Role Description This position is a Master-level Technician who provides a high skill level for accurate vehicle maintenance and repairs of fleet vehicles with a focus on exceptional customer satisfaction in a cost-effective manner. A Technician may work independently or in a team environment. - Perform Preventive Maintenance: change oil, oil filter, fuel filter, transmission flush, and inspection of vehicle for mechanical deficiencies. - Perform light and major repairs. - Perform advanced vehicle diagnostics. - Direct interaction with customers and display exceptional interpersonal skills while driving service center’s performance with the highest integrity and trust. - Based upon certification levels, perform various repairs and maintenance which may include: OBD II systems, brake components, tires, tune-ups, suspension components, aerial lifts, electrical systems, State Safety Inspections, interior/exterior components, engine, and drive line components. - May maintain/repair equipment (Cable trailers, laptop docking stations, etc.). - Keep shop area clean and tidy. - Perform work in accordance with safety standards. - Dispose of all fluids in a safe manner and in accordance with all regulations. - Create and maintain vehicle history and maintenance records. - May up-fit new vehicles with necessary equipment. - Perform more complex repairs, advanced diagnostics, design, and fabrication. - Assure prompt repairs by interfacing and coordinating with vendors for parts and repairs. - May perform roadside assistance as needed. - Provide custom equipment when needed by engaging in equipment design and moderate fabrication tasks including welding. - Assure availability of specialized trucks by troubleshooting and repairing complex hydraulic systems, generators and electrical systems, hybrids, and on-board computer systems. - Responsible for the efficient diagnosis, repair, and replacement of general automotive parts and accessories. - A Technician III will conduct a wide variety of diagnoses and repairs; including but not limited to brakes, drivability, emissions, steering/suspension, electrical, state safety and emissions testing, maintenance services, HVAC, major engine, and hydraulics. - Has medium/heavy truck experience, booms/hydraulics, electrical, any complex repairs, design, and fabrication. - Skilled on diesel and transmission repairs. - Possess advanced knowledge and advanced troubleshooting skills to resolve complex repairs. - Master level Technicians must be skilled and able to work on multiple applications, from Light-Duty to Class A-Heavy Trucks, Mechanical Equipment, Machinery, Passenger Vehicles, and more. - Perform other duties as assigned by management. Qualifications - High School Diploma/GED and 5 years’ experience in a related field. - Alternative combinations may include any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience; or 7 years’ experience in a related field. - Currently possess or be able to attain Master Level ASE certification preferred. - Must continue training to maintain current A.S.E. status and to meet with technology and fleet changes as they occur. - Safe drivers needed; valid driver’s license required. - Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File. - Ability to drive vehicles with standard and automatic transmission. - Ability to work safely in a fast-paced environment. - Ability to enter and exit vehicles frequently. - Regularly required to stand, walk, reach, talk and hear. - Frequently required to stoop, kneel, crouch, bend, squat and climb. - Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. - Must be detail oriented. - Ability to lift and carry up to 75 pounds (tools, equipment). - Transmission experience preferred. - Diesel experience preferred. - Requires extensive training and certification accompanied with a preferred 5-10 years of hands-on diesel repair experience. - Must have a working knowledge of DOT and CDL requirements for medium and heavy truck applications. - Must be able to obtain Class A or B Operator’s License if required. - A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in lieu of a DOT physical. - If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required. Requirements - To be employed in this role, you’ll need to clear a pre-employment drug test. - Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. - Possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits - Employees are eligible to receive a minimum of 6.67 hours of paid time off every month. - Seven paid holidays throughout the calendar year. - Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

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