Job Closed
This listing is no longer active.
SharkNInja is a global leader in the housewares and small appliances industry, providing innovative vacuum cleaners via the company’s Shark brand and serving
Quality Engineer - Indoor Heated
Location
United States
Posted
65 days ago
Salary
$60K - $115.2K / year
Seniority
Junior
Job Description
Quality Engineer - Indoor Heated
SharkNinja
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. We are seeking a detail-oriented, passionate, and dynamic individual to join our New Product Quality Team. In this critical role, you'll leverage data and consumer insights to drive continuous improvement across product and process quality. Working cross-functionally with Engineering, Customer Experience, Marketing, Supply Chain, Creative, Industrial Design, Manufacturing, and Executive Leadership, you will play a central role in ensuring our products meet and exceed consumer expectations pre and post-launch. This is a rare opportunity to experience unparalleled collaboration and visibility across the organization while making a meaningful impact on product performance and customer satisfaction. Key Responsibilities - Analyze customer complaints and field failures to identify root causes and lead actionable engineering or customer-facing initiatives. - Act as the voice of the customer, coordinating and tracking corrective actions, follow-ups, and detailed reporting. - Drive continuous improvement efforts by reducing and preventing non-conformances, while defining metrics to evaluate success. - Collaborate with suppliers on 8D responses and corrective actions, supporting investigation reports and resolution updates. - Participate in design reviews (DFMEA, safety reviews), ensuring all quality requirements are met across documentation and manufacturing processes. - Monitor and analyze macro-level consumer experience to identify product performance trends and experience detractors. - Partner with the Customer Excellence team to track consumer sentiment and field reception of products. - Lead cross-functional issue tracker meetings, delegate actions, and maintain accountability across teams. - Evaluate engineering changes (ECNs) to ensure they do not negatively impact product quality. - Track and manage digital escalations, providing clear, accurate customer-facing responses. - Own product health reporting and drive enhancements toward a five-star user experience through iterative design improvements. - Proactively seek process efficiencies to maximize team effectiveness and impact. - Act as a product expert across cross-functional teams, addressing concerns and providing guidance. - Regularly present updates, insights, and strategic recommendations to senior leadership. Qualifications - Bachelor's degree in Mechanical Engineering, Quality, Product Development, Human Factors Engineering, or a related field. - 2+ years of relevant experience, ideally within consumer goods or a fast-paced product environment. - Strong analytical, problem-solving, and root-cause analysis skills. - Ability to handle multiple projects and priorities with a high level of organization and independence. - Excellent written and verbal communication skills, including report writing and presentations. - Highly collaborative team player with strong interpersonal skills. - Demonstrated ability to drive change, influence cross-functional teams, and lead initiatives. - Solid understanding of: - Product development lifecycles - Design and document change control - CAPA processes - Manufacturing and process control methodologies - Verification and validation procedures - Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with SharePoint is a plus. - Strong business acumen with an external focus - customer-centric mindset and awareness of industry trends. - Ability to thrive in a fast-paced, deadline-driven environment. - Willingness and ability to travel as needed. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $60,000-$115,200 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice - For candidates based in all regions, please refer to this Candidate Privacy Notice. - For candidates based in China, please refer to this Candidate Privacy Notice. - For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company-sponsored outings, Company sponsored family events, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Volunteer in local community, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Generous parental leave, Health insurance, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Paid volunteer time, Onsite gym, Open office floor plan, Paid holidays, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Relocation assistance, Free snacks and drinks, Team based strategic planning, Team workouts, Continuing education available during work hours, Tuition reimbursement, Mandated unconscious bias training, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Employee-led culture committees, Hybrid work model
