• Define high-level architecture and technical roadmap • Tackle complex technical challenges • Establish technical standards and best practices • Ensure operational health of services

• Serve as primary liaison between client and offshore delivery teams to ensure project objectives, timelines and quality expectations are met • Lead the development of client projects, including reviewing engineering drawings, interpreting client quotations (RFQs), and translating requirements into clear, actionable project plans • Maintain continuous communication with clients and internal teams to clarify scope, identify all applicable specifications, provide project status updates, address concerns, and proactively manage expectations • Collaborate closely with clients and suppliers to negotiate design specifications, technical requirements, and cost estimates • Optimize manufacturing processes by evaluating the balance between cost efficiency and production volumes • Assess existing working methods and recommend improvements to process documentation, operational manuals and standard operating procedures • Leverage engineering expertise to enhance conceptual solutions, support the design of new equipment, and redesign existing systems, to meet client specifications • Address unique or non-standard requirements by identifying root causes and implementing corrective actions • Lead technical reviews, oversee corrective actions, and conduct in-depth analyses to continuously improve outcomes • Manage project timelines, deliverables, and quality standards to ensure full compliance with contractual agreements • Partner with sales teams to ensure a seamless transition of projects from post-sale to execution • Build and sustain strong working relationships with clients and internal teams, fostering collaboration, trust and long-term partnerships • Provide proactive leadership in navigating complex projects and delivering consistent, high-quality results • Prior experience working with offshore delivery teams is highly preferred

• Build and ship new features across Privacy.com's product suite, working on both frontend and backend systems • Collaborate with product and design to translate requirements into technical solutions that prioritize customer experience • Think critically about user flows, edge cases, and how technical decisions impact the end-user experience • Write clean, maintainable code with comprehensive tests and documentation • Participate in code reviews and pair programming to maintain code quality and share knowledge • Contribute to engineering best practices and help scale our systems as the business grows • Debug production issues and improve system reliability and performance

• Lead the design and development of high-quality, clean, scalable, and reusable code within your team, and help enforce best practices for architecture, code reviews, testing, and deployment. • Collaborate with product owners to refine requirements, break down complex problems, and own features end-to-end — from technical design and implementation through test automation, release, and ongoing support. • Design software and APIs that are intuitive and extensible so customers can configure, integrate, and adapt our platform to their specific needs. • Drive the evolution of your product area by contributing to new features while continuously improving and modernizing existing components and services. • Mentor and support engineers on your team through pair programming, code reviews, and knowledge sharing, helping raise the overall technical bar. • Champion engineering excellence in your team — improving reliability, performance, observability, and development workflows so the team can move faster with confidence. • Partner closely with cross-functional peers (Product, Design, QA, DevOps, Customer Success) to ensure what you build is valuable, operable, and delivers a great experience for our customers.