• Build and manage the company’s lead generation and automation ecosystem inside GoHighLevel • Execute a custom GoHighLevel website build using provided content (no templates), ensuring a polished, conversion-focused, and SEO-optimized structure • Implement written content exactly as provided, improving layout, readability, and flow where needed • Design pages that are clean, professional, easy to navigate, and optimized for lead capture • Complete the initial website build within 7 days, using the existing global header and footer • Build and maintain GoHighLevel systems including: funnels, landing pages, forms & surveys, calendars & pipelines • Create new lead intake and manage automation workflows such as automated emails & SMS follow-ups, lead nurturing campaigns, and task creation & internal notifications • Implement full client journeys, including automated emails, contract delivery, e-signature workflows, and status-based automation • Maintain CRM organization, tagging, segmentation, workflow logic, and campaign performance • Support ongoing marketing tasks such as website updates, blog posting (SEO-friendly formatting), Facebook posting, and monitoring incoming leads • Ensure automations and workflows trigger correctly at all times

• Call patients to relay test results in a timely and professional manner. • Create and process referrals for specialised healthcare providers. • Order labs and imaging while coordinating and scheduling appointments for patients. • Maintain and update electronic medical records (EMR), ensuring accuracy and compliance. • Ensure adherence to healthcare regulations, including HIPAA compliance and patient confidentiality. • Use communication tools like Avaya soft phone to interact with patients and healthcare providers. • Ad hoc tasks as needed to support the healthcare team.

• Content publishing • Create graphics • Admin tasks - calendaring • Ad hoc tasks

• Manage complex schedules across multiple time zones, ensuring effective time allocation and prioritisation of meetings. • Coordinate and maintain recurring and ad-hoc meetings, including 1:1s and team meetings. • Serve as the primary point of contact for internal and external communications on behalf of senior leaders. • Draft, review, and manage email, Slack, and task-based communications to ensure timely follow-ups and responses. • Organise and prepare for meetings, including setting agendas, taking notes, and following up on action items. • Participate in team and leadership meetings as required to gain context on priorities and critical business activities. • Plan and coordinate domestic and international travel arrangements, including flights, accommodations, and itineraries. • Handle confidential information with discretion and professionalism. • Support programmatic scheduling for internal events, onboarding sessions, and other one-off projects. • Collaborate with other administrative professionals to ensure smooth operations across functional areas.