Role Description The Virtual Patient Support Specialist serves as the primary point of contact for patients and prospective patients. This role functions as a live answering service during business hours while also providing real-time administrative and clinical support to the care team. The ideal candidate is calm under pressure, highly organized, and confident communicating with patients in a virtual clinical environment. Key Responsibilities - Phone & Patient Communication - Act as a live answering service during active business hours - Answer incoming calls and address patient questions regarding: - Clinic services and process - Patient fit within scope of practice - Onboarding steps and required paperwork - Assist existing patients with: - Lab orders - Supplement store questions - Patient portal navigation - Record and route messages to appropriate team members - Check voicemail and return calls the same business day - Forward urgent messages and emergency refill requests to providers - Assist with patient payments when necessary - Respond to prospective patient emails within Beyond CRM - Call patients prior to health coach visits to confirm: - Registration completion - All required paperwork is submitted - Any remaining questions are answered - Administrative & Clinical Support - Provide real-time support to the lead clinician - Manage real-time rescheduling for: - Clinicians - Health coaches - Retrieve lab results from labs as needed - Resend lab orders to labs when necessary - Support patient portal flow, including: - Lab forms - Scheduling requests - General portal inquiries - Report on: - Prospective patients - Newly registered patients Ideal Candidate Characteristics - Maintains a calm, professional demeanor while multitasking - Communicates clearly and compassionately with patients - Effectively prioritizes tasks in a fast-paced environment - Demonstrates strong problem-solving and follow-through - Builds rapport with patients, clinicians, and team members - Comfortable working independently in a virtual setting Qualifications - Full-Time or Part-Time (Remote) - Compensation: $22/hour to start - $2/hour increase after successful completion of 90 days

• Support our partner brokers and their customers via chat, phone and email • Prepare needs-based quotes and handle the professional commercial processing of ongoing contracts • Assist with the processing of claims • Carefully maintain and verify customer data

Role Description We are looking for a pizza chef to join our kitchen staff and make delicious pizzas based on both traditional and modern recipes. A Pizza Chef's responsibilities include: - Preparing pizza dough - Slicing and chopping toppings like vegetables and meats - Executing customers’ orders considering special requests Ultimately, you will help increase client satisfaction by preparing high-quality pizzas. Qualifications - Work experience as a Pizza Chef or similar role in a restaurant - Hands-on experience with preparing and baking pizza dough - Familiarity with professional kitchen equipment and brick or stone ovens - Understanding of food hygiene - Good time-management skills - Team spirit - Flexibility to work in shifts, including weekends and evenings - A Diploma from a culinary school is a plus Requirements - Prepare pizzas off from our menu and based on custom orders - Bake a wide variety of pizza doughs, including thin crust, thick crust, and cheese-stuffed - Make fresh tomato, pesto, and white cream sauces - Wash and chop vegetables (for example, tomatoes, peppers, onions, and mushrooms) - Cut, slice, and grill meat like chicken, ham, and beef - Monitor food stock and place orders, as needed - Use less traditional ingredients to appeal to a larger audience (for example, vegan cheese and gluten-free flour) - Cook appetizers, like mozzarella sticks, pizza bites, garlic bread, and salads - Recommend new recipes to update our menus - Maintain a clean cooking station and sterilize equipment Benefits - Secure & safe platform - Be your own boss by choosing the TASKS that best suit your schedules - Build your income to help increase your revenue - Book tasks that are within a 15-mile radius - Health & well-being of clients and providers are prioritized

• Du bist erste:r Ansprechpartner:in für unsere Kund:innen – mit echtem Herzblut und dem Anspruch, jeden Kontakt zu einem positiven Erlebnis zu machen • Du berätst unsere Kund:innen kompetent und mit Leidenschaft – ob bei Produktfragen, Retouren & Erstattungen oder Reklamationen. Dabei geht es Dir nicht nur ums Abarbeiten, sondern darum, echten Mehrwert zu schaffen und die beste Lösung zu finden • Du bist aktiver Teil unseres KI-Trainings: Du bewertest und korrigierst KI-generierte Antworten, erkennst Muster in Kundenanfragen und gibst gezieltes Feedback, das direkt in die Weiterentwicklung unserer KI-Automatisierung einfließt – mit dem klaren Ziel, unsere KI-Ticketquote auf über 70 % zu steigern • Du prüfst KI-Antworten, gibst ihnen den letzten menschlichen Schliff und sorgst dafür, dass Qualität und Ton unserer Marke entsprechen • Du arbeitest in unseren digitalen Tools (z. B. Gorgias, Amazon) und hilfst uns, unsere KI-gestützte Ticketbearbeitung kontinuierlich zu optimieren – durch Deine Rückmeldungen verbessern wir Antwortqualität und Automatisierungsgrad nachhaltig • Du denkst mit und bringst Dich aktiv ein: Du erkennst Schwachstellen im KI-System, entwickelst Ideen für bessere Prompts und Workflows und trägst so unmittelbar zur Skalierung unseres Customer-Happiness-Teams bei • Du berätst unsere Kund:innen proaktiv zu unseren Produkten – mit Empfehlungen, die wirklich passen, und einer Begeisterung, die ansteckt