• Deliver a unified messaging experience that brings secure messaging, SMS, and future channels into one clear, reliable workflow that practices can trust every day. • Raise the technical bar within the Communications group by modeling strong Ruby and web application design, and helping others grow through collaboration and thoughtful feedback. • Enable the team to ship consistently and efficiently while staying mindful of scale, cost, and long-term maintainability. • Connect engineering decisions to real customer and business outcomes, ensuring the work we do meaningfully improves how practices communicate. • Communicate clearly and lead by example at a staff level, showing ownership, sound architectural reasoning, and a willingness to navigate tradeoffs in the open.

• Work autonomously across the entire software development lifecycle; • Apply development best practices and code design principles to promote quality and maintainability of new and existing projects; • Define and implement solutions that meet quality requirements with autonomy; • Mentor and help develop other engineers; • Lead initiatives, definitions and alignments with other areas independently; • Monitor and operate production solutions (Build & Run), ensuring performance, reliability and quality; • Collaborate with cross-functional teams, providing technical insights and contributing to product strategy.

• Design and implement robust front-end solutions for our visual IDE, optimizing for performance and scalability. • Work closely with UX/UI designers to translate design concepts into functional code. • Contribute to the development lifecycle, including coding, testing, debugging, and deployment. • Ensure high-quality graphic standards and brand consistency. • Stay updated with emerging front-end technologies and methodologies, integrating them to enhance our platform's capabilities. • Maintain an online presence between the hours of 9am - 4pm EST

• Design, develop, and maintain full stack features—from RESTful APIs and backend services to responsive, user-friendly frontend components—using Python/Django and TypeScript/React. • Build and evolve backend systems that handle business logic, data storage, and integrations, ensuring performance, reliability, and scalability. • Implement reusable, accessible, and performant UI components in React. Collaborate with product and design to deliver intuitive user experiences. • Contribute to the design of our database models and write efficient, secure queries. Ensure the performance and integrity of our data layer. • Ensure you and other team members are contributing clean, efficient, testable, and reusable code that aligns with our technical strategy and coding standards. • Provide leadership in the technical output of your team and ensure technical designs follow appropriate design patterns. • Enable the observability and monitoring of relevant system behavior in the areas of the application you own and propose improvements to application performance and stability.