• Assist with day-to-day AWS operations • Help deploy Kubernetes workloads (deployments, services, ingress, namespace organization) • Perform basic troubleshooting across services and AWS resources • Document technical processes • Participate in review sessions

• Build and maintain highly available, scalable, and secure cloud infrastructure. • Develop automation frameworks that streamline deployments, monitoring, and performance optimization. • Implement and manage observability tools (metrics, logs, tracing) to ensure deep visibility into system behavior. • Improve reliability through capacity planning, chaos engineering, and failure-mode analysis. • Own CI/CD pipelines and ensure smooth, automated release processes. • Collaborate with backend, frontend, data, and product teams to define SLIs, SLOs, and error budgets. • Manage incident response, root cause analysis, and postmortems to prevent recurrence. • Optimize system performance and reduce operational costs through proactive engineering. • Enforce security best practices across infrastructure, deployments, and access management. • Reduce manual toil by building automation and self-healing systems.

• Own and evolve CI/CD pipelines (GitHub Actions or similar). • Build and maintain Azure-based cloud infrastructure using IaC (Terraform or Bicep). • Manage deployment processes, staging/production environments, and release readiness. • Ensure secure operation of infrastructure: identity, access control, secrets, networking, logging. • Implement monitoring, alerting, diagnostics, and operational observability. • Design and implement secure data infrastructure and the data pipelines that support our ML and analysis workflows • Support data pipelines and backend infrastructure pieces as needed. • Collaborate with the security consultant to apply secure design principles (but this is not a formal security architect role). • Improve developer workflows, internal tooling, and reliability.

• Oversee current website operations and lead upcoming migration projects, ensuring zero-downtime transitions and optimal performance • Manage and optimize our production cloud infrastructure footprint, implementing secure, cost-effective scaling strategies while maintaining high availability • Design and implement automated environment management systems for publishing workflows and data management processes • Refine and implement monitoring and alerting of production environments based on service availability and user experience measurement. Diagnose and remediate production impacting issues in a timely manner. • Maintain comprehensive Identity and Access Management (IAM) systems, implement Single Sign-On (SSO) solutions, and security best practices across all enterprise and production platforms • Work closely with cross-functional technical and business teams, providing transparent communication and exceptional internal customer service to support business objectives • Provide guidance to external MSP to ensure colleagues are receiving consistent high quality technical support • Research, plan, and implement strategic enhancements to existing platforms and workflows, including emerging technologies such as GenAI solutions to improve operational efficiency and user experience