• Designs, architects, deploys and maintains cloud solutions • Maintains the integrity and security of systems • Maintains all documentations • Supports and develops automation • Develops in languages such as Bash, PowerShell, Python • Maintains/enhances knowledge of AWS cloud services • Monitors and tunes the cloud systems to achieve optimum performance levels • Works across teams and external customer groups to develop strategy, design solutions, and advise implementation teams during infrastructure buildouts • Deals with escalations. Makes assessments, recommendations, or provides solutions to resolve issues • Composes and maintains standard operating procedures and work instructions, knowledge articles, et al.

• Provide services for infrastructure provisioning, application deployment, and general IT support for Enterprise Services SIOP application suite • Participate in support, planning, definition of best practices, and collaborative meetings • Provisioning, installation/configuration, operation, and maintenance of systems hardware and software related to a Windows/Linux infrastructure in cloud (Azure & AWS) environments • Work with a small team on cloud projects and system support • Deliver practical solutions to complex problems • Design and support new and existing cloud applications infrastructure • Overseeing cloud operations and designing infrastructure for new workloads • Continuously improving and maturing cloud services • Provide IT systems administration in a heterogeneous RedHat Enterprise Linux and Microsoft Windows environment • Create and maintain system documentation, including best practices, procedures, and policies • Work effectively in a geographically distributed team environment

• Architect and implement serverless, event-driven, and containerized cloud applications using AWS services (e.g., Lambda, API Gateway, DynamoDB, Step Functions, S3, ECS/EKS) • Build robust, secure, and high-performance cloud-native solutions, leveraging both front-end (Angular, TypeScript) and back-end (Node.js, Java, RESTful APIs) technologies • Lead the design and integration of Generative AI workflows leveraging Amazon Bedrock, RAG pipelines, and knowledge-base-driven context engineering for intelligent, reliable, and extensible AI solutions • Develop and maintain internal frameworks, reusable modules, and developer platforms to enhance developer experience, maintainability, and cloud efficiency • Implement multi-tier architectures and RESTful microservices, integrating with upstream and downstream systems • Manage databases with Amazon RDS (MySQL/PostgreSQL), DynamoDB, and Aurora, including both SQL and NoSQL modeling • Design and maintain CI/CD pipelines and apply Infrastructure as Code (IaC) practices using Terraform and CloudFormation • Employ testing frameworks and backend testing tools to ensure code quality and reliability • Collaborate cross-functionally with product, design, and data science teams to bridge business goals with scalable cloud solutions • Champion accessibility-first design and inclusive engineering practices across products and internal tooling • Mentor engineers and influence architectural direction aligned with organizational growth and sustainability objectives • Implement logging, monitoring, and distributed tracing using AWS and third-party tools (e.g., CloudWatch, X-Ray, ELK stack) • Optimize application performance and ensure high availability through AWS scaling and caching mechanisms (Elastic Load Balancer, CloudFront)

With more than 30 years in business, Mindex is a product and services company with a proven track record of delivering successful software and product solutions. We specialize in agile software development, cloud professional services, and the creation of innovative, homegrown products. Our team has built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up-giving us firsthand experience in designing, developing, supporting, and scaling modern software in real‑world environments. We're proud to be recognized as the #1 Software Developer in the 2025 RBJ Book of Lists and ranked #80 in the Rochester Chamber Top 100 Companies. As our roster of satisfied clients and #ROCstar employees continues to grow, we're always looking for talented people who want to make an impact. Are you ready to join our team? Essential Functions: - Cloud Migration: Lead and execute the migration of client workloads to AWS, encompassing assessment, planning, design, implementation, and optimization phases. - Managed Services: Provide proactive monitoring, management, and support for client cloud environments, ensuring high availability, security, and performance. - Solution Architecture: Design and implement scalable, resilient, and secure cloud architectures on AWS, leveraging best practices and industry standards. - Automation & DevOps: Champion automation initiatives, develop and implement Infrastructure-as-Code (IaC) solutions, and promote DevOps principles. - Client Collaboration: Build strong relationships with clients, acting as a trusted advisor and technical expert. Effectively communicate complex technical concepts to both technical and non-technical audiences. - Continuous Improvement: Proactively identify opportunities to optimize cloud environments, improve operational efficiency, and enhance service delivery. - Security and Compliance: Design and implement security measures, including network security, identity and access management, encryption, data protection and adherence to industry compliance standards. - Incident Management: Diagnose and resolve complex cloud-related issues, identify root causes, and address incidents to reduce downtime effectively. Participation in an after-hours, rotational on-call schedule is required to address critical issues as they arise. - Emerging Technologies: Stay up to date with the latest trends and advancements in cloud technologies, migration strategies, and architectural patterns. Evaluate emerging technologies and recommend their adoption to enhance cloud architecture capabilities and drive innovation.