• Design & Architect: Design, create, and maintain scalable, distributed back-end systems for high-volume data processing. • Implement Solutions: Write high-quality C#/.NET code for services running on Microsoft Azure. • Integrate Systems: Connect cloud solutions with IoT devices and customer systems. • Collaborate & Influence: Work in a small, autonomous engineering team, directly influencing the technical direction of our solutions.

• Prestar assistência técnica na LATAM para as aplicações GClients e Rosetta (workers, ASP.NET e aplicações web). • Atender incidentes reportados pelo cliente via Teams ou e-mail. • Acessar o sistema de incidentes para acompanhamento e resolução. • Colaborar com a equipe técnica na Espanha para escalar ou resolver problemas complexos. • Documentar soluções e manter a rastreabilidade dos casos.

• Extract the routing module from an existing service into a separate microservice to improve overall platform stability and speed up development by separating responsibilities. • Adapt the routing system to challenging market demands by unifying inbound and outbound channel routing, adding interaction scoring, implementing a weight distribution system, and introducing customizable routing rules and more.

• Developing performant, resilient and secure services/functions/components • Building and handling asynchronous and event-driven workflows • Creating testable code and making testing a priority • Being passionate, self-driven and working with little supervision towards a common team or company purpose • Care about all the steps your code goes through from your machine to production, and know about or are curious of technologies like containers