• Administer compensation structure and job architecture. • Partner with HRBPs, recruiters, and managers for compensation solutions. • Lead planning and execution of the annual compensation cycle. • Lead calculation and processing of annual bonus payments. • Support annual and off-cycle equity grant processes. • Provide compensation guidance for promotions, retentions, and adjustments. • Conduct benchmarking and research including salary surveys. • Assist with U.S. and international equity plan administration. • Serve as primary liaison with external providers and partners. • Prepare E*Trade reports and perform reconciliations. • Administer ESPP enrollment events and maintain documentation. • Identify opportunities to use AI to improve efficiency.

• Provide advanced technical and functional support for enterprise applications, ensuring high availability and performance. • Troubleshoot and resolve complex incidents, service requests, and system issues in a timely manner. • Perform root cause analysis and implement long-term solutions to prevent recurring problems. • Collaborate with business users, developers, infrastructure teams, and vendors to address application-related issues and enhancements. • Monitor application performance, perform regular health checks, and ensure compliance with service-level agreements (SLAs). • Document support procedures, configurations, and troubleshooting steps for knowledge sharing and process consistency. • Participate in application upgrades, patches, testing, and deployment activities. • Identify and drive opportunities for process improvement, automation, and operational efficiency. • Support change management, incident management, and release management activities in alignment with ITIL best practices.

• Develops technical and/or non-technical solutions to moderate to complex business needs. • Delivers quality outcomes through applying continuous improvement efforts to technical solutions. • Ensures technical solutions are in compliance with IT and TCHHN policy and procedures, Joint Commission, HIPAA and other regulatory guidelines. • Performs and assists other Application Analyst team members in the analysis, design, configuration, testing and maintenance functions. • Maintains excellent levels of communication between the organizational departments and IT services.

• The primary purpose of your job position is to implement assigned modules of the EHR Platform (PointClickCare) in all the facilities supported by PACS in accordance with current federal and state guidelines as well as in accordance with the facility’s established privacy policies and procedures. • Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures. • Assist in organizing, planning and directing the EHR-related projects in accordance with set project deadlines. • Develop and maintain a good working rapport with other PACS Support team members, as well as other departments in all the supported facilities, to assure that PCC modules are implemented timely and properly. • Provide PCC Navigation training and re-training on assigned modules. • Audit Assigned modules, as needed. Includes audits to support the legal team, facility admission teams for compliance, and facility nursing teams. • Issue monthly reports covering audit results to the EHR Managers and Directors, Legal team, Clinical Leadership teams and Executive team. • Consult with Regional Directors of Clinical Services, Regional RAI Specialists, Regional Directors of Therapy Services, and Legal team as appropriate. • Maintain spreadsheets on facility audit trends for deficient areas and monitor for improvement.