Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. Position Summary: The Analyst for Vendor Management is responsible for overseeing the full lifecycle of vendor relationships—from onboarding through offboarding—ensuring alignment with organizational goals, budgetary controls, risk mitigation, and regulatory compliance. This role will serve as the central point of contact for vendor oversight, working cross-functionally with Finance, Legal, IT, and business units to optimize vendor performance and safeguard enterprise interests. Principal Responsibilities: Vendor Lifecycle - Design, build and lead end-to-end vendor processes including onboarding, coordination of contract execution, performance monitoring, and offboarding. - Maintain a centralized vendor master file with active coordination across departments. Budget and Financial Oversight - Collaborate with the Chief Technology Officer and then with Finance where needed to monitor vendor spending, ensure budget adherence, and support cost optimization initiatives. - Where applicable, manage the Capitalization of internal and external colleagues where their roles are marked for evaluation and build and execute these quarterly requirements. - Develop and continuously improve reporting capabilities for Upper Management to track budget deviations across business units. Vendor Relationship Management - Serve as the primary tactical liaison for strategic vendors, fostering long-term partnerships and resolving conflicts. Risk and Compliance - Perform vendor risk assessments and categorize vendors by criticality and exposure. - Ensure compliance with internal policies and external regulations (e.g., NYDFS). - Coordinate due diligence efforts and manage third-party risk questionnaires. - Oversee the overall execution of the Third-Party Risk Management Program. Process Improvement and Governance - Develop and implement vendor management policies, procedures, and governance frameworks. - Support audits and provide documentation for regulatory reviews and internal controls Knowledge, Skills, and Abilities: - Bachelor’s degree in business administration, Information Technology, Finance, Supply Chain, or related field. - 5+ years of experience in vendor management, procurement, or compliance. - Strong understanding of contract negotiation, vendor performance metrics, and risk frameworks. - Excellent verbal and written communication, analytical, and project management skills. - Ability to work independently and manage multiple vendor relationships simultaneously. - Strong planning, structure and analytical skills - Must have ability to collaborate and solve difficult problems, combining the ability to prioritize and function well in a dynamic environment - Ingrained sense of accountability and ownership - Continuous drive for learning, pushing technical limits, and finding new solutions - Experience with GRC tools and third-party risk platforms is a plus - Adaptability and growth mindset. Thrives in a collaborative environment and continuously seeks opportunities for improvement Special Working Conditions: - Fast-paced environment - Must be able to interact effectively with various levels of management - Must be able to adapt and implement new control procedures as necessary - Must be able to proactively and effectively communicate status updates to upper management as required - Remote work capability with secure and reliable internet connection Technical, Computer, And System-Specific Skills Required: - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Ability to learn any other appropriate program or software system used by the firm as necessary - Proficiency in Microsoft Office Suite: Expert level in Microsoft Word for document creation, formatting, and template management. - Document Management Systems: Experience with SharePoint, or similar platforms for document storage, collaboration, and version control. #LI-JW2 #LI-REMOTE Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. Position Summary: The Analyst for Vendor Management is responsible for overseeing the full lifecycle of vendor relationships—from onboarding through offboarding—ensuring alignment with organizational goals, budgetary controls, risk mitigation, and regulatory compliance. This role will serve as the central point of contact for vendor oversight, working cross-functionally with Finance, Legal, IT, and business units to optimize vendor performance and safeguard enterprise interests. Principal Responsibilities: Vendor Lifecycle - Design, build and lead end-to-end vendor processes including onboarding, coordination of contract execution, performance monitoring, and offboarding. - Maintain a centralized vendor master file with active coordination across departments. Budget and Financial Oversight - Collaborate with the Chief Technology Officer and then with Finance where needed to monitor vendor spending, ensure budget adherence, and support cost optimization initiatives. - Where applicable, manage the Capitalization of internal and external colleagues where their roles are marked for evaluation and build and execute these quarterly requirements. - Develop and continuously improve reporting capabilities for Upper Management to track budget deviations across business units. Vendor Relationship Management - Serve as the primary tactical liaison for strategic vendors, fostering long-term partnerships and resolving conflicts. Risk and Compliance - Perform vendor risk assessments and categorize vendors by criticality and exposure. - Ensure compliance with internal policies and external regulations (e.g., NYDFS). - Coordinate due diligence efforts and