• Extract the routing module from an existing service into a separate microservice to improve overall platform stability and speed up development by separating responsibilities. • Adapt the routing system to challenging market demands by unifying inbound and outbound channel routing, adding interaction scoring, implementing a weight distribution system, and introducing customizable routing rules and more.

• Developing performant, resilient and secure services/functions/components • Building and handling asynchronous and event-driven workflows • Creating testable code and making testing a priority • Being passionate, self-driven and working with little supervision towards a common team or company purpose • Care about all the steps your code goes through from your machine to production, and know about or are curious of technologies like containers

• Help bring an entirely new suite of capabilities into our product • Build quick prototypes and prepare polished feature demos that showcase what’s possible • Iterate rapidly, test ideas early, and embrace a 'move fast and break things' mindset to explore new opportunities • Experiment with features that can expand total addressable market, validate assumptions, and turn promising concepts into practical, shippable solutions • Join a small, high-ownership group with the autonomy to drive innovation and directly influence how AI transforms an entire industry

• Provide technical leadership to members of the Product API team, including input on system architecture and design tradeoffs, as well as coaching other members of the team and mentoring new hires. • Collaborate with product and client engineering teams to design and deliver GraphQL APIs that enable rich, performant user experiences while maintaining clean separation of concerns and optimal client-server interactions. • Own and evolve critical product subsystems including recommendations, catalog, search, in-app notifications, user preferences, viewing history, collections, experiments, and feature flags. • Build and maintain proxy and augmentation layers that integrate domain services from across the organization (such as video infrastructure, recommendations systems, and search) into a cohesive, unified API. • Drive continuous improvements to the reliability, performance, scalability, and maintainability of Philo's product API infrastructure, ensuring sub-second response times and high availability across all endpoints. • Collaborate with data science and product analytics teams to instrument the API layer for experimentation, A/B testing, and feature rollouts, enabling data-driven product decisions. • Build and enhance observability tools to proactively monitor API performance, identify bottlenecks, debug issues, and ensure optimal cache utilization across the system. • Work with infrastructure teams to optimize database queries, implement effective caching strategies, and ensure DataServer scales efficiently as Philo's user base grows.