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The all-in-one sales & marketing platform that agencies can white-label. CRM, Email, 2-way SMS, Funnel Builder, & more!
Staff Engineer – Contacts Platform
Location
India
Posted
166 days ago
Salary
0
Seniority
Lead
Job Description
Staff Engineer – Contacts Platform
HighLevel
• Architect and scale the Contact Creation Engine, ensuring a single source of truth for contact data with 99.95% availability and minimal latency • Enhance and evolve the Search Engine ecosystem, working with Elasticsearch, Firestore, and ClickHouse to deliver fast, accurate search results at scale • Own and optimise cloud-native infrastructure using Docker and advanced Kubernetes (cluster management, tuning, networking, and configuration) • Establish technical standards, drive architecture governance, conduct design reviews, and champion engineering best practices • Diagnose and solve complex production issues involving latency, throughput, system contention, scaling limits, and distributed node behavior • Create and analyze postmortems and implement long-term fixes to prevent recurrence • Partner closely with Product, Platform, and DevOps teams to architect shared services and ensure platform-wide reliability • Mentor engineers, influence technical decisions, and guide long-term platform evolution
Job Requirements
- 8+ years in backend/system engineering roles with hands-on development
- Expertise in distributed systems, microservices, event-driven architectures
- Proven experience in system optimization and performance tuning
- Strong hands-on skills in Docker and Kubernetes (cluster operations, tuning, networking).
- Proficiency in backend languages: Node.js, Go
- Strong database experience with indexing, schema design, and optimization for Elasticsearch, Firestore, ClickHouse
- Understanding of caching strategies, message queues, and high-performance APIs
- Cloud experience with AWS/GCP and CI/CD pipelines (Jenkins or similar)
- Familiarity with observability tools such as Sentry, Grafana, ELK
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