ABOUT WORKSTAND: Workstand provides commerce software, marketing services, and data solutions to help independent bicycle retailers and suppliers achieve profitable growth. Workstand isn’t your typical software company or your typical bike industry company. We are a privately owned small business serving an important niche, striving for mutual success and sustainability for every retailer and supplier in the cycling industry. Workstand has been voted one of Outside Magazine's Best Places to Work for six years. We offer fully remote work with an engaging culture, compelling work, and strategic clarity. All clients are in the bicycle industry, so work days are fun and interesting. We support one another and achieve our goals as a team. Each person, at every level, has an impact. Total Rewards and Perks include; fully remote work environment, flexible scheduling, comprehensive medical, dental, and vision packages for employees and eligible family members, 401(k) plan, paid volunteering, paid professional development, and discounts on products, bikes, and gear. We offer an accrued PTO program of 14 days in your first year as well as sick time and ten paid holidays. Employees are eligible for bonuses. JOB PURPOSE: The Sales Manager develops and leads a high-performing sales team, driving revenue growth through a repeatable, data-driven sales process. This role owns outbound execution, team performance, and sales processes, while partnering closely with the Marketing Team to improve lead generation and conversion. The Sales Manager will sell directly, build strategic external relationships, and champion the Workstand platform in the market. This is a revenue-generating leadership role with a base salary and commission component tied to team and individual performance. REPORTING STRUCTURE: This position is part of the Sales Department and reports to the President. This position has direct reports and is a remote position. JOB FUNCTIONS: - Manage Sales Team performance using clear metrics, modern SaaS sales methodologies, and scalable, repeatable, documented processes. - Establish and maintain a normalized outbound motion (process, activity expectations, reporting cadence) and review results regularly with the team. - Create and own revenue targets and leading indicators, along with coaching all levels of team members on progressing opportunities through each funnel stage. - Recruit, onboard, and continuously coach direct reports, holding team members accountable while leading tough performance conversations when needed. - Champion the Workstand Platform: Serve as an expert and advocate for the services value proposition. Educate prospects and internal stakeholders through demos, webinars, presentations, podcasts, and other public-facing opportunities. - Assist in coordinating marketing campaigns and testing to improve lead quality and conversion; contribute to continuous improvements in lead generation and nurture. - Maintain pipeline hygiene and forecasting discipline; use CRM insights to coach the team and support marketing initiatives. - Be hands-on with selling, including relationship building with key suppliers, outside reps for referrals, and high-value prospects (some travel expected). - Develop partnerships that support lead generation, brand building, and retention of existing clients. - Analyze the Competitive Landscape: Monitor competitors and document insights, helping Workstand understand its market position and make strategic decisions. - Manage the Sales Team commission and bonus structure. This is not a comprehensive list of possible responsibilities, tasks and duties. There are a variety of other duties that will need to be completed on an as needed basis. QUALIFICATIONS: - 6+ years of sales experience, with professional experience leading and/or developing a sales team. - Proven track record of meeting/exceeding targets; comfortable being hands-on in the deal cycle. - Experience building or scaling outbound sales processes and implementing consistent performance management. - Strong command of CRM best practices (pipeline management, forecasting, reporting, coaching through data), Hubspot experience is a plus. - Excellent coaching, communication, and accountability skills, including comfort with direct feedback and difficult conversations. - Highly motivated and resilient—driven to sell and coach through changing market conditions. Limited domestic travel is a requirement.

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account Manager, you will serve as the primary point of contact for a portfolio of existing SaaS customers, partnering closely with cross-functional teams to deliver exceptional customer outcomes. You will maintain and grow customer relationships, drive product adoption, manage renewals, and identify strategic expansion opportunities that deliver measurable business value. This is an exciting opportunity to blend customer success and sales expertise to help customers realize the full potential of PagerDuty’s platform while driving revenue growth. The ideal candidate is a proactive relationship builder with strong commercial acumen, a passion for data-driven customer management, and experience with SaaS products and AI-driven insights. KEY RESPONSIBILITIES - Own a portfolio of existing customers to ensure adoption, value realization, and retention. - Develop and execute account plans that drive renewals, mitigate churn risk, and uncover expansion opportunities. - Present and negotiate renewal proposals, structure multi-year options, and manage contract value through strategic account management. - Monitor customer health using usage analytics, telemetry, and business insights to identify and address risks early. - Collaborate cross-functionally with Legal, Sales Operations, and Renewals teams to ensure smooth contracting, forecasting, and reporting processes. - Maintain strong product knowledge and deliver consultative guidance to drive configuration optimization and feature adoption. BASIC QUALIFICATIONS - 7+ years of combined customer-facing experience, including Account Management, Customer Success, or Renewals. - 4+ years of proven success managing renewals and growth within a SaaS environment. - Experience using Salesforce (SFDC) and analytics tools such as Gainsight, Tableau, or Looker. - Bachelor’s degree or equivalent experience. PREFERRED QUALIFICATIONS - Demonstrated ability to leverage data analytics and health metrics to manage and retain customer accounts. - Familiarity with the MEDDPICC and Command of the Message (COM) frameworks. - Experience working with enterprise software customers or in a DevOps environment. - Strong understanding of AI-powered tools and how they can be leveraged to drive efficiency and insight. - Proven history of achieving revenue and retention goals through consultative account management. - Self-starter with strong collaboration, negotiation, and problem-solving skills. