Job Description: Vertex Inc. is a remote-first global organization that stands out for its commitment to innovation, collaborative culture, and focus on employee growth—our cutting-edge tax technology solutions power global commerce and creativity thrive. Join us to make a meaningful impact and advance your career in a supportive, dynamic workplace! 2026 Summer Intern Program – Tax Research This program offers hands-on experience across multiple departments in Tax Research. This group is great for students passionate about tax law, compliance, and technology. Our Tax Research teams ensure that our products are up to date with the latest tax rates, regulations, and compliance requirements worldwide. The internship program includes comprehensive orientation, networking events, career guidance, and collaborative projects. Roles and Responsibilities As a Tax Research Summer Intern, you will gain hands-on experience with tax complexities, data acquisition, jurisdictional research, and database updates, while auditing tax rates, supporting project execution, and utilizing Vertex software tools to contribute to product success. Interns will join the following team, completing meaningful projects that align with key business initiatives. - Tax Research Tax Compliance. Essential job functions: - Keep track of sources where VAT/GST compliance changes are announced and maintain links to the right tax office websites. - Monitor these changes in the respective VAT/GST legislation on a continuous basis and obtain information from tax authorities, where needed. - Provide daily ad-hoc support to team members maintaining existing countries and returns/reports in our scope. - Provide daily ad-hoc support to team members dealing with customer requests. - Provide daily ad-hoc support to team members implementing new countries. - Actions items and daily activities change based on actual priorities. What We’re Looking For - Current students pursuing a bachelor's or master’s degree in accounting, Finance, Taxation, Math or another Business-related field. - Strong interest in tax law, tax compliance, and/or the intersection of tax and technology. - Strong written and verbal communicative skills. - Detail-oriented, highly organized, and creative in Microsoft Office (including Excel), with strong organizational and analytical skills. Ability to work independently and collaboratively with core business hours. Other Qualifications The Winning Way behaviours that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners. - Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. - Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough. - Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. - Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. - Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions. Application Process We welcome applications from all students excited about starting a career in Tax Research. Our hiring process is designed to be fair and inclusive, ensuring equal opportunity for all applicants. After reviewing applications, selected candidates will be invited to a virtual interview with a recruiter, who will help align the candidate to the best-fit team. If you require any accommodations during the application or interview process, please let us know. We would be happy to assist. We look forward to learning more about you!

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. We are looking for an experienced tax professional to join our growing Tax team. The Senior Tax Accountant will gain exposure to a broad spectrum of international tax topics, playing a key role in global compliance, reporting, and research. Our Tax team owns Smartsheet’s global tax strategy, including the quarterly and annual income tax provision (ASC 740), federal and state compliance, and indirect tax reporting. In addition to managing complex filing cycles and global account reconciliations, the team navigates a variety of challenging tax technical topics. You will report to our International Tax Manager, who is based in the United States. Ideal candidates reside within the Pacific or Mountain time zones. You Will - Prepare workpapers for foreign income tax returns, quarterly estimated payments, and foreign-related US filings and calculations - Prepare value added returns (VAT), estimates, and accruals as we expand our global reach and filing obligations - Conduct tax research on international issues in multiple areas, including foreign R&D, Pillar 2, BEAT, foreign tax credits, and transfer pricing - Prepare account reconciliations and/or journal entries for all international tax related general ledger accounts - Manage tax depreciation for foreign entities, including processing multi-currency asset entries, performing detailed rollforwards, and calculating adjustments for tax provision and returns - Maintain documentation regarding internal tax processes - Assist with ad hoc tax projects and planning initiatives as required You Have - Bachelor’s degree in Accounting or Finance; CPA preferred - 5+ years tax or accounting experience in a public accounting firm or equivalent experience in a large corporate tax department - Proficient in Microsoft Office Suite and online tax research software - Strong written and verbal communication skills with the ability to document complex processes clearly - Detail-oriented, analytical and able to multi-task in a fast-paced environment - Driven problem-solver with the ability to adapt to evolving reporting requirements Current US Perks & Benefits: - Medical/vision and dental coverage options for full-time employees - 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) - Monthly stipend to support your work and productivity - Flexible Time Away Program, plus Sick Time Off - US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans - US employees receive 12 paid holidays per year - Up to 24 weeks of Parental Leave - Personal paid Volunteer Day to support our community - Opportunities for professional growth and development including access to Udemy online courses - Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account - Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $92,500—$126,250 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

• Proactive client engagement: Responsible for creating and managing new client mandates in DATEV, ensuring data quality and smooth operational processes • Review and improve processes: Identify optimization opportunities in workflows and consistently implement improvements • Use modern software solutions to automate and scale work processes • Client-oriented approach: Clear and understandable communication with clients • Contribute to shaping the firm: Drive automation and structural development and actively help build a future-focused tax advisory practice

We are hiring experienced Seasonal Customer Support Agents to provide support to customers using a major consumer tax software platform during peak US tax season. This is a fully remote work-from-home opportunity for candidates physically located within the United States. This is a short-term seasonal engagement with an immediate training start required. Contract Duration Approximately 6 to 8 weeks, based on business needs, training completion, and performance. Compensation & Contracting - Pay rate: $13 per hour - Payments are issued weekly on Fridays for the previous week’s approved hours - Contracts will be issued and managed via Skuad Training & Onboarding - Training is mandatory prior to onboarding - Candidates must be available to begin training immediately - Training must be successfully completed to move into production - Training will be paid only after successful completion and passing the required background screening Key Responsibilities - Provide inbound customer support via phone and chat - Assist customers with tax software navigation and product usage - Identify issues and apply the correct support workflows - Maintain accurate case documentation and interaction notes - Deliver professional, empathetic service aligned with brand standards - Escalate cases outside Tier 1 scope following defined routing procedures Technical & Work-From-Home Requirements (Mandatory) Agents must maintain a compliant home office environment, including: - Windows-based computer (Apple/macOS devices are not permitted) - Minimum Intel Core i5 processor (7th Generation or higher recommended) - 8 to 12 GB RAM - Minimum 250 GB of available storage - Wired internet connection (Wi-Fi-only setups are not permitted) - USB noise-canceling headset - Up-to-date antivirus or endpoint protection software - Ability to support secure browser or VPN configurations - Reliable power and internet connectivity are suitable for uninterrupted production work Requirements Location & Eligibility Requirements Applicants must: - Be physically located in the United States - Be legally authorized to work in the United States - Be 18 years of age or older - Hold a High School Diploma or GED equivalent - Be willing to undergo and pass the required background screening Background screening may include identity verification, criminal history review, and sanctions screening, in accordance with program requirements. Required Experience (Essential) Candidates must have prior experience supporting consumer tax software such as Intuit TurboTax or assisting customers during tax filing processes. This experience should include: - Guiding customers through tax return workflows and software navigation - Assisting users in locating prior-year returns, amendments, and account information - Troubleshooting basic product or technical “how-to” issues using knowledge bases or scripts - Supporting customers via inbound phone and chat channels - Escalating complex tax or technical issues appropriately - Handling sensitive financial or personal data in secure environments Additional Requirements - Fluent or native-level English communication skills - Strong written and verbal customer support capability - Ability to work multiple shift schedules, including evenings and weekends - Comfortable working in a structured, performance-driven remote support environment - Strong attention to detail and ability to follow defined processes