manage third-party risk questionnaires. - Oversee the overall execution of the Third-Party Risk Management Program. Process Improvement and Governance - Develop and implement vendor management policies, procedures, and governance frameworks. - Support audits and provide documentation for regulatory reviews and internal controls Knowledge, Skills, and Abilities: - Bachelor’s degree in business administration, Information Technology, Finance, Supply Chain, or related field. - 5+ years of experience in vendor management, procurement, or compliance. - Strong understanding of contract negotiation, vendor performance metrics, and risk frameworks. - Excellent verbal and written communication, analytical, and project management skills. - Ability to work independently and manage multiple vendor relationships simultaneously. - Strong planning, structure and analytical skills - Must have ability to collaborate and solve difficult problems, combining the ability to prioritize and function well in a dynamic environment - Ingrained sense of accountability and ownership - Continuous drive for learning, pushing technical limits, and finding new solutions - Experience with GRC tools and third-party risk platforms is a plus - Adaptability and growth mindset. Thrives in a collaborative environment and continuously seeks opportunities for improvement Special Working Conditions: - Fast-paced environment - Must be able to interact effectively with various levels of management - Must be able to adapt and implement new control procedures as necessary - Must be able to proactively and effectively communicate status updates to upper management as required - Remote work capability with secure and reliable internet connection Technical, Computer, And System-Specific Skills Required: - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Ability to learn any other appropriate program or software system used by the firm as necessary - Proficiency in Microsoft Office Suite: Expert level in Microsoft Word for document creation, formatting, and template management. - Document Management Systems: Experience with SharePoint, or similar platforms for document storage, collaboration, and version control. #LI-JW2 #LI-REMOTE Click here for some insight into our culture!

• Partner with Finance, Procurement, Supply Chain, and Compliance teams to gather, analyze, and document business requirements. • Translate business needs into functional specifications for NetSuite and Coupa implementations and enhancements. • Lead process mapping, gap analysis, and future-state design initiatives. • Serve as a functional expert for NetSuite modules including: Financials (GL, AP, AR, Fixed Assets), Procure-to-Pay (P2P), Order-to-Cash (OTC), Inventory & Supply Chain. • Configure and support workflows, saved searches, reports, roles, and permissions. • Support integrations with Coupa, banking systems, and third-party applications. • Assist with month-end, quarter-end, and audit activities. • Act as a hands-on functional lead for Coupa: Requisitions, PO, Invoicing, Expenses, and Supplier Management. • Troubleshoot integration issues between Coupa and NetSuite. • Drive process improvements to enhance P2P efficiency and controls. • Ensure systems and processes align with SOX, GxP, and internal controls. • Support system validation documentation (e.g., requirements, testing, traceability). • Participate in audits and inspections as needed. • Lead UAT planning and execution, defect management, and sign-off. • Develop training materials and conduct end-user training. • Provide post-go-live support and continuous improvement.

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Job Responsibilities As a Business Analyst, you work closely with our customers and Development team. You are responsible for analyzing, capturing, and prioritizing the requirements for the new customer experience initiatives of our customers. You will need to manage customer expectations and help them to translate their vision into a project that can be implemented within time and budget. The job comes with great responsibility and offers the opportunity to work side by side with our customers and guide them to achieve desired outcomes. Typical responsibilities include: • Gather, define, and prioritize requirements of the project in close collaboration with the client • Write functional requirements using use case specifications or user stories • Perform business process gap analysis and manage requirement change • Act as "product owner" for the project to guide the team making the right choices to maximize project & customer success • Collaborate closely with technical teams to configure / optimize the customer experience Skills / Experience / Qualification Types of experience & skills that we are looking for: • University education and degree (preferable business or IT related), and strong academic record • Minimum of 3-8 years of experience in a similar role • Minimum of 5-8 years of experience in a client facing position • Experience working in the scrum environment • Experience in requirements management and/or process modeling • Knowledge of multiple development methodologies, e.g. RUP, Kanban, SCRUM, Waterfall • Excellent written and verbal skills in English • Perseverance and pragmatism to solve complex problems • Ability to perform under pressure • Ability to work in a multicultural and international environment Desirable: • Experienced in business processes and forms solutions • Experience in banking industry • Experienced in requirement management tools • Experienced in project management tools • Experienced with e-commerce #LI-KO1 #LI-Hybrid