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AI Marketing Suite for Brands
Account Manager
Location
France
Posted
150 days ago
Salary
0
Seniority
Senior
Job Description
Account Manager
Bluefish AI
• Manage day-to-day relationships with your account lead for a set of strategic customer accounts, ensuring high levels of satisfaction and engagement. • Support the development and execution of account plans aligned with customer objectives and internal growth goals. • Act as a strategic partner to mid- and senior-level customer stakeholders, helping them understand and apply product capabilities to meet their goals. • Identify opportunities to increase product adoption and drive account expansion in partnership with your Account Lead and Sales. • Collaborate cross-functionally with your account lead, product, support, marketing, and sales teams to deliver a seamless customer experience. • Monitor account health through usage data, feedback, and customer sentiment to proactively address risks and improve outcomes. • Support renewal and upsell efforts, including coordination of deliverables, documentation, and stakeholder communication. • Stay informed on industry trends, customer use cases, and best practices to provide relevant, forward-thinking recommendations. • Help develop case studies, insights, and reporting that add value to the customer and internal teams.
Job Requirements
- 3–5 years of experience in account management, client success, or strategic partnerships—ideally in a SaaS or marketing tech environment.
- Proven ability to manage enterprise customers and support complex account needs with a consultative approach.
- Strong communication and presentation skills, with the ability to build trust with both technical and business stakeholders.
- Comfortable working with data and analytics to extract insights and inform strategy.
- Organized and detail-oriented, with the ability to manage multiple accounts and deliverables in a fast-paced environment.
- Experience working cross-functionally with internal teams (sales, product, support, etc.) to deliver customer outcomes.
- Proactive, solutions-oriented mindset with a passion for customer success.
- Experience working with AI-driven marketing platforms, Martech stacks, or digital media solutions is a plus.
- Excellent verbal and written communication abilities.
- Native French-language and native English-language skills
- Startup-ready mentality—excited by the challenge of building from scratch and thriving in ambiguity.
- High energy, self-starter attitude with a bias toward action.
Benefits
- Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI
- Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry
- Join an experienced high-performing team where you will have immediate ownership and impact
- Experience a true meritocracy with significant career growth upside as the business scales
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