• Provide remote administrative support to a healthcare practice • Assist with patient coordination, managing records, scheduling appointments, and supporting telehealth operations. • Handle essential administrative tasks and patient communication remotely.

Position Summary Are you someone who enjoys organizing details and assisting others with travel arrangements from start to finish? We're currently expanding our remote support team and welcoming applicants for a Virtual Booking Specialist role. In this position, you'll help coordinate vacation reservations, review available travel options with clients, and keep itinerary information accurate throughout the planning process. This role is well suited for individuals who like structured tasks, communication-based work, and the flexibility of working from home. Previous industry experience is helpful but not required. Guided onboarding and ongoing learning resources are provided. Key Responsibilities - Assist clients with coordinating domestic and international vacation reservations - Help organize lodging, cruise itineraries, transportation, and activity selections - Review booking choices using authorized reservation platforms - Prepare confirmation details and maintain organized trip documentation - Provide general destination insights when appropriate - Respond to client questions through email, phone, or messaging tools - Support updates and adjustments to existing reservations - Maintain accurate digital records related to client travel plans - Participate in virtual training sessions and team updates Qualifications - Professional written and verbal communication skills - Comfort navigating online systems and multiple browser tools - Organization and attention to detail - Customer-facing or service-related experience - Interest in destinations, resorts, cruises, or guided travel experiences - Confidence reviewing options and helping clients compare selections - Additional language skills (a plus but not required) What This Role Includes - Flexible scheduling structure - Fully remote work environment - Ongoing virtual learning opportunities - Travel-related certification pathway available - Access to a personal booking platform - Eligibility for travel-related incentives and supplier programs Benefits - Enjoy coordinating details behind the scenes - Like supporting clients through planning steps - Prefer remote work flexibility - Are comfortable learning new digital tools - Want a position connected to the travel planning industry with growth potential

Role Description As a Medical Virtual Assistant, you will provide remote administrative support to a healthcare practice. This includes: - Assisting with patient coordination - Managing records - Scheduling appointments - Supporting telehealth operations Virtual medical assistants help clinics run efficiently by handling essential administrative tasks and patient communication remotely. Start Part Time: 20 to 30 hrs/week Pay: $7.00 to $9 / hour - depending on experience Willing to work on EST Hours Qualifications - Fluent in Creole and English (spoken and written) - Previous experience as a Medical Virtual Assistant, Healthcare VA, or Medical Office Staff - Comfortable speaking with patients and handling video calls - Familiarity with EHR/EMR systems - Knowledge of medical terminology and healthcare workflows - Strong organizational and communication skills - Ability to work US business hours - Reliable internet connection and professional home office setup - Quiet workspace suitable for patient communication Requirements - Fluent in Creole and English (spoken and written) - Previous experience as a Medical Virtual Assistant, Healthcare VA, or Medical Office Staff - Comfortable speaking with patients and handling video calls - Familiarity with EHR/EMR systems - Knowledge of medical terminology and healthcare workflows - Strong organizational and communication skills - Ability to work US business hours - Reliable internet connection and professional home office setup - Quiet workspace suitable for patient communication

• Assist clients as directed • Maintain client relations and refine internal processes that support COYL and clients • Manage communication between various clients’ upper management and employees, liaising with internal and external executives on projects and tasks • Plan and orchestrate work to ensure the client’s priorities are met, organizational goals are achieved, and best practices are upheld • Manage the professional and personal needs for various clients • Track detailed records in timekeeping system • Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to our virtual clients’ senior executives • Manage, coordinate, and arrange our virtual client’s travel and travel-related activities, including hotel booking, transportation, and meals • Perform administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contact database • Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with various clients and our company • Organize client communications • Answer phones for clients and relay messages • Plan client events • Respond to all requests within a maximum of 4 business hours • Navigate priorities while multi-tasking • All other tasks as needed