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Shelf

The future of knowledge management is here. Shelf surfaces the best answers to agents and customers—anytime, anywhere.

Solutions Engineer

Solutions EngineerSolutions EngineerOtherRemoteLeadTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

170 days ago

Salary

0

Seniority

Lead

Bachelor Degree7 yrs expEnglishAWSAzureETLGCPPython

Job Description

Solutions Engineer

Shelf

• Lead independent POV engagements with enterprise prospects, designing custom ontologies and configuring solutions within 3-5 day cycles • Conduct technical discovery and present solutions to Data Engineers, Enterprise Architects, and AI/ML Engineers • Support Account Executives throughout sales cycles with primary ownership during technical evaluation and POV phases • Work directly with Engineering on technical challenges and custom implementations during POVs • Continue engagement through deal closing and initial customer onboarding alongside Customer Success • Support existing customer expansion opportunities as part of land-and-expand strategy • Collaborate with Field CTO to build reusable ontology templates and POV best practices

Job Requirements

  • 7-10+ years in technical pre-sales, data engineering, solutions architecture, or similar customer-facing technical roles
  • Strong expertise in data modeling, data platforms, and ETL/data pipelines
  • Experience with knowledge graphs, ontologies, or semantic technologies strongly preferred
  • Proficiency in scripting and automation (Python preferred)
  • Hands-on experience with AI coding tools (Claude Code, Cursor, GitHub Copilot, etc.)
  • Deep understanding of enterprise data platforms and cloud architectures (AWS, Azure, GCP)
  • Proven track record in customer-facing technical roles with demonstrated sales impact
  • Exceptional presentation and communication skills with technical and business audiences
  • Bachelor's degree in Computer Science, Engineering, Data Science, or related field
  • Experience in B2B SaaS, AI/ML, or data quality solutions preferred

Benefits

  • Competitive salary, equity, & benefits
  • Realistic, clearly communicated expectations
  • Team-wide aligned values and goals
  • Comprehensive health and wellness packages

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