Role Description O Instituto Conhecimento Liberta (ICL) busca um(a) Especialista em Automação e Orquestração de Agentes para atuar na construção de sistemas inteligentes baseados em IA, com foco em automação de processos, ganho de eficiência operacional e integração entre áreas. Procuramos um perfil com forte capacidade analítica e visão sistêmica, capaz de desenhar soluções robustas utilizando LLMs, automações e integração de dados, conectando tecnologia às necessidades reais do negócio. Responsibilities - Automação e agentes de IA - Projetar e desenvolver sistemas de agentes de IA para automação de processos internos - Criar e otimizar prompts e fluxos de orquestração com foco em eficiência e confiabilidade - Implementar soluções utilizando diferentes LLMs conforme a necessidade de cada contexto - Estruturar sistemas multi-agente com papéis especializados e coordenação entre fluxos - Integrações e dados - Desenvolver automações em Python conectando sistemas internos (CRM, plataformas de conteúdo, marketing, etc.) - Criar pipelines de dados para geração automatizada de relatórios e dashboards - Implementar webhooks e conectores para sincronização de dados em tempo real - Centralizar e estruturar dados de múltiplas fontes para uso em automações - Colaboração e evolução de processos - Atuar como ponte entre tecnologia e áreas de negócio (marketing, conteúdo, produto, financeiro) - Mapear processos existentes e identificar oportunidades de automação com IA - Propor soluções que aumentem eficiência e reduzam esforço operacional - Documentar fluxos, prompts e integrações para manutenção e evolução contínua Qualifications - Experiência na criação e orquestração de agentes de IA utilizando LLMs como Claude, GPT e Gemini - Domínio de prompt engineering com foco em consistência e qualidade de output - Capacidade de projetar sistemas multi-agente com coordenação entre tarefas - Experiência com plataformas como Flowise e Dify - Proficiência em Python para automações e scripts - Experiência com APIs REST e integração entre sistemas - Familiaridade com versionamento Git/GitHub - Capacidade de mapear fluxos de trabalho e identificar oportunidades de automação - Experiência com tratamento e centralização de dados - Habilidade de traduzir necessidades de áreas não técnicas em soluções automatizadas Differentials - Conhecimento em MCP (Model Context Protocol) - Experiência com Docker, Coolify ou ferramentas de deploy - Portfólio com projetos de sistemas multi-agente em produção Behavioral Competencies - Autodidatismo e aprendizado contínuo - Proatividade na identificação e resolução de problemas - Boa comunicação com áreas multidisciplinares - Organização e autonomia para trabalho remoto - Adaptabilidade a novas tecnologias - Senso de responsabilidade com prazos e entregas

• Leading the organization’s AI strategy, development, and implementation • Overseeing AI solution design, development, and deployment • Collaborating across IT and business teams to integrate AI initiatives • Building and mentoring a team of AI specialists • Establishing best practices for AI development and data governance • Monitoring emerging AI technologies and industry trends • Advising executive leadership on AI capabilities and opportunities

About the role: What makes Gartner Business and Technology Insights a GREAT fit for you? When you join Gartner, you’ll be part of a team that values curiosity, expert insights, bold ideas, and intellectual courage, while driving partnerships with global organizations to make the right decisions on their key initiatives. Through constant learning, discovery, innovation, and collaboration, you’ll not only help clients accomplish their mission-critical priorities but also grow your career and the scope of your impact across industries. Our culture demands dedication- and rewards it with opportunity. If you’re always looking for what’s next in business and technology, Gartner is looking for you. As a Gartner Analyst, you will create and advise on a portfolio of Gartner research, communicate it to clients and support sales in new sales and client retention by demonstrating expert knowledge in this subject area with potential clients. Your research portfolio will provide insight, predictions and actionable advice to clients around artificial intelligence (AI) and sales technology and operations. As part of Gartner's Sales Business, Technology and Insight practice, you'll help B2B Chief Sales Officers (CSOs), Chief Revenue Officers (CROs) and other sales leaders in developing AI strategies for Sales and RevOps organizations, selecting and evaluating sales technologies, and implementing and scaling AI in their organizations. Who you are: - Have overseen the technology strategy or key decisions for a B2B sales organization, including implementations of AI. - Experience in evaluating and selecting technology and AI for large enterprise B2B companies with complex sales organizations. - Demonstrated ability to determine the best AI use cases to pursue in support of sales strategy. - Strategy and execution responsibility for Sales technology within a sales organization or product, and the related AI augmentation concerns. - Oversight of or familiarity with intelligent, "agentic" AI systems that can make decisions, adapt, and perform autonomous tasks, such as generating personalized outreach emails or providing real-time insights to sales reps. - Fluent in AI prompt engineering, context engineering, use cases and business justification (ROI). - Ability to go deep into technology and AI concepts such as agent to agent, agent orchestration, AI models, context engineering, etc. What you’ll do: - Detect emerging best practices and trends in your sales technology and AI field of research. - Understand critical questions facing Gartner clients and craft appropriate research to address them. - Create and deliver high-value presentations off