Important Note: This role is exclusively for residents currently living in Portugal. Are you a fluent Danish speaker based in Portugal with a passion for the evolving world of smart mobility? We are seeking a Remote Customer Advisor to join our Automotive Digital Services team. This is a stable, long-term career path designed for individuals already settled in Portugal who want to represent a premier global leader in automotive technology. The Project You will serve as the primary point of contact for a high-end car brand, helping owners master their vehicle's digital ecosystem. This isn't just basic support—you'll be a digital guide for drivers, managing everything from mobile app synchronization and in-car Wi-Fi to navigation renewals and remote vehicle controls. Your Responsibilities Expert Guidance: Provide seamless support to Danish-speaking clients via phone, chat, and email regarding dashboard interfaces and account settings. Technical Problem-Solving: Resolve issues involving GPS systems, EV charging integrations, remote start functions, and over-the-air software updates. Premium Service: Maintain the high standards expected of a luxury automotive brand. Data Accuracy: Document all customer journeys and solutions within our CRM database. Who We Are Looking For Linguistic Skills: Native or C2-level Danish proficiency and at least B2-level English. Residency: You must already live in Portugal. As this is a local recruitment drive, relocation packages are not available. Commitment: Ability to work a full-time schedule (40 hours/week). Digital Fluency: A genuine interest in smartphones, apps, and the "Connected Car" movement. Mindset: Strong communication skills, empathy, and a proactive approach to troubleshooting. Background: Experience in tech support or retail is a bonus, but we prioritize a great attitude and a willingness to learn. Benefits & Perks We prioritize our team's well-being to ensure you can provide the best service possible. 100% Remote: Work from any home office in Portugal. We ship a full high-end equipment kit (laptop, extra monitor, etc.) directly to you. Healthcare: Full Health and Life Insurance coverage starting on your first day. Professional Growth: We promote from within; most of our leadership team started in this specific role. Security: A permanent, full-time contract within a stable, growing industry. Expert Training: Gain specialized knowledge through our comprehensive, fully paid onboarding program. Community: Stay connected through virtual team-building, wellness programs, and social contests. Why Apply? As the automotive industry pivots toward software and connectivity, you will be at the center of the Connected Car revolution. This role offers the perfect blend of technical skill development and premium customer relations, all from the comfort of your home.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact. Accountabilities - Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team. - Build and maintain relationships with key stakeholders, including customers and internal teams. - Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks. - Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation. - Lead regular business reviews with customers, communicating progress and identifying innovative solutions. - Foster relationships with key decision makers to anticipate needs and strengthen engagement. - Identify and execute mitigation plans for potential risks to customer success. - Drive growth by identifying upsell and cross-sell opportunities. - Gather customer feedback to inform ongoing product development. - Encourage customer advocacy through participation in referrals and case studies. Qualifications - 5+ years of experience in Customer Success, Project Management, or relevant industry experience. - Bachelor's Degree or equivalent experience. - Strong relationship-building and communication skills. - Experience in the Industrials industry is preferred. - Domain experience with CAD, ALM, PLM, or SLM software. - Ability to translate technical issues into business terms. - Proficient in project management with strong multi-tasking skills. - Ability to travel approximately 25% of the time. Benefits - Competitive salary ranging from $89,000 to $124,000 annually. - Opportunity to participate in an employee share purchase program. - Medical, dental, and vision insurance. - Paid time off and sick leave. - Tuition reimbursement and 401(k) contributions with employer match. - Flexible spending accounts and life insurance. - Disability coverage. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: Applicant Success Manager Job Description As an Applicant Success Manager, you will play a pivotal role in fostering relationships with potential partners, guiding them through the application process, and ensuring a seamless onboarding experience. You will be responsible for managing leads, providing excellent customer service, and collaborating with internal teams to meet program requirements. Responsibilities - Conduct warm calls to prospective partners who have expressed interest in the program. - Manage and prioritize leads to ensure timely follow-up and engagement. - Send application materials and guide applicants through the submission process. - Serve as the primary point of contact for applicants, answering questions and providing clear, helpful guidance. - Assist applicants in navigating each stage of the funnel, from initial interest to becoming an active delivery partner. - Request and collect necessary documentation for vetting and onboarding. - Collaborate with internal teams to ensure applicants meet all requirements and deadlines. Essential Skills - Sales support - Account management - Customer service - Customer support - Sales - Experience with Salesforce - 2+ years in an Account Management, Sales Support, or Customer Success role Additional Skills & Qualifications - Excellent communication and interpersonal skills, with a customer-first mindset. - Strong organizational skills and attention to detail. - Ability to manage multiple leads and tasks simultaneously. - Comfortable with CRM tools and lead tracking systems. - Prior experience in customer success, account management, or onboarding is a plus. Work Environment - This is a fully remote position with a schedule of four 10-hour days - Shift is Sunday-Wednesday - 1st: 7am-5:30pm CST (10hr) - 2nd: 11am-9:30pm CST (10 hr) Job Type & LocationThis is a Contract position based out of Dallas, TX. Pay and BenefitsThe pay range for this position is $26.50 - $26.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 10, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Customer Success Specialist: CANDIDATES MUST SIT IN CST TIME ZONE Qualifications: 1+ year of experience with high-volume customer assistance Experience within customer success or onboarding Must have experience with CRM software Job Description As an Customer Success Specialist, you will play a pivotal role in fostering relationships with potential partners, guiding them through the application process, and ensuring a seamless onboarding experience. You will be responsible for managing leads, providing excellent customer service, and collaborating with internal teams to meet program requirements. Responsibilities - Conduct warm calls to prospective partners who have expressed interest in the program. - Manage and prioritize leads to ensure timely follow-up and engagement. - Send application materials and guide applicants through the submission process. - Serve as the primary point of contact for applicants, answering questions and providing clear, helpful guidance. - Assist applicants in navigating each stage of the funnel, from initial interest to becoming an active delivery partner. - Request and collect necessary documentation for vetting and onboarding. - Collaborate with internal teams to ensure applicants meet all requirements and deadlines. Job Type & LocationThis is a Contract position based out of Austin, TX. Pay and BenefitsThe pay range for this position is $26.50 - $26.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 10, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.