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Macmillan logo
Macmillan

We are a leading publishing company and home to some of the world's most cherished authors and creators.

Content Manager, Original Custom

Content ManagerContent ManagerFull TimeRemoteSeniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Alaska + 7 moreAll locations: Alaska | Hawaii | Nevada | Mississippi | South Dakota | Virginia | West Virginia | Wyoming

Posted

77 days ago

Salary

$55K - $60K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Content Manager, Original Custom

Macmillan

• Own and manage the end-to-end delivery of media components for assigned custom courseware products • Collaborate with project editors, instructors/authors, and other stakeholders to plan, evaluate, and deliver digital content that meets quality, accuracy, accessibility, and user experience standards • Independently create, manage, and maintain Jira tickets throughout the project lifecycle, ensuring workflows are followed correctly; dependencies are identified, risks are anticipated, and work progresses with minimal oversight • Oversee quality assurance, launch, and lifecycle management of media products • Work with media production, QA vendors, and internal partners to prepare products for launch, resolve issues, and manage updates across the product lifecycle • Hire, onboard, and manage contractors, freelancers, vendors, and accuracy reviewers as needed, including setting expectations, managing timelines, reviewing work, and ensuring quality and accountability • Create, maintain, and refine workflows and related documentation for assigned topics or product areas • Serve as a technical and courseware expert for custom products • Maintain and apply knowledge of pedagogical and market trends to support custom product strategy

Job Requirements

  • Bachelor's Degree
  • 3+ years of editorial experience in educational publishing
  • 1+ year of media editorial experience or equivalent experience working with digital learning products
  • Demonstrated ability to work with a high level of organization, attention to detail, and self-direction
  • Strong written and verbal communication skills, with experience explaining complex information to a variety of internal and external stakeholders
  • Demonstrated ability to exercise independent judgment and make informed decisions within defined project scope
  • Ability to influence stakeholders and drive projects forward
  • Demonstrated customer service skills and comfort working directly with instructors and other external stakeholders
  • Proven project management and organizational skills, including the ability to manage multiple projects concurrently, prioritize effectively in a fast-paced environment, collaborate in group problem-solving situations, and work within established timelines and budgets

Benefits

  • Competitive pay and bonus plan
  • Generous Health Benefits (Medical, Dental, Vision)
  • Contributions to your 401k retirement account through Fidelity
  • Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous People's Day, Election Day, and more!)
  • Employee Assistance Program
  • Education Assistance Program
  • 100% employer-paid life and AD&D insurance
  • And much more!

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