the back of the body of research. - Collaborate and conduct research and produce innovative and thought-leading research analysis. - Assist the commercial organization in engaging both clients and prospects by demonstrating expert knowledge in this subject area with potential clients. - Provide high-quality and timely research peer review. - Lead or participate in research community meetings to discuss research issues and collaborate effectively with peers. What you’ll need: - 10+ years of experience in sales strategy, operations and/or technology, with ownership of AI strategy and implementation - Strong business acumen - Ability to connect commercial strategy to sales technology and AI opportunities and demonstrated experience in implementing technology and AI initiatives. - Strong critical reasoning skills focused on diagnosing problems and framing effective solutions that are pragmatic and provocative, targeting most senior sales executive and leadership roles. - Research and organize disparate information to answer new and emerging questions. - Stellar writing and verbal communication skills, notably the ability to explain complex concepts both concisely and simply, to engage clients and to respond adeptly to questions. - Experience in presenting to clients at events and conferences, performing workshops and briefings. - Impeccable time management skills, with the ability to manage multiple priorities independently. - Bachelor's degree or equivalent experience; graduate degree preferred. - Ability to conduct occasional travel, regionally and globally. #LI-TR3 #LI-Remote Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 172,000 USD - 202,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:108491 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Join our team of Hausa speakers! Apply now and complete onboarding upfront — be ready to start the moment projects go live. We’ll contact you immediately to confirm your availability. Don’t miss your chance to get in on the action! Location: Remote, global * Status: Project-based Pay: $8.00 per hour Benefits: Flexible schedule * Please note: To ensure eligibility for this project, applicants must be international freelancers. Unfortunately, we are unable to hire U.S. citizens, Green Card holders, or candidates currently residing in the U.S. Project Requirements: - Advanced/Expert fluency in Hausa language, as spoken in the Nigerian region (ha-NG) - Strong comprehension of English (read and write) With Productive Playhouse, expert-level (C2 CEFR) speakers of Hausa can earn extra income by working flexible hours and improve AI models in their language! The Project: - We are seeking detail-oriented and motivated Hausa speakers to join this AI LLM evaluation project. The work involves using specified AI chatbots in voice mode: You will start conversations with a pre-defined prompt and then try to reach the conversation goal. Afterwards, you will rate your voice mode interaction. The entire conversation must happen in Hausa (as spoken in Nigeria). The entire evaluation must be written in English. - Participants will use their own smartphones to use the chatbot apps, and their own laptops to complete the rating. - All work must be completed in accordance with the detailed guidelines provided upon acceptance. Please note that this work is project-based, and the workload may vary. There is no guarantee of a minimum or maximum number of hours. Duties: - Speak to AI (using voice mode on the mobile app), using the predefined starting prompt, pursuing the predefined conversation goal. - Rate the interaction on your laptop. - Follow the provided instructions to achieve the task goals. - Voice mode interactions and evaluations must be performed with accuracy, completeness, and attention to quality. - Please note: Depending on project requirements, tasks may need to be completed in specific environments (such as quiet or noisy settings, indoors or outdoors). Candidates should be comfortable and prepared to meet these varying conditions. Engagement Requirements: - All participants must have, or be willing to create, an Upwork account. The project will be managed via the Upwork platform. - While participating in this project, adherence to the confidentiality terms outlined in the Upwork User Agreement is required. Any information accessed or received related to this project is confidential and may not be shared or disclosed to third parties. - Work must be performed on the participant’s own devices. - You must use your own smartphone and be able to install (free) chatbot apps. - You must use your own laptop. - A Gmail account is required for project communication and access. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and worldwide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award-winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer The job description provided is designed to convey information essential to understanding the scope of the position and the general nature of the work performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job. Productive Playhouse reserves the right to modify or revise the job description as necessary Productive Playhouse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for all employees. Employment with Productive Playhouse is at-will, meaning that either the employee or the employer can terminate the employment relationship at any time, with or without cause or notice. All offers of employment at Productive Playhouse are contingent upon the candidate’s ability to provide valid documentation of identity and eligibility to work in the United States or relevant hiring location. Productive Playhouse participates in E-Verify. Productive Playhouse provides reasonable accommodation for qualified individuals with disabilities. If you need assistance or accommodation due to a disability, please contact the Human Resources Department.