• Develop comprehensive test strategies: Create and maintain test plans covering functional, performance, and regression testing for AI agents and automation workflows. • Build and maintain automated test frameworks: Develop and maintain automated test scripts/frameworks to ensure bot responses and workflow outputs remain accurate, consistent, and reliable over time. • Build and maintain test assets: Create/curate golden conversation sets, synthetic test data, evaluation rubrics, and regression suites to measure quality over time. • Validate AI agent safety and reliability: Test tool-calling end-to-end (tool selection, parameter mapping, sequencing, retries/timeouts, error handling, and recovery), including negative/edge cases; confirm outputs align to business rules and document risk mitigations. • Test integration/workflow integrity: Validate API contracts, data transformations, and downstream impacts (idempotency, duplicate prevention, partial failures, and latency) across environments. • Manage defects through resolution: Identify, log, prioritize, and track defects; partner with developers to reproduce issues and validate fixes. • Provide release certification: Deliver final quality sign-off prior to production release, ensuring defined acceptance criteria and quality standards are met. • Align on acceptance criteria: Partner with Business Analysts to ensure user stories include clear, testable acceptance criteria and that test coverage maps to requirements. • Document testing and metrics: Maintain test cases, data, results, and quality metrics; communicate outcomes and risks. • Participate in Agile ceremonies: Engage in planning, grooming, standups, and retrospectives to embed quality throughout delivery. • Drive continuous improvement: Identify opportunities to improve automation coverage, testing effectiveness, and quality practices.

• Audit a broad, global supplier base against FDA regulations, ISO standards, and other applicable global regulatory requirements. • Perform internal audits of Medline divisions and manufacturing sites. • Lead complex, critical, supplier regulatory projects involving cross-functional teams. • Act as senior team leader to support Supplier QA Management and facilitate strategic achievement of Supplier Quality goals. • Provide training and consulting services to internal departments to understand and comply with Quality Management System requirements.

• Ensure Product Excellence: Execute functional, regression, and integration tests across our Web and API layers to ensure every release meets our high standards. • Bridge the Gap Between Bugs and Fixes: Act as a "detective" by identifying, documenting, and tracking defects in Jira, providing developers with the clear logs and reproduction steps they need to succeed. • Accelerate with AI: Work alongside senior mentors to use AI-powered tools (like GitHub Copilot and Gemini) to generate test cases and write your first automated test scripts. • Own the Data: Contribute to the creation and maintenance of essential test data, ensuring our testing environments reflect real-world scenarios. • Collaborate in an Agile World: Embed yourself in the Scrum process, participating in sprint ceremonies and translating user stories into actionable test plans. • Grow Your Technical Toolkit: Move from manual execution toward automated scripting, following established standards to build scalable testing suites.

• Perform functional, regression, and integration testing for Guidewire PolicyCenter and related modules • Validate policy lifecycle workflows including quoting, binding, issuance, and endorsements • Develop and execute test cases, test scripts, and test data for PolicyCenter • Collaborate with developers, business analysts, and QA teams to ensure requirements coverage • Conduct API testing for Guidewire integrations with external systems • Support automation testing using Selenium or similar tools • Log defects, track resolutions, and maintain test documentation • Participate in Agile/Scrum ceremonies and contribute to sprint planning and reviews