• Develop Core Communication Services: Build and maintain backend services for voice/video calling (signaling servers, call routing logic, media gateways) using SIP and WebRTC. • Enhance Audio Quality (DSP): Implement and tune digital signal processing algorithms for superior call audio. • Optimize Media & Codecs: Work with real-time media streaming (RTP) and various codecs (Opus, G.711, H.264, etc.). • Integrate Voice AI Features: Embed speech-to-text (ASR) and text-to-speech (TTS) capabilities. • Ensure Scalability & Resilience: Design services with a cloud-native approach (microservices, containers). • Performance & Reliability Tuning: Continuously profile and improve system performance end-to-end. • DevOps & Support: Use CI/CD pipelines to deploy updates safely with zero downtime. • Collaboration: Work closely with Product Managers, front-end teams, AI/ML team, and network engineers.

• Works with customers in planning and designing highly successful UC environments • Works with customers to align technology to their business opportunities and needs in context of their communications platform strategy • Utilizes experience delivering consulting engagements, working with distributed sales teams along with deployment team members • Possesses a command of the voice technologies and other components that make up the core Cisco Collaboration product family • Utilizes deep technical knowledge and communication skills and organizational agility to guide customers through UC integration projects and performs the hands-on technical content development or solution design work • Executes deployments of the solution, managing successful go lives • Identifies solution system interfaces, constraints, scope, cost, risks and value

• Design, deploy, configure, and maintain a large-scale VMware vSphere (ESXi & vCenter) infrastructure across multiple data center clusters. • Manage vSphere high-availability (HA), Distributed Resource Scheduler (DRS), and vMotion configurations. • Implement and manage disaster recovery (DR) solutions using VMware SRM and vSphere Replication. • Perform capacity planning, performance monitoring, and resource optimization for all VMware clusters. • Perform analysis of alternatives to include Microsoft Hyper-V clusters, including SCVMM, Oracle VM (OVM), and Red Hat Virtualization (RHV) platforms, planning for interoperability and stability. • Serve as a senior escalation point for all virtualization-related incidents, performing root cause analysis and implementing corrective actions. • Conduct regular patching, updates, and security hardening of all hypervisor hosts and management systems in accordance with NIST and FISMA guidelines. • Collaborate with storage, networking, and application teams to provision resources and troubleshoot complex, multi-tiered application issues. • Develop and maintain comprehensive system documentation, standard operating procedures (SOPs), and infrastructure diagrams. • Automate routine tasks using scripting tools such as PowerShell, PowerCLI, or Ansible. • Participate in an on-call rotation for 24/7/365 operational support.

• Lead and execute end-to-end functional safety analyses (e.g., HARA, FMEA, FTA) to identify potential hazards and quantitatively assess safety risks across the autonomous system. • Define and manage the comprehensive set of functional safety requirements and safety concepts that govern system architecture and design choices. • Drive the implementation and verification of hazard mitigations and complex fail-operational strategies for L4 autonomous vehicles. • Oversee and optimize the program safety readiness process, metrics, and necessary documentation to ensure compliance with international standards (e.g., ISO 26262). • Serve as a core safety expert in cross-functional design reviews and technical discussions, ensuring safety goals and requirements are met effectively throughout the development lifecycle. • Champion and promote a robust safety culture and the continuous improvement of the Waymo safety program across the engineering organization.