• Be the Striim product expert and trusted technical advisor during application deployment. • Own customer-reported application issues and provide timely solutions support. • Provide syntactical suggestions and fixes to application code. • Be the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation. • Prioritize and manage multiple open cases efficiently. • Use the java IDE and built-in debugger to isolate code exceptions. • Follow up to ensure applications are fully functional post-troubleshooting. • Perform database performance tuning and optimization. • Assist the Striim Technical Support team in reproducing customer product-related issues. • Track customer issues, collaborate with support on customer-training-related matters, and work with the customer to develop and track product feature requests (PFRs). • Set up and manage internal systems (Docker, RDBMS, etc.) to reproduce customer issues.

• Lead the onboarding of web applications into a CDN, ensuring proper security policy integration and optimized delivery • Manage WAFs deployed on-premises, in the cloud, or in hybrid environments, including those co-managed with external service providers • Configure, maintain, and tune WAF rules to protect against web application threats, including OWASP Top Ten risks • Set up and execute DAST scans on web applications to identify vulnerabilities in runtime environments, validate WAF coverage, and provide actionable remediation guidance • Collaborate with development, infrastructure, and SOC/IR teams to ensure findings are triaged, addressed, and documented • Monitor application traffic and threat activity, leveraging automation and analytics to detect and respond to anomalies • Perform continuous testing and tuning of WAF policies based on threat intelligence, logs, and scan results • Contribute to incident response efforts related to application-layer attacks and vulnerabilities • Develop and maintain documentation related to WAF policies, scan results, application mappings, and remediation plans

• You improve the scalability, maintainability, and performance of our SaaS application • You design and develop features that expand the functionality and usability of our SaaS product • You work hands‑on with PHP (Symfony) and Shopware to identify and resolve bottlenecks • You continuously evolve our multi‑tenant SaaS stack on cloud infrastructure • You analyze and optimize containers used for the deployment and operation of Shopware • You implement and improve observability solutions (e.g., OpenTelemetry, Datadog) to gain better insights and increase reliability • You work closely with cross‑functional teams to align technical solutions with product goals • You analyze and resolve customer issues and ensure stable operation and high availability • You take ownership of services and drive improvements across the entire SaaS platform

• Design, configure, and maintain automation project files for complex energy projects. You will manage control implementation for customer specific applications such as grid-parallel operation, islanding transitions, blackstart coordination, and peak shaving • Create and modify Sequence of Operations (SOO) procedures to meet project specifications and requirements • Author Site Acceptance Testing (SAT) procedures to demonstrate the proper implementation and function of the system after deployment • Partner with the field commissioning team to support startup and testing activities. You will be the escalation point for complex control, networking, and integration issues through Commercial Operation • Serve as a technical advisor for internal teams building out code base improvements and expanded generator controls functionality • Ensure comprehensive documentation of control designs, IP addressing schemes, and logic modifications to facilitate a smooth handover to our Fleet Operations team for long-term maintenance • Anticipate and communicate project risks related to generator control deployment and contributes meaningful mitigation strategies