• Further development of department processes in Office Service • Analyze existing workflows and identify optimization potential • Support the introduction of new processes • Accompany change projects from concept through implementation • Ensure that new structures and processes are sustainably established

Role Description The Information Technology Management Assistant provides technical and analytical support for information systems, database management, and training technology environments in alignment with mission requirements supporting Department of Defense (DoD) training and program operations. This position supports the development, implementation, and maintenance of IT systems and data environments used to support training development, program management, and organizational operations. - Analyzes and defines data requirements and specifications to support system and program needs. - Supports the design, development, normalization, and implementation of databases for efficient data storage, retrieval, and management. - Responsible for supporting database administration activities, including: - Installation - Configuration - Monitoring - Performance tuning - Backup and recovery of database systems - Assists in maintaining database management system software, ensuring system reliability, integrity, and performance. - Supports planning for future data capacity requirements and assists in developing and administering data standards, policies, and procedures. - May support the development and implementation of data mining and data warehousing solutions to enhance data analysis and reporting capabilities. - Evaluates and provides recommendations on emerging database technologies and system architectures to improve system performance and scalability. - Ensures the application of information security and information assurance policies, principles, and practices in all aspects of data management and system operations. - Analyzes system requirements based on business needs, risks, and cost considerations. - Supports the evaluation, selection, installation, and validation of system software, including compilers, utilities, and related tools. - Assists in integrating hardware and software components within the systems environment. - Monitors and fine-tunes system performance and supports the evaluation of new systems engineering technologies and their impact on the operating environment. - Ensures that cybersecurity and information assurance requirements are incorporated into all system and data management activities. - Supports training development environments and IT systems used for instructional delivery, collaborating with program staff and technical teams to ensure systems effectively support mission and training objectives. Qualifications - Minimum of five (5) years of experience supporting information technology systems, database management, or related technical support activities. - Knowledge of information security and information assurance principles and practices as applied to IT systems and data management. - Strong analytical and problem-solving skills with the ability to assess technical requirements and recommend solutions. - Proficiency using Microsoft Office 365 Suite and other enterprise tools to support documentation and reporting. - Strong written and verbal communication skills, including the ability to document technical processes and communicate with technical and non-technical stakeholders. - Ability to work independently and collaboratively while managing multiple priorities in a fast-paced environment. Requirements - Experience supporting Department of Defense (DoD) or U.S. Navy IT and training environments. - Experience supporting systems aligned with Naval Education and Training Command training programs. - Familiarity with enterprise database platforms, data management tools, or cloud-based data environments. - Experience supporting learning management systems (LMS), training systems, or instructional technologies. - Experience supporting cybersecurity frameworks and compliance requirements in government systems. - Experience evaluating and implementing emerging technologies within enterprise IT environments. Education - Bachelor’s degree in Information Technology, Computer Science, Information Systems, Data Management, or a related field. - Equivalent relevant experience supporting database management, systems administration, or information technology environments may be considered in lieu of formal education where appropriate.

• Beratung von Interessenten und Teilnehmenden zu Fördermöglichkeiten und passenden Weiterbildungsangeboten • Kommunikation mit Kund:innen, Interessenten, Teilnehmenden und Trainer:innen per Telefon und E-Mail in deutscher und englischer Sprache • Pflege, Verwaltung und Aktualisierung teilnehmer-, förder- und abrechnungsrelevanter Daten • Mitarbeit bei der vorbereitenden Buchführung einschließlich Rechnungsprüfung sowie Kontrolle von Zahlungsein- und -ausgängen • Eigenständige Planung und Umsetzung ausgewählter Projekte zur Weiterentwicklung unserer Kundenkommunikation und zur Stärkung der Sichtbarkeit unserer Weiterbildungsangebote • Administrative Abwicklung Online- und On-Campus-Seminare einschließlich Sicherstellung eines reibungslosen Ablaufs

Role Description PDR‑Team, Inc. is seeking a high‑performing Business Development Manager to drive national growth within the automotive hail‑repair industry. This role is fully remote, supported by our Lewisville, Texas home office for training, collaboration, and team meetings. - Insurance‑Focused Business Development - Sell PDR‑Team’s solutions to insurance claims personnel (adjusters, supervisors, claims managers). - Build and maintain relationships with catastrophe (CAT) adjusters and field teams. - Secure contracts with insurance carriers, MSOs, dealerships, and independent body shops. - Present PDR‑Team’s technology platform, customer‑experience differentiators, and workflow efficiencies. - Clearly communicate ROI, cycle‑time reductions, and operational performance benefits. - Insurance Claims Process Expertise - Guide clients and policyholders through the hail‑damage claims process from FNOL to completed repair. - Coordinate with adjusters regarding supplements, documentation, and approvals. - Ensure documentation accuracy and adherence to carrier standards. - B2C Field Sales & Event Support - Generate leads during hail deployments through canvassing and field outreach. - Educate leads on repair workflows and digital intake options. - Provide client onboarding at active hail events, ensuring smooth intake and expectation clarity. - Track all lead flow and client activity using HCP software. - Repair Operations & On‑Site Support - Oversee repair operations at drive‑in centers and partner shops during deployments. - Ensure repair quality, operational efficiency, and top‑tier client experience. - Maintain communication between clients, technicians, and insurance teams. - Deliver in‑person onboarding and support for new partners during hail events. Qualifications - Experience selling to insurance claims department personnel - Preferred: Experience working directly with catastrophe (CAT) adjusters - Strong understanding of hail‑damage insurance claims - Ability to sell technology solutions and customer‑experience value - Proven business development or sales success - Excellent communication and relationship‑building skills - Ability to travel nationwide - Highly organized, self‑driven, and effective in a remote environment Requirements - Location: Remote (Nationwide Travel Required) - Home Office: DFW – Lewisville, Texas - Employment Type: Full‑Time Benefits - Bonus based on performance - Opportunity for advancement - Training & development Compensation - Competitive full‑time salary: $80,000 – $100,000, based on experience and performance capabilities. - High Contract‑Completion Commission Model - Contract Completion Commission paid when a contract is executed and generating repair volume - Scaled based on contract type (Insurance Carrier, MSO, Dealership, Independent Body Shop) How to Apply If you excel at building insurance‑industry relationships, selling technology‑enabled customer‑experience solutions, and providing high‑touch client onboarding during hail events, we want to hear from you. Flexible work from home options available.