-term strategic roadmap. - Develop a clear product vision and strategy aligned with industry trends and SAP’s evolving technology landscape. - Analyze market trends, customer requirements, and the competitive environment to identify new opportunities and define compelling value propositions. - Identify, document, and prioritize use cases and acceptance criteria to steer product development activities. - Lead the definition, planning, and scoping of new features or complementary products that strengthen the RFNO portfolio. - Collaborate closely with Sales, Marketing, and Consulting to develop and execute comprehensive go-to-market strategies. - Engage proactively with SAP, customers, and ecosystem partners to drive co-innovation and extend ecosystem integration. - Coordinate and lead cross-functional teams through the development, rollout, and continuous improvement of the product. Dein Profil - Successfully completed degree in Economics, Business Informatics, Supply Chain Management, or a comparable field of study. - 5–7 years of experience in SAP Product Management, including product definition and strategic product planning. - Strong understanding of Service Station or Retail Operations as well as supply chain and billing processes. - Experience with SAP BTP, AI capabilities, and Joule Agents is an advantage. - Knowledge of competing solutions and market alternatives is beneficial. - Structured, analytical, and solution-oriented approach to work. - Proven ability to plan proactively and execute tasks efficiently. - Strong communication and interpersonal skills with a collaborative mindset and enthusiasm for teamwork. - Ability to lead workshops, customer sessions, and strategic discussions up to C-Level. - Fluency in English (additional languages are a plus). - Willingness to travel as needed. Warum wir? - We support mobile and flexible working - also from abroad. - Our working time account helps you to reconcile work and private life. - A works council that is at your side with advice and support. - 30 days of vacation a year are a matter of course for us. - We promote your development through our integrated career system. - Further education and training is very important to us and is practiced openly by us. - Configure any type of JobRad - or several at once. - Events foster our open and team-oriented culture. - You will be dealing with international colleagues and customers. - And our global team is growing. Become a part of it!

Germany
Fullscript logo

Senior Medical Product Manager

Fullscript

Dispense your way | Currently hiring across North America!

Product Manager84 days ago
Full TimeRemoteTeam 201-500Since 2016H1B No Sponsor

About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment. We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better. This is your invitation. Bring your ideas, your grit, and your care for people. Join us and shape the future of care. The Team: The Medical Innovation team sits within the Product org and plays a critical role at the intersection of clinical science, technology, and patient experience. This group works cross-functionally with Product, Design, Engineering, Data Science, Clinical Research, and Commercial teams to turn medical insights into real-world tools that extend care beyond the visit. Their work spans everything from bringing clinical voice and rigor into the product development process, to designing and validating AI/ML tools for real-world use, to leading strategic initiatives that make care more connected, personalized, and effective. The Role: We’re hiring a Senior Medical Product Manager to help support strategy and execution across Fullscript’s medical innovation portfolio. This includes building new experiences that improve how care is delivered, make practitioner workflows more efficient, and support patients in following through on treatment plans. This role requires close collaboration with technical teams( ML, data science, engineering, product). You’ll work cross-functionally to bring clinically grounded, technically sound, and patient-centered features to life. You’ll also play a key role in shaping how we use AI/ML and data to enhance clinical decisions and long-term health outcomes: ensuring everything we build is grounded in trust, integrity, and real-world impact. What You’ll Do: - Support strategy and delivery for high-impact product initiatives focused on improving care delivery and patient outcomes. - Translate practitioner needs into scalable product opportunities, collaborating closely with Product, Design, Engineering, and Data. - Apply technical fluency in backend systems, ML, and data architecture to inform product decisions and system design. - Support the development and validation of AI/ML models, helping ensure medical accuracy, safety, and utility. - Help evolve our clinical data infrastructure to support research, personalization, and feature development. - Serve as a trusted voice in strategic product conversations: bringing clinical context, clear judgment, and a focus on outcomes. - Collaborate with Clinical Research, Marketing, and Product teams to ensure our features are both credible and clearly communicated. What You Bring: - A clinical background through a graduate degree (MD, ND, NP, DO, PharmD, RD, DC) with 5+ years patient care experience. - 5+ years in a clinical advisory/support role in software, digital health, or healthtech, such as experience working on AI/ML products, or direct software product management experience. - Strong technical literacy: comfortable working with data scientists, ML engineers, and backend developers. - Experience bridging medical topics with confidence to non-medical colleagues, and the ability to represent the clinician perspective in product and strategy conversations. - Experience in high-growth or startup environments where speed, ambiguity, and ownership are the norm. - Strong cross-functional leadership, clear communication, and excellent judgment. - A builder’s mindset: you can work autonomously, create clarity in ambiguity, and ship meaningful outcomes fast. What we can offer you: - Generous PTO and competitive pay. - Fullscript’s RRSP match program for financial health. - Flexible benefits package and workplace wellness program. - Training budget and company-wide learning initiatives. - Discount on Fullscript catalog of products. $125,000 - $140,000 a year Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package. Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region. Why Fullscript Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door. What to Know Before You Apply We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. We’re not able to respond to individual messages about open roles on email or social channels. Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com. All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws. We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S. Learn More www.fullscript.com @fullscriptHQ on instagram Let’s make healthcare whole

