• Optimize and improve our existing SDR processes to ensure scalability • Be the key partner to our SDR leaders, providing productivity gains and higher quality pipeline generation numbers • Design and govern lead management, routing, and qualification processes to ensure leads flow seamlessly and are actioned efficiently. • Create and support on regular cadence of business reporting needs and SFDC dashboards • Partner with our Insights and BI teams to dive deep within data and ensure teams are following processes to collect the right data and insights • Partner directly with Sales and Marketing leadership to define and refine the Go-to-Market strategy. You will be empowered to test, iterate, and implement best-in-class outreach methodologies. • Own the Quarterly Business Review (QBR) process, including working with leaders to create and refine templates and prioritize Asks of the Business coming out of QBR meetings from both leaders and individual contributors • Anticipate the needs of scaling organization and be proactive in delivering the tools, processes, strategy and analytics that are needed • Provide real time support on our SDR tech stack and be able to troubleshoot issues regularly • Evaluate, refine and identify areas of opportunity across our technology stack, processes and workflows that will enhance productivity • Develop strong relationships with the SDR team to understand and implement best practices • Partner with our Enablement team to roll out and improve training and adoption of existing tools and processes • Be the “go to person” for the SDR organization

• Generate qualified leads by researching and thoughtfully engaging decision-makers at hospital systems and healthcare employers • Execute high-volume, multi-channel outreach (email, phone, LinkedIn, and other creative channels) to prospective clients • Attend and support key industry conferences and networking events to generate new business leads • Schedule meetings and demos for the sales team by qualifying interest and aligning needs • Collaborate closely with AEs and sales leadership to iterate on messaging, targeting, and campaign effectiveness • Maintain accurate records and pipeline activity in Hubspot • Monitor and analyze campaign performance, making data-driven adjustments to maximize results. • Collaborate with internal teams to align outreach and engagement efforts with broader company goals. • Help build and document scalable processes as our team grows.

• partner closely with Account Executives to design and execute strategic outbound prospecting campaigns • create meaningful, qualified conversations with HR, Learning, and Talent leaders across the globe • master the art of personalized, data-informed outreach • leverage automation to connect with people and help them solve real business challenges • execute account-based outbound strategies that align with Marketing campaigns and AE priorities