Related Guides
Related Categories
Related Job Pages
More QA Automation Engineer Jobs
Automation Engineer
Crimson EducationCrimson Education, a fast-growing company founded in 2013, aims to transform education by providing advanced technology and holistic advisory services that connect students and pro
Role Description Crimson runs on a sprawling ecosystem of internal tools, automations, and integrations: AI-powered phone call analysis informs salespeople and suggests what to sell, automated pipelines raise Finance invoices directly from signed Pandadoc contracts, Slack workflows inform tutor allocation algorithms on the Crimson App, and more. Your work is to directly build and maintain this ecosystem, and is the engine for our global growth: you’ll impact Sales, Finance, and Service Delivery teams across 28 markets. You’ll report to the Lead Automation Engineer and work with significant autonomy on scoped projects. The core architecture and patterns are established – your job is to build within them, quickly and cleanly. You'll receive structured project briefs and own the implementation and execution of features. You're expected to identify gaps, ask the right questions, and flag ambiguity early – not wait for a perfect spec. Responsibilities - Ship Features People Actually Use: - Build and deploy features that internal teams and end users rely on daily. - Work from detailed implementation plans, ship within an established codebase, and put everything through code review. - Success isn't "it works" – it's "they use it." Use AI tools to accelerate your work. - Extend AI-Powered Systems: - Maintain and improve features like chat copilots, recommendation engines, transcript intelligence, and document generation. - Write edge functions, refine prompts, adjust extraction schemas, and debug output quality. - Build Integrations & Replace Manual Work: - Connect and maintain integrations across Crimson’s systems (Salesforce, NetSuite, Slack, PandaDoc, etc.). - Automate routine manual tasks with appropriate tools. What You'll Work With - Backend: Supabase Edge Functions (Deno, TypeScript) - Database: PostgreSQL with pgvector, JSONB, Snowflake - AI: OpenAI API (GPT, Whisper), prompt engineering, tool calling - Integrations: Salesforce, Slack (Bolt), AWS Lambda, NetSuite, and others - Tools: Git/GitHub, Metabase (reporting) Qualifications - 2+ Years Shipping Code: This is a code-first role. Expected to solve problems through custom engineering (Scripts, APIs, and SQL). - LLM Familiarity: Experience with LLM APIs and understanding of prompts, tokens, and structured outputs. - Builds Within Systems: Follow established patterns, test edge cases, and treat code reviews as collaborative opportunities. - Self-Directed Problem Solver: Gather context, reach out to the right people, and drive issues to resolution. - Clear Written Communicator & Technical Logic: Explain implementation choices and communicate effectively in writing. Your First 30–60 Days - In your first month, ship a feature or integration end-to-end within the existing codebase. - By day 60, gain context across multiple systems and pick up work with minimal hand-holding. Why This Role - This isn’t a maintenance gig; the ecosystem is growing quickly. - Real ownership of features from day one, with structure and support to deliver them well. - Clear growth path as the automation function scales. Benefits - Rapidly growing start-up with a flexible working environment. - Limitless development and exposure; internal promotions made up 33% of all recruitment last year. - $1000 individual training budget per year. - Psychologist on staff. - Insightful fireside chats and workshops for team support. - Radical Candor feedback approach. - Global player with 28 markets; most roles have remote working options.
J’ai évolué pendant plus de 10 ans dans le domaine du construction et de la restauration. Mon emploi actuel est stable, mais je ressens un besoin profond de me réaligner avec ce qui me passionne depuis toujours : la technologie et les analyses d'affaires. Je n’ai pas encore de poste officiel en tech, mais j’ai souvent été la personne qui résoude les problèmes informatiques, met à jour les plateformes, depanne et répare toute qui ne fonctionne pas. Mon objectif serait de rejoindre une entreprise ouverte à me donner ma première vraie opportunité dans ce domaine, tout en valorisant mes compétences transférables (auto-didacte, résolution des problemes et intelligence relationel). J’ai l’intuition que je pourrais m’épanouir pleinement dans un rôle où on allie créativité et stratégie.
Network Automation Engineer
Tyto Athene, LLCAt Tyto Athene, we harness the power of technology to provide solutions that shape the future.