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: - Competitive salary - Comprehensive benefits package - Flexible work arrangements - Company equity* - ESPP (Employee Stock Purchase Program)* - Retirement or pension plan* - Generous paid vacation time - Paid holidays and sick leave - Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO - Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* - Paid volunteer time off: 20 hours per year - Company-wide hack weeks - Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking an Account Executive (AE) to join our high-performing, customer-focused team! As an Account Executive, you will drive growth and expansion within an established customer portfolio, combining strategic account management with consultative enterprise selling. You’ll partner with C-level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption. This is an exciting opportunity to shape the customer’s journey, close high-value deals, and accelerate PagerDuty’s growth in the enterprise market. The ideal candidate is a relationship-driven sales professional who thrives in complex deal cycles, excels at executive engagement, and is passionate about delivering customer impact through innovative SaaS solutions. KEY RESPONSIBILITIES - Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities. - Build and maintain trusted executive relationships through regular in-person engagement and consultative selling. - Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning. - Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI. - Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities. - Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework. - Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention. BASIC QUALIFICATIONS - 8+ years of experience in enterprise B2B sales, account management, or expansion roles within SaaS or cloud software. - Proven success managing a quota in complex, long-cycle enterprise sales. - Demonstrated experience selling to and influencing C-level executives. - Proficiency with Salesforce (SFDC) for pipeline management and forecasting. - Bachelor’s degree or equivalent experience. PREFERRED QUALIFICATIONS - Expertise applying MEDDICC and Command of the Message (COM) methodologies. - Experience managing high-value accounts - Track record of success with multi-product sales and solution-based selling models. - Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments. - Strategic thinker with exceptional communication, negotiation, and relationship-building skills. The base salary range for this position is $130,000 - $154,000 USD. This role may also be eligible for bonus, commission (50/50 split), equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: - Competitive salary - Comprehensive benefits package - Flexible work arrangements - Company equity* - ESPP (Employee Stock Purchase Program)* - Retirement or pension plan* - Generous paid vacation time - Paid holidays and sick leave - Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO - Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* - Paid volunteer time off: 20 hours per year - Company-wide hack weeks - Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

The Role: Fusion Risk Management is expanding our world-class sales organization with a high-performance Senior Enterprise Account Executive. If you're currently closing complex SaaS deals in the Fortune 1000, consistently overachieving $1M+ quotas, and driving your own pipeline-we want to talk. You'll be selling Fusion's leading risk and resilience platform into large enterprise accounts. This isn't a transactional role-it's a strategic, consultative sales position for a proven operator who can navigate the enterprise buying process with confidence and precision. Knowledge, Skills, and Abilities: - Own the full sales cycle from lead generation through contract execution - Drive net-new business across Fortune 1000 logos - Build and execute strategic territory and account plans - Engage and influence C-level stakeholders to close six- and seven-figure deals - Partner cross-functionally with sales engineering, product, and customer success teams - Demonstrate disciplined use of Salesforce; forecast accuracy is critical - Represent the Fusion Framework® with fluency in competitive environments Qualifications (Education and Experience): - Currently employed in enterprise SaaS sales, actively closing complex deals - Consistent success exceeding $1M+ quotas over the past 3+ years - Proven ability to independently build and manage a sales pipeline - Deep understanding of enterprise buying behavior and long sales cycles - Experience selling into the Fortune 1000 - Bachelor's degree or equivalent practical experience - SaaS experience is required Milestones for the First Six Months: In month 1: - Product Mastery: Complete platform training and demonstrate fluency in the Fusion Framework®, including its differentiators and key use cases. - Process Familiarization: Shadow top-performing reps, attend sales team calls, and become fully proficient in Fusion's sales methodology, CRM (Salesforce), and forecasting practices. - Internal Network Building: Establish working relationships with key internal stakeholders including Sales Engineering, Customer Success, Marketing, and Product teams. In month 3: - Territory Plan Development: Deliver a detailed strategic territory plan with prioritized target accounts, stakeholder maps, and engagement strategies. - Pipeline Generation: Begin outreach and qualification of pipeline opportunities, focusing on Fortune 1000 prospects; demonstrate at least 3-5 high-quality opportunities in early stages. - Market Messaging Proficiency: Confidently deliver tailored value propositions to different buyer personas, particularly C-level stakeholders. In month 6: - Active Deal Engagement: Be fully engaged in at least 2-3 complex deal cycles, ideally with one progressing toward contract stage. - Pipeline Maturity: Maintain a healthy pipeline (minimum 3x quota coverage) with a mix of early, mid, and late-stage opportunities aligned to forecast. - Early Wins or Proof Points: Close or progress at least one strategic win or high-value proof-of-concept that demonstrates product-market fit and buyer commitment. Compensation & Benefits: The annual base salary range for this position is $120,000-150,000, depending on the candidate's experience, qualifications, and relevant skill set. The position is also eligible for variable commissions. In addition, Fusion offers a comprehensive suite of employee benefits including but not limited to medical, dental, vision, and a 401(k) plan. Disclaimers: Fusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, pregnancy, military service or discharge status, genetic information, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.