• Atender e resolver chamados de forma ágil, minimizando o impacto nas operações; • Acesso e manipulação de banco de dados para consultas, execução de scripts e troubleshooting; • Analisar o código-fonte, para identificação de problemas e resolução de causa-raiz; • Automação de processos e resolução de chamados para otimizar o fluxo de trabalho;

• Consistently design, develop, and operationalize product features and improvements to the Granicus platform that are secure, well-tested, and stable • Make key architectural decisions about the development of the Granicus stack • Write concise, legible, and maintainable code • Debug production issues across services and different levels of the stack • Collaborate effectively in a remote team setting, communicating proactively and demonstrating a strong sense of product ownership • Mentor junior developers, conduct code reviews, and help drive system architecture decisions • Collaborate with cross-functional teams (AI/ML, DevOps, Product) in agile environments

• Design and implement custom Kubernetes controllers and operators using Go (Golang). • Author and maintain Helm charts to standardize and simplify application deployments. • Contribute to the evolution of our Kubernetes-based platform for delivering Encompass in production. • Develop tooling, libraries, and frameworks to improve automation, testing, and reliability. • Own and improve CI/CD workflows for delivering Encompass in production. • Partner with external teams to define and support production-ready deployment patterns. • Conduct code reviews, write automated tests, and ensure high engineering standards. • Continually learn and stay on top of Kubernetes, cloud-native trends, and evolving best practices. • Architect and design complex software. • Providing coaching and technical support to others. • Analyse and optimize code and system performance independently. • Leverage and adopt of AI tools wherever possible to increase your efficiency and throughput.

• Lead the design and development of enterprise web applications using C#, ASP.NET, .NET Core, Web API, JavaScript, and React • Architect and implement scalable RESTful APIs and modern client-side applications using React • Drive modernization efforts, including migration of legacy ASP.NET Web Forms / MVC applications to .NET Core • Define and enforce coding standards, architectural patterns, and best practices across the team • Design and implement reusable frameworks, shared libraries, and platform-level components • Lead and participate in code reviews, providing constructive technical guidance and ensuring security and quality standards • Mentor junior and intermediate engineers through design reviews, pair programming, and technical coaching • Collaborate with DevOps and Security teams to improve CI/CD pipelines, application monitoring, and deployment strategies • Contribute to technical architecture discussions, trade-off analysis, and long-term platform strategy • Lead root-cause analysis for complex production issues and drive preventative solutions • Partner with Product Owners and stakeholders to translate business requirements into scalable technical solutions • Communicate technical risks, dependencies, and progress effectively to leadership