• Design and deliver data solutions to support clinical trials • Recommend design approaches and reporting options for successful trial execution • Develop complex custom solutions to optimize data flow across internal systems • Design and configure integrations with external systems • Create custom reports and dashboards integrating multiple data sources • Attend study meetings, review specifications, and provide technical consultation • Perform code reviews, peer reviews, and resolve defects promptly • Document work through release notes and ensure proper unit testing across environments • Troubleshoot technical issues and serve as the last line of defense for escalations • Lead and mentor team members, assist with training, and foster a collaborative environment • Drive strategic initiatives to improve efficiency and automate processes • Ensure compliance with SOPs and regulatory requirements • Participate in client-facing meetings and act as a subject matter expert for technical escalations • Coordinate deliverables, schedules, and prioritization for the Data Delivery team • Own CAPAs, support audits, and contribute to continuous improvement initiatives

• Further development and optimization of our internal tools and processes. • Development and integration of APIs and interfaces with external systems. • Supporting the team with technical challenges and automations. • Contributing to the development of our planned customer portal. • Implementing and maintaining CI/CD pipelines and deployment processes. • Independently executing projects in close coordination with the team.

• Build and own backend product capabilities for Stytch’s identity platform on Twilio—shipping new API surfaces and core authentication flows, including agentic and non-human identity use cases. • Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and deliver high-impact roadmap features. • Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives. • Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship. • Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers. • Improve production quality and resilience through strong observability, incident response and remediation. • Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture.

• Product Ownership: Lead key components of our Core Services, including People Recommendations Engines • Data Engineering: Apply your in-depth knowledge with databases such as Postgres SQL, MongoDB, and ElasticSearch to supercharge our application's performance and reliability • Collaboration: Work hand-in-hand with cross-functional teams, ranging from UX designers to data scientists, ensuring our solutions are comprehensive and user focused • Continuous Learning: Stay updated with the latest in Raya's tech ecosystem, ensuring our solutions are scalable, maintainable, and innovative • User-Centric Development: Prioritize and advocate for top-tier user experiences, utilizing feedback loops and data-driven methodologies to define and refine product features • Operational Excellence: Navigate the full Software Development Life Cycle (SDLC), ensuring agile methodologies, CI/CD practices, and Raya's best practices are integrated into all development phases