Description Tyto Athene is seeking a Network Automation Engineer to design and implement scalable network orchestration and automation platforms across enterprise and tactical environments. This role applies software engineering and infrastructure automation practices to networking, enabling infrastructure to be deployed, configured, validated, and maintained through code. The engineer will work across networking, platform, and infrastructure teams to automate provisioning, configuration management, policy enforcement, and operational workflows. Responsibilities: - Interpret operational requirements and constraints. - Deploy and configure virtualized routers, firewalls, load balancers, and other network functions. - Configure overlay and underlay networks in virtualized environments. - Validate connectivity, routing, segmentation, and policy enforcement across distributed systems. - Convert manual deployment procedures into parameterized and reusable automation workflows. - Automate policy enforcement, compliance validation, and certificate lifecycle management (PKI/TLS). - Implement configuration drift detection and self-healing automation. - Document automation frameworks, deployment standards, and operational procedures. Engineers in this role may encounter challenges such as: - Automating configuration across multiple network vendors and platforms. - Managing overlay and underlay networks in hybrid and virtualized environments. - Converting manual operations into automated deployment pipelines. - Diagnosing connectivity, routing, and segmentation issues in distributed systems. - Maintaining configuration consistency across large-scale infrastructure. - Supporting mission-critical environments requiring high availability and rapid recovery. Automation and Platform Integration: - Develop infrastructure automation workflows integrated with CI/CD pipelines. - Convert operational procedures into repeatable Infrastructure-as-Code deployments. - Implement API-driven automation for network device configuration and orchestration. - Integrate network automation into broader platform engineering initiatives. Monitoring and Observability: - Integrate telemetry and monitoring into automated infrastructure workflows. - Provide visibility into network performance, service health, and operational events. - Support troubleshooting and root cause analysis across distributed environments. Qualifications Required: - 3+ years of network engineering experience. - 5+ years of experience with network automation using Ansible. - Experience with CI/CD pipelines for infrastructure or networking. - Linux administration fundamentals. - Experience with network APIs and data models such as REST, NETCONF, RESTCONF, YANG, and OpenConfig. - Familiarity with distributed systems concepts such as leader election, state replication, and distributed queues. - Experience with clustering or coordination tools such as Akka, Raft, Zookeeper, or Redis. - Understanding of system resource tuning for high-performance networking. - Experience with log analysis and service troubleshooting. - Exposure to containerized network functions. - Strong troubleshooting skills. Preferred: - Experience supporting mission-critical or high-availability networks. - Experience with network monitoring, management, or observability platforms. - Experience automating software-defined radio (SDR) or tactical RF deployments. - Familiarity with RF diagnostic, spectrum analysis, or wireless troubleshooting tools. - Experience with virtualized or containerized network functions. - Experience testing automated deployments in network simulation environments (e.g., GNS3, EVE-NG, Containerlab). Environment and Technologies You May Work With: - Ansible, Terraform, Python. - Git-based workflows and CI/CD platforms (e.g., GitHub Actions). - Virtualized network functions (routers, firewalls, load balancers). - Software-defined networking (SDN) platforms and overlay/underlay architectures. - Virtual switching and routing technologies (Open vSwitch, Linux bridges, virtual routers). - TCP/IP networking, routing, segmentation, and VPN technologies. - Network APIs and data models (REST, NETCONF, RESTCONF, YANG, OpenConfig). - Containerized network functions and distributed systems technologies. - Messaging or coordination systems (Akka, Raft, Zookeeper, Redis). - Network simulation and emulation environments (GNS3, EVE-NG, Containerlab). - Telemetry, monitoring, and log analysis platforms. - Software-defined radio (SDR) and RF diagnostics tools for tactical environments. Location: Remote Travel: 30-50%
• Identify automation opportunities • Partner with Operations, Support, and Technology to understand where manual effort and repetition create friction. • Focus on workflows that are high-volume, repeatable, and business-critical. • Help prioritize opportunities based on impact, risk, and feasibility. • Design and build automations • Build production-grade workflows using APIs, webhooks, and event-based systems. • Apply AI or LLMs for tasks such as classification, routing, summarization, or decision support, where they clearly add value. • Integrate with existing systems rather than replacing them. • Own reliability and iteration • Ensure automations are observable, testable, and maintainable. • Monitor behavior in production and improve solutions over time. • Reduce fragile one-off scripts in favor of reusable patterns.
