Job Closed

This listing is no longer active.

Tabby logo
Tabby

On a mission to create financial freedom. No interest. No fees. Shariah-Compliant.

Service Desk Engineer L1

EngineerEngineerFull TimeRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

Poland

Posted

156 days ago

Salary

0

Seniority

Senior

Job Description

Service Desk Engineer L1

Tabby

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.

Job Requirements

  • Experience working with Jira;
  • Strong soft skills (ownership and facilitation of ticket handling and resolution processes, proactivity, high level of autonomy);
  • Experience with monitoring and logging tools (Datadog, Grafana, Kibana);
  • Knowledge and practical use of administrative automation tools;
  • English at a level sufficient for written communication and reading technical documentation (B2);
  • Understanding of software development principles;
  • Experience writing simple SQL queries.
  • Nice to have:
  • Experience with Google Cloud;
  • Experience with Google Apps Script;
  • Scripting skills (Bash, Python, Go);
  • Understanding of ITIL processes;
  • Basic knowledge of FinTech;
  • Jira administration experience;
  • Experience at a startup.

Benefits

  • Full-time B2B contract
  • Fully remote setup, work from anywhere in Europe
  • Up to 20% tax allowance
  • 22 paid leave days annually
  • Stock options (ESOP) in a fast-scaling, pre-IPO company
  • Flexi benefits you can use for wellness, travel, or learning
  • Work alongside a high-performing, international engineering team in a global fintech unicorn

Related Categories

Related Job Pages

More Engineer Jobs

Full TimeRemoteTeam 1,001-5,000Since 2002H1B Sponsor

• Investigate and diagnose issues related to unstable Bluetooth Low Energy (BLE) connections on Windows-based computers • Focus on connection drops, instability with multiple concurrent BLE connections, GATT notification latency and packet loss • Provide architectural recommendations for application-side changes

Poland
OtherRemoteTeam 11-50H1B No Sponsor

• Design, produce, deploy, and manipulate graphics and user interfaces • Assist in documentation of infrastructure and standards • Develop SCADA solutions with PLC techniques • Identify and resolve issues within the solution • Conduct routine maintenance and updates • Execute test plans for Operational and User Acceptance Testing • Provide updates to management on project statuses • Participate in documentation and development activities • Assist in business intelligence and industrial controls initiatives • Work evenings and weekends as necessary

Alabama + 3 moreAll locations: Alabama | Arizona | California | Illinois
$74K - $105.8K / year
Job Closed
Full TimeRemoteTeam 11-50H1B Sponsor

Role Description We are looking for skilled MEP BIM modellers to join our design team within the real estate development business, focusing on boutique hospitality assets. This role requires a creative and technical professional who can deliver efficient and innovative engineering solutions while maintaining the aesthetic and functional standards expected in luxury developments. In this role, you will be responsible for implementing and integrating engineering design of luxury villas and boutique hotels engineering systems. You should be able to work independently throughout the day, coordinate with the team when needed, and deliver intermediate results weekly. You will report to a MEP design manager, but collaborate with the entire design team, including but not limited to: - Architects - Interior designers - Structural engineers - FF&E procurement team - Client representatives We expect you to have experience in MEP BIM modeling in different stages of the design development, be able to produce schematic, detailed design, tender documentation and formal design submissions. To succeed in this role, you should have: - Excellent communication and presentation skills - Punctuality - Detail-oriented approach - Intelligence and motivation to deliver results Expertise in international building codes and engineering is beneficial for this position. This is a full-time day job with expected involvement up to 40 hours a week. We work normal central European time zone (CET) working hours 9-17 or 10-18, and we expect you to participate in daily team's meetings. Utopia does not provide visa sponsorship and/or relocation package for this position. We kindly ask to submit the CV in English. Qualifications - Degree-qualified in Construction, Engineering, BIM, Digital Construction or a related discipline - 3 to 6 years of experience in design consultancy or general contractor - Experience working on low-rise residential and hospitality projects - private homes and villas, hotels and resorts - Excellent communication and presentation skills - Proficiency in BIM tools such as Revit, Navisworks and BIM 360 / ACCRevit and AutoCAD - Professional level of English, both written and verbal Requirements - Support the Design engineering team on systems for luxury villas and boutique hotels, ensuring compliance with local building codes and industry standards - Collaborate closely with architects, interior designers, and other engineers to integrate systems seamlessly into the overall project - Produce detailed drawings, technical documentation, and system specifications using CAD and BIM tools - Oversee equipment selection and BIM integration, ensuring it aligns with project requirements and sustainability goals - Provide input during value engineering discussions to achieve the best balance between cost, quality, and performance - Stay updated on the latest technologies, trends, and regulations related to BIM in engineering systems

Italy
Job Closed
OtherRemoteTeam 10,001+H1B No Sponsor

• Help develop detailed commissioning proposals and scope documents based on client RFPs, design drawings, and specifications. • Lead pre-commissioning planning sessions with stakeholders to establish testing protocols, acceptance criteria, and project milestones. • Manage, perform and document holistic (Level 0 – Level 6) factory and onsite commissioning activities for the mechanical and control systems infrastructure. • Execute comprehensive commissioning of mission-critical systems including CRAH units, chilled water plants, central cooling plants, dry coolers, liquid cooling systems and advanced server rack containment strategies and associated controls and monitoring systems. • Develop system and equipment specific functional performance tests and integrated systems testing protocols. • Create detailed commissioning plans, test procedures, and comprehensive final reports meeting industry standards (ASHRAE Guideline 0 or similar). • Document deficiencies using structured tracking systems and oversee resolution through substantial completion. • Help direct cross-functional commissioning teams of 2-8+ commissioning engineers and technicians. • Coordinate with project stakeholders (design engineers, contractors, facility operators, and client representatives) throughout the project lifecycle from the design phase through transition to operations.

Arizona + 4 moreAll locations: Arizona | Colorado | Illinois | New York | Texas
$140K - $165K / year
Job Closed