• Provide advanced customer support in a production environment for Momentum Financials • Maintain and resolve a workload of tickets and communicate statuses and impediments within project tracking tools • Analyze project documentation and test in non-production environments to provide complete resolutions to stakeholders in a timely manner • Facilitate meetings, workshops, and interviews with stakeholders to gather, validate, and review ticket issues • Collaborate with government employees, developers, testers and Momentum SMEs to ensure requirements are clearly understood and implemented correctly • Support system configuration, testing, validation activities, and execution support • Work on Momentum enhancements and defect tracking and fixes • Perform impact analyses for proposed system changes, releases, and patches • Utilize SQL queries for data extracts • Assist in troubleshooting Momentum production issues by analyzing system behavior, reviewing data, and coordinating with technical team to identify root causes and recommend solutions • Ensure deliverables comply with project standards, governance processes, and documentation requirements • Provide status updates, risks, and recommendations to leadership and stakeholders • Contribute to continuous process improvement and help identify opportunities to optimize Momentum functionality and reporting • Maintain Knowledge Articles for Tier 1 • Utilize Artificial Intelligence to streamline processes, improve communication and reduce costs

• Execute hands-on remediation tasks across NERC CIP standards CIP-003 through CIP-013 as directed by the audit readiness lead • Implement technical and procedural controls to close compliance gaps identified through gap assessments and mock audit findings • Compile, organize, and QA/QC compliance evidence packages in support of WECC audit submission • Document remediation activities, control test results, and closure evidence with precision • Coordinate with internal IT, OT, and compliance staff to validate remediation completion across technical and regulatory domains • Support cyber asset identification, BES Cyber System categorization, and control implementation activities • Maintain detailed work logs in support of T&M billing and audit trail requirements • Escalate blockers and risks to engagement lead without delay

Role Description We are looking for a Strategic Analyst for our innovative AI Social Discovery product, who will identify business growth opportunities through the analysis of marketing, product, financial, and payment data. Additionally, they will have the opportunity to develop financial models, conduct competitor analysis and market research, and provide recommendations for strategic decisions. The analyst will work with cross-functional teams to increase product performance & optimize customer experience. - Analyze & interpret large data sets related to marketing, product, financial, and payment data to identify trends, insights, and opportunities for business growth; - Design and implement financial models that align with business objectives; - Conduct competitor analysis and market research to inform strategic decisions; - Provide strategic recommendations based on data-driven insights to optimize the customer journey, product performance, and marketing ROI; - Conduct financial analysis, including budget tracking, profitability analysis, and cost-benefit assessments for marketing and product initiatives; - Develop and analyze key performance indicators (KPIs) to evaluate business performance and identify areas for improvement; - Work closely with marketing, product, and finance teams to ensure alignment and performance tracking. Qualifications - 2+ years of experience in Big4, IB, PE, VC, or other consulting & investment related positions; - Ability to decompose, analyze and interpret key financial and operational business metrics; - Ability to work collaboratively with cross-functional teams; - Strong quantitative, analytical and problem-solving skills; - Financial modelling skills; - Advanced skills in conducting research and visualizing it in the form of presentations; - Advanced level of English. Requirements - Basic understanding of key product metrics for mobile applications (such as ROI, customer acquisition cost, LTV); - Experience in using data analysis tools (such as SQL, Tableau, Power BI); - Understanding the capabilities and limitations of major mobile intelligence services (SimilarWeb, Sensor Tower, App Annie, etc.); - Experience with popular analytics tools for mobile applications (Amplitude, Mixpanel, AppsFlyer, etc.). Soft Skills - Ownership — you don’t need approval to solve a business problem, which you identified as a result of your own initiative; - Efficiency — is the ability to show results with minimal effort; - Communication — you don’t have a problem with telling stories starting from the end; - Hard-working — work should be done; - Commitment — extra-mile attitude. Benefits - Services of a corporate doctor, and after the probationary period - health insurance in Ukraine; - 20 working days of paid vacation per year, unlimited sick leave; - All equipment necessary for work; - Access to top-tier courses, corporate online meetups, lectures, a comprehensive library, and 11 professional internal communities for career development; - Comfortable offices in Kyiv's Podil district with secure shelters. In the offices, you don't have to worry about the routine: breakfasts, lunches, lots of snacks and fruits, lounges, massages and other benefits of office life are waiting for you 🙂

• Validate requirements with product owners • Dive into the source code and data structures of complex legacy systems • Translate business needs into clear domain models • Support engineering teams in selecting optimal implementation patterns • Design APIs, data models, and integration contracts • Proactively identify scalability constraints and architectural risks