Canada
$125K - $140K / year
MSD logo

Therapy Area Manager, Oncology

MSD

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Product Manager84 days ago
Full TimeRemoteTeam 10,001+Since 1891H1B Sponsor

Job Description The Position At the heart of our innovative and expanding portfolio of oncology products is our commitment to making a meaningful difference in the lives of cancer patients. We are passionate about delivering breakthrough innovations that truly extend and enhance patient care. Join us in a fulfilling and impactful oncology role in Denmark, where you will be part of a purpose-driven organization dedicated to improving health outcomes. As a Therapy Area Manager, Oncology, you will play a pivotal role in our mission. This position offers you the opportunity to engage deeply with healthcare professionals and stakeholders, fostering meaningful interactions that lead to impactful solutions. You will be responsible for account management and stakeholder projects for our innovative products targeting specific solid tumors, aligning with your expertise and interests. This position is a very central part of achieving The Company success in oncology and gives you resources and exposure to achieve your goals. We seek a dedicated and self-initiating professional with a strong background in oncology and preferably with experience from customer engagement and/or sales. You should have experience of tactical planning and implementation and developing and leading collaborative projects with healthcare professionals. Your background may include roles in hospital settings within pharmaceutical sales, as a nurse, pharmacist, or project manager. What will you do - Ensure education and competence of hospital staff to appropriately use our innovative cancer treatments. - Build deep relations and serve as the primary commercial engagement lead for priority hospitals across Denmark. - Co-create and manage projects and activity planning initiatives. - Collaborate with your cross-functional team to ensure a structured approach to the market. - Share relevant insights and foster collaboration with colleagues. Qualifications, skills & experience required - A relevant degree or training at the Bachelor’s or Master’s level. - 2-3 years of work experience within pharmaceutical sales, clinical research, hospital pharmacy or another related field. - Proficiency in scientific and clinical work, enabling you to provide approved disease and therapeutic information to key decision-makers and stakeholders. - Fluency in conversational and written Danish and English, with strong communication skills that foster empathy and clarity. - A proactive approach to building relationships and engaging with stakeholders. - A collaborative mindset, recognizing that success is achieved through teamwork. - Have high standards and is keen to take on new challenges. What we offer At our company, our employees are at the heart of our success. We are committed to creating an attractive work environment that fosters personal and professional growth. We actively cultivate a sense of community, encouraging teamwork and meaningful connection among colleagues. With flexible work arrangements, a competitive compensation package, and a comprehensive benefits program, we prioritize your well-being and work-life balance. Our offerings include for example a private health insurance, a fitness allowance, and access to professional mental health counseling, ensuring that you have the support you need to thrive both personally and professionally. Join us and be part of a team that values your contributions and invests in your future. Ready to take up the challenge? Apply now! Know anybody who might be interested? Refer this job! Required Skills: Accountability, Accountability, Account Management, Adaptability, Biopharmaceutical Industry, Clinical Acumen, Clinical Pharmacy, Clinical Research, Clinical Sciences, Coaching Others, Contract Management, Cost Management, Customer Experience Management, Customer Needs Assessments, Healthcare Innovation, Health Care Systems, Highly Result Oriented, Hiring, Medical Research, Mental Health Counseling, Oncology Marketing, Operational Delivery, Pharmaceutical Sales, Pharmacology, Product Knowledge {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 03/29/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R381708

Denmark
Job Closed