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Hims & Hers Health, Inc. logo
Hims & Hers Health, Inc.

Hims & Hers Health, Inc. is a health and wellness company that strives to innovate the industry with “a modern approach” and is on a mission to put an end t

Senior Engineering Manager, Customer Platform

Location

United States

Posted

168 days ago

Salary

$190K - $250K / year

Seniority

Senior

Bachelor Degree10 yrs expEnglishJavaKotlin

Job Description

Senior Engineering Manager, Customer Platform

Hims & Hers Health, Inc.

• Lead and develop multiple teams of engineers and/or managers within the Customer Platform (focused on Subscription), fostering a high-performance and inclusive culture • Coach and mentor engineering teams in Agile, Lean, and DevOps best practices, instilling a culture of iterative delivery, continuous improvement, and shared ownership • Define technical strategy and execution plans aligned with business goals, focusing on innovation, reliability, scalability, and quality of our platform • Drive alignment across squads and cross-functional partners to deliver on key initiatives while managing competing priorities • Scale the architecture and systems with long-term growth and performance in mind, anticipating technical trends and integrating emerging best practices, with a strong focus on evolutionary architecture to ensure adaptability and continuous improvement • Design and implement process improvements, enhancing productivity and delivery velocity • Champion engineering standards and ensure robust assurance practices in a modern, agile environment • Collaborate with product, design, analytics, and other cross-functional partners to influence product roadmaps and customer-centric solutions • Mentor and develop engineers, with a focus on succession planning, leadership growth, and building a strong technical bench • Manage staffing strategy, trade-offs that balance resources, technical debt, and innovation. • Represent engineering in cross-functional and executive-level forums, effectively communicating strategy, status, and trade-offs

Job Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related technical field (advanced degrees or equivalent experience a plus)
  • 10+ years of experience in development, with a strong background in backend systems
  • 3+ years of experience in a leadership or managerial role, with a track record of building and managing high-performing engineering teams
  • The ideal candidate for this role has deep E-commerce/Subscription experience (Catalog, Payments, Orders, Subscriptions, etc.)
  • Proficiency in Java, Kotlin, or other OOP languages and web frameworks
  • Demonstrated experience in architecting and scaling applications with a focus on performance, maintainability, and user experience
  • Strong track record of delivering complex, cross-functional projects with measurable business impact
  • Exceptional leadership, communication, and stakeholder management skills—able to translate strategy into clear execution plans
  • Adept at balancing speed and quality, and creating a culture of continuous improvement and ownership
  • Strategic mindset with strong business acumen and the ability to advocate for technical priorities in organizational-level planning
  • Passionate about talent development, fostering inclusive teams, and creating growth paths for engineering leaders.

Benefits

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401k benefits with employer matching contribution
  • Offsite team